Off topic & small talk: Chatterbox (Page 1411)

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gamble1 wrote on 08.02.2025 at 09:21:

That's why it's best to always have a witness or, even better, a video to clearly show the device being packed. The post office doesn't even handle parcels carefully within Germany - what's it like when they have to travel an even longer distance to Poland? Either way, I wouldn't let it sit on me.

You should explain to Samsung that there must have been damage in transit, as the device previously had a working display. Since they certainly didn't bring the package to Poland by hand, they can't guarantee that it wasn't damaged during shipping (e.g. dropped, thrown or stacked with other packages). For them, this is an Insurance claim with UPS. Either way, it can't be blamed on you - you should now receive an even more defective device than before? If necessary, threaten them with a lawyer - that usually helps. But I have the impression that they first test their limits out of laziness. Many are then put off, and they have less work.

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slotliebe89 wrote on 08.02.2025 10:02:

Where did you buy the cell phone back then? Online or at the local electronics store?

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Stromberg wrote on 08.02.2025 at 10:25 am: After a repair service diagnosed massive water damage to my samsung, which could not have actually occurred, I somehow no longer trust them.

I just couldn't use the display properly anymore and sent it in and then got a picture of a completely water-damaged interior / Platin without being able to see that it was even my cell phone.
And nothing had ever happened to the cell phone.
Then I thought, okay, maybe it's enough to have had it in my hand in light rain or something.
But then I read about a few cases like that in forums and had the feeling that I'd been taken for a ride.

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gagapapamama wrote on 08.02.2025 at 11:13 am: Something similar happened to me, 2 years ago I was given a new TV for my birthday "Sony XPS 75 inch" which I mounted on the wall in my bedroom. The slot for the HD card is of course attached in such a way that you have to take the TV down again to replace the card.
Then I saw that you can also top up the HD card, so I ordered a code for €75 from Amazon and entered this code on the HD-Plus website, but it didn't work, so I called them and explained the problem to an employee, who then entered the code and activated the card for me, which worked last year.

And now the card expires in 4 days so I ordered another HD PIN from the same company via Amazon. In 2 days I got an email with the pin number, which cost me €85 and I was even charged €3.99 shipping costs for the email. Never mind.

I went to the website and entered the code "PIN invalid". Well, I already knew that again, I called HD Plus and they entered the code and it didn't work, I was told that there was an anti-theft protection on it that I would have to remove first. How am I supposed to remove theft protection from an email, I have no idea.

So I called the company that sold me the pin and they checked it again and said that everything was fine and the pin should work, so I called HD Plus and of course it didn't work.

I contacted Amazon and they couldn't do anything because the pin code comes from an external company and they are only an intermediary. I should contact the company.

So now, after about 5 calls to the company and HD Plus, the situation is such that both accuse each other that the fault lies with them. I then thought about why this could be the case and came to the conclusion that the fault must lie with the company that sold me the pin code.

So I phoned them again and this time I told them that the error was with them and that they had sold me a PIN that was already being used by someone else. This time they replied that they would discuss it internally and then send me a solution that would satisfy both sides.

Now I'll wait and see what comes of it. The money has been debited and can no longer be canceled.

My conclusion is that I won't be doing this again, but will go straight to a specialist Dealer and buy an HD card.




oh dear, that's really annoying, I think I would have freaked out...

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