I did that back then when I needed help and you said you would take a look at it and a day later I got the message that you couldn't do anything about it. It was about the special promotion on Facebook where you gave away €50 which I then won over €200 with, and then you simply booked me the €50 a second time while I was playing and then suddenly canceled all the wins and said because I had won the win with the second €50 that was wrongly booked to me, although that wasn't true.
Well, the end of the story was that I could only keep the €50.
i think it was a great thing in itself, but I still feel like I've been taken for a ride.
Frohny76 wrote on 02.03.2025 at 11:37 am: Hello, where can you report an online casino if you think the casino is cheating?
the police will accept reports 👮🏼 🙃 you will certainly not achieve anything at a casino without a German license. It's best to find out more beforehand next time. Otherwise, follow the link from wunderharke^^ above me
... the police will accept 👮🏼 🙃 you will certainly not achieve anything at a casino without a German license. It's best to find out more next time. Otherwise follow the link from wunderharke^^ above me
Not only will he not get anywhere, he may even be displayed if it is an unlicensed casino. So it would be really good to know the casino first
Is there any comprehensible reason why support requires a screenshot from the game in incognito mode if free spins have not been credited?
Apart from the fact that Chrome's incognito mode does not allow screenshots in my case, you are kicked out of the chat or logged out if you log in in incognito mode....
Also, can any support team actually see whether free spins have been credited or not?
Stromberg wrote on 02.03.2025 at 15:51: Is there any comprehensible reason why support requires a screenshot from the game in incognito mode if free spins are not credited?
Apart from the fact that the incognito mode of Chrome does not allow screenshots for me, you are kicked out of the chat or logged out if you log in in incognito mode....
Also, can any support team actually see whether free spins have been credited or not?
I asked myself the same thing the last two times I played at sunmaker because they asked me for exactly the same thing. For the last two depositors where there were supposed to be cash free spins, none were credited to me and I had to contact support first and then got them during the week.
What the point of this is is also a mystery to me because, as you say, you have to see whether they have been booked or not 😁
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Compromises have to be made
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I did that back then when I needed help and you said you would take a look at it and a day later I got the message that you couldn't do anything about it. It was about the special promotion on Facebook where you gave away €50 which I then won over €200 with, and then you simply booked me the €50 a second time while I was playing and then suddenly canceled all the wins and said because I had won the win with the second €50 that was wrongly booked to me, although that wasn't true.
Well, the end of the story was that I could only keep the €50.
i think it was a great thing in itself, but I still feel like I've been taken for a ride.
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I would say you have to contact the companies that issue licenses but I'm not sure either 😅
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It is best to tell us what kind of fraud is suspected (what exactly happened?) and which casino with which license is involved.
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https://gluecksspiel-behoerde.de/de/
If there is no German license, you can forget it anyway and it's not worth the effort.
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the police will accept reports 👮🏼 🙃 you will certainly not achieve anything at a casino without a German license. It's best to find out more beforehand next time. Otherwise, follow the link from wunderharke^^ above me
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Not only will he not get anywhere, he may even be displayed if it is an unlicensed casino. So it would be really good to know the casino first
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Chatterbox
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Apart from the fact that Chrome's incognito mode does not allow screenshots in my case, you are kicked out of the chat or logged out if you log in in incognito mode....
Also, can any support team actually see whether free spins have been credited or not?
This post has been translated automatically
Chatterbox
Nobody has liked this post so far
I asked myself the same thing the last two times I played at sunmaker because they asked me for exactly the same thing. For the last two depositors where there were supposed to be cash free spins, none were credited to me and I had to contact support first and then got them during the week.
What the point of this is is also a mystery to me because, as you say, you have to see whether they have been booked or not 😁
This post has been translated automatically