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Expert

Caro

verified

Forum posts: 1.839 Member since: 12.12.2018

26th Jan. 2022, at 07:27 pm CET#5452

2 Likes

Liked this post: Arschi, Dutch78

So quick clarification, the manager posted this and I pasted the links because he didn't know how to do it. Then you and we realized that something was wrong with the offer, because the welcome offer was not "exclusive", but for all..., but the manager told us before that it is exclusively for GambleJoe users.

As a result, we contacted the manager and I closed the thread until the error was fixed. It was deposited the wrong link and the offer was revised, but not by us but by the manager. 30 minutes ago he gave us the right link and that's why I revised from opening post and put the right link.

Your statement that I'm doing...yes what can I say I'm just times the intermediate and mediate between casino and forum

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Elite

frapi07

Forum posts: 2.901 Member since: 27.02.2021

Chatterbox

26th Jan. 2022, at 07:29 pm CET#5453

2 Likes

Liked this post: Jubla2014, Klempo77

Falke wrote on 26.01.2022 at 19:08: So with some things you feel really slowly fooled.

In the thread Exclusive Welcome bonus Caro simply closes the thread so that no criticism comes up as she writes herself. The criticism referred to the fact that it was not a special offer at all.

And now she writes in that it was of course only a small mistake and the players of Gamblejoe get a whole 20 free spins in addition. That they never intended to do that is clear to everyone who is not completely stupid, but they just negotiated that right now to save themselves the shitstorm.
But the Caro there participates must be really not.

Thread of course immediately closed again.

I do not care whether and which Aff links are here and whether and what offer there is so.

But please Gambljoe stop selling people for stupid. Is that too much to ask?
What ever happened to Gamblejoe. I can still remember the early days when Daniel here really credibly shot against dubious casino practices and has poured the players pure wine.
That's what always set Gamblejoe apart from other platforms.

Now it feels like it's all about business and the site doesn't differ much from other websites.

Some casinos (without naming names) allow themselves a lot of negative things lately and it would be good if there was some pressure from GJ. Instead, only arbitration and not admonition and the end result is that these casinos are also extremely slack in terms of service. Mistakes can't be avoided and no one is perfect, but even McD has better customer service. I've been waiting for a payout for a week and it really doesn't cost anything to write an email with the explanation that there is a technical error at the moment, that it can't be solved so quickly and that I ask for understanding. Instead, inquiries that are unpleasant or can't be answered are skillfully ignored and you as a customer feel like you're being made fun of. As I said, if an employee at McD forgets to give you a Big Mac, you get an extra one when you ask

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Top Member

Jubla2014

Forum posts: 603 Member since: 26.01.2020

Chatterbox

26th Jan. 2022, at 07:53 pm CET#5454

1 Like

Liked this post: Klempo77

I see it absolutely the same way.

What a casino has allowed itself to do here lately is more than brazen and shameful.

If you point this out, you get the answer that everything is not so bad, and the problem was successfully solved.

Shortly after the next problems on the part of this casino, how does GambleJoe react?

Correct, again not at all.

Then a user reports about a bonus offer of this casino, about which you can only shake your head.

Again, no reactions at all from GambleJoe.

I do not want to criticize the team of GJ, but it suffers already very transparency and credibility.

This post has been translated automatically

Elite

R3hab

verified

Forum posts: 2.191 Member since: 31.08.2020

Chatterbox

26th Jan. 2022, at 08:14 pm CET#5455

0 Likes

Nobody has liked this post so far

Fand denn bonus full lame
I mean Gj has already ne good range
And the casino skin 20fs extra out
Wow

A 200% with good wager or so who good
So in my eyes the casino makes a fool of itself...has no money to invest

Gj should really only allow something like this if it's good otherwise it's still like all the other sites where every trash casino promo with such cheap action makes

So first check before whether it is a good offer, after all, you give your name here because you have built up over time

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Expert

Falke

Forum posts: 1.812 Member since: 06.03.2020

Chatterbox

26th Jan. 2022, at 08:43 pm CET#5456

1 Like

Liked this post: Anonym

Caro wrote on 26.01.2022 at 19:27: So short clarification, the manager has posted this and I have inserted the links because he did not know how it goes. After that you as well as we found out that something is wrong with the offer, because the welcome offer was not "exclusive", but for all...but the manager told us before that it is exclusively for GambleJoe users.

As a result, we contacted the manager and I closed the thread until the error was fixed. It was deposited the wrong link and the offer was revised, but not by us but by the manager. 30 minutes ago he gave us the right link and that's why I revised from opening post and put the right link.

Your statement that I'm doing...yes what can I say I'm just times the intermediate and mediate between casino and forum

Is about your overall approach lately.

For example, what happened to the casino that gave 50 free spins for positive reviews on Gamblejoe?
Since you have promised high and holy that you immediately report as soon as the casino management has taken a position on it.
That was weeks ago and nothing has happened.

And as the previous posters have already written.
You just wave everything through from the casinos. Critical reporting is missing.
Times clear edge show there is also no longer with you, for example AGAINST salary certificates use etc..

You are only a 0815 Aff side their users in Plüschwatte pack and want to keep up appearances that you are for the players and you generally for an improvement of the industry.
That was once the goal of Gamblejoe, according to Daniel

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Elite

mowolum

verified

Forum posts: 3.902 Member since: 14.12.2017

Chatterbox

26th Jan. 2022, at 09:05 pm CET#5457

0 Likes

Nobody has liked this post so far

Peter8 wrote on 26.01.2022 at 20:14: Fand denn bonus full lame
I mean Gj has already ne good range
And the casino skin 20fs extra out
Wow

A 200% with good wager or so who good
So in my eyes the casino makes a fool of itself...has no money to invest

Gj should really only allow something like this if it's good otherwise it's still like all the other sites where every trash casino promo with such cheap action makes

So first check before whether it is a good offer, after all, you give your name here because you have built up over time

Why additionally, I got 20 FS. Do I understand what wrong? What then now 20 or 20 + 20 ?

This post has been translated automatically

Anonym

verified

Former Member

Chatterbox

26th Jan. 2022, at 09:27 pm CET#5458

1 Like

Liked this post: Saphira

What a manager lol

This post has been translated automatically

Elite

Julian

GambleJoe-TeamverifiedTopic Creator

Forum posts: 2.737 Member since: 11.06.2016

Chatterbox

26th Jan. 2022, at 10:14 pm CET#5459

3 Likes

Liked this post: Anonym, Counter, Saphira

Falcon wrote on 01/26/2022 at 8:43 PM
Is about your overall actions lately.

For example, what happened to the casino that gave 50 free spins for positive reviews on Gamblejoe?
You promised that you would get back to me as soon as the casino management commented on it.
That was weeks ago and nothing has happened.

And as the previous posters have already written.
You just wave everything through from the casinos. Critical reporting is missing.
Times clear edge show there is also no longer with you, for example AGAINST salary certificates use etc..

You are only a 0815 Aff side their users in Plüschwatte pack and want to keep up appearances that you are for the players and you generally for an improvement of the industry.
That was once the goal of Gamblejoe, according to Daniel

Hey Falcon,

As already mentioned in the other thread, we had packed the casino after this action directly on the Greylist when we learned about it here in the forum.

We have of course the same evening directly a conversation with the respective management sought, but actually are to the current state in the background the talks are still running, which is why we can not yet publicly say anything more about it.

Of course I understand your displeasure regarding this situation, but we will not just let the situation rest, but will definitely strive to be able to publish a statement on this action in a timely manner.

This post has been translated automatically

Elite

frapi07

Forum posts: 2.901 Member since: 27.02.2021

Chatterbox

26th Jan. 2022, at 11:20 pm CET#5460

1 Like

Liked this post: Jubla2014

Julian wrote on 01/26/2022 at 10:14 pm
Hey Falcon,

As already mentioned in the other thread, we had put the casino directly on the greylist after this action when we learned about it here in the forum.

We have of course the same evening directly a conversation with the respective management sought, but actually are to the current state in the background the talks still running, which is why we can publicly also not yet say anything further about it.

Of course I understand your displeasure regarding this situation, but we will not just let the situation rest, but will definitely strive to be able to publish a statement on this action in a timely manner.

and what about the casino, which currently allows itself many faux pas? From squishy bonus conditions to non-payouts and poor communication to VIP customers, everything is included. I have not yet received an official statement from the casino where it says what is going on and that despite VIP status. You're just trying to mediate and I mean no harm, but the casino takes you I think no longer so seriously and irritates it only where it goes. The casino dances you on the nose and you make there also still with.

This post has been translated automatically

Expert

Falke

Forum posts: 1.812 Member since: 06.03.2020

Chatterbox

27th Jan. 2022, at 12:05 am CET#5461

1 Like

Liked this post: Jubla2014

Julian wrote on 01/26/2022 at 10:14 pm
Hey Falcon,

As already mentioned in the other thread, we had put the casino directly on the greylist after this action when we learned about it here in the forum.

We have of course the same evening still directly a conversation with the respective management sought, but actually are to the current status in the background of the talks still running, which is why we can not yet publicly comment on it.

Of course I understand your displeasure regarding this situation, but we will not just let the situation rest, but will definitely strive to be able to publish a statement on this action in a timely manner.

That was weeks ago and you still have no answer?

And the said thread with the free games and exclusive Welcome bonus you have already closed again. And thus you confirm exactly what I criticize.
You have closed the thread again only because completely justified criticism of a casino was expressed, which does not bring it together 20 free spins for the players correctly to book.
And such a Satfladen you then not only advertises, but also protects him from criticism.

What is the point of that?

This post has been translated automatically

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