Thanks for your account of the incident, I didn't mean to make you feel like I was ignoring you, I was just half a foot off work earlier and, because I was still following the thread on the side, briefly lost focus on the ensuing discussion.
I'll reply tomorrow at my leisure
@Saphira @frapi07 - Even though there are really many points where I agree with you in principle and can really only agree with you, there are at least some points where I have a slightly different opinion.
But as already mentioned above, I would like to take a little more time for this and write something about it tomorrow
And I think it's generally very good that you're all expressing your opinions and views on the current "climate" in the forum.
It's also important for us to get an overall impression of current developments.
At this point, I would also be interested to hear the opinions of other readers, possibly members who are following this thread with interest but generally prefer to abstain from such topics.
I would like to take the opportunity here, if we are already having such a discussion, to get as many impressions as possible.
I would therefore ask everyone involved to keep the discussion as factual and respectful as it is now, and if someone expresses an opinion that may differ from their own, not to drive them up the wall straight away. - Not that we'll get another negative Trust review tomorrow
Good night!
So my opinion on this:
The forum and forum users should act a bit like society itself. Different opinions, different discussions and sometimes criticism and praise.
I also see it a bit differently to you, that in the end only admins should or may give criticism or advice on individual forum posts. I'll try to illustrate my opinion with a simple example:
Young people are not necessarily taught some things by their parents, but much more by society at large. For example, the old lady on the train will tell them that young people shouldn't put their feet on seats in the subway - education by fellow human beings, in our case forum users. The current situation shows that this is incredibly important. Education by fellow human beings is practically no longer taking place due to the uncanny aggressiveness of our young people. And we can see what this is currently doing ...
I can therefore only appeal for this criticism to continue to be voiced. Even by normal users.
Incidentally, the example of Blubbo shows that he himself has already received a lot of backlash. -' So the same thing is happening in his case. Of course, it remains to be seen whether these people take anything from this. But in the case of Mr. Lauer, I'm on his side. Expressing criticism is ok. If there was nothing to it, the Lauer family (which in my opinion still only consisted of one person who was actively involved here) would certainly have taken it more lightly.
As I mentioned yesterday, I would now like to take the time to go into some of the contributions in more detail.
frapi07 wrote on 04.03.2024 at 12:43 pm:
Since I had complained about the spamming, I feel addressed here and I want to comment. I don't see it as my job to admonish members. That's what you're there for. You are also paid to be admins. But it's unpleasant as a user to come on and then read posts everywhere where only emojies or 1-2 words are written. I have always expressed my comments in a factual and nice way, so I see no reason to think about my communication behavior.
I want to start with this paragraph to say up front that the point of our post yesterday was not to spread the feeling that members should limit themselves in their opinions. We were primarily concerned with the fact that it is simply always very annoying when individual members are made to feel stupid because they are suspected of point farming and some insinuations are made. Yesterday's situation was not directly decisive for the statement and was therefore only generalized.
It's perfectly fine to question the behavior of individual members, but I think that sometimes the approach is too "harsh" and in some situations it could be formulated in a more "peaceful" way.
frapi07 wrote on 04.03.2024 at 12:43 pm:
There are always differences of opinion in the forum. That's normal, we're here in the forum and a forum is for exchanging opinions. It's normal to meet someone who perhaps sees things differently or has a different opinion. But the way Mr. Lauer reacted to this was not only exaggerated, but also inappropriate. What he wrote in the Communicator was before I had even commented on it. In my opinion, a message like that, no matter how you interpret it, has no place in the forum.
I can only agree with that 100% and have nothing more to add.
Since you also indicated again later in the evening why we didn't comment on the behavior towards Mr. Lauer.
I would like to say in advance that we also think that Mr. Lauer reacted inappropriately, that was not a question for us at the time we wrote the post yesterday. I think his parting words alone say it all.
Personally, I kind of understood why he felt provoked to begin with, but like I said, we don't need to talk about how awesome it got with him.
If he wants to apply for reactivation with us one day, this certainly won't help him.
The only thing I can give him credit for after his performance at this point is that he at least realized that the rating on Trustpilot was probably not justified, which is probably why he withdrew it himself.
But for me personally, that doesn't change the overall situation.
His behavior yesterday is by no means tolerable.
Langhans wrote on 04.03.2024 at 18:28:
The fact that newcomers (sounds somehow more endearing) have scared off a large part of the members by their behavior, because they behaved like an axe in the forest, but I think there were far more often God knows I don't mean Thea89 - it was all harmless. And because there's a persistent opinion here that it's difficult as a "newcomer" and that you might be treated too harshly: at least I haven't yet seen anyone being buttered up because they only have two posts. However, looking around a bit first, remaining objective/friendly, checking out the situation in a new environment and behaving in accordance with the prevailing customs has certainly never done anyone any harm. The right tone can certainly always be adjusted for everyone, and you never stop learning as soon as you join a forum community. But the whole thing yesterday could certainly have been solved more elegantly: In my opinion, the trigger was not the newcomer status, but the divided opinions about the behavior.
Yes, I would basically agree with you on that. The situation yesterday probably didn't have anything directly to do with the newcomer status.
I also agree with you on the point that there are often newcomers who exhibit strange behavior and therefore probably rightly get their share of flak. As mentioned above, sometimes it's just a thorn in our side, of course.
But these are actually selected examples that I wouldn't want to discuss, I'm actually primarily concerned with the, shall I say, "normal" newcomers who really want to set foot on the portal and take their first steps on the platform and in some situations get stupidly accosted from the side and sometimes even scared off.
Saphira wrote on 04.03.2024 at 20:59:
When new users show up, a "welcome" is said reflexively and completely normally. Unless the new user behaves strangely, abusively or otherwise impertinently. It's all been done before.
Blubbo33 wrote on 04.03.2024 at 18:02:
Ok would be news to me that newcomers have dropped out because of regulars here, then I haven't noticed.
Since yesterday's claim about the general scaring away of newcomers was somewhat doubted, I can try to explain the whole thing in more detail.
Unfortunately, there are very often situations where this is not the case, for example, when the spelling of a new member is the sole reason for the public insinuation in the forum that the new member must be a duplicate account of XYZ.
If you have your own suspicions or have been "leaked evidence", then in such a situation it would be much healthier for the climate in the forum and also more helpful for the actual problem if you simply confided the whole thing to our team privately, as other members already do.
Even if we now artificially increase the "success rate" of such insinuations among various newcomers to 50%. On average, the insinuations are still unfounded in at least every second case and only lead to the respective newcomers feeling so uncomfortable on our platform that they might decide to stay away from the platform in future.
The same scenario applies if a newcomer uploads a winning picture / winning video and the newcomer is directly accused in the comment function that this must surely be a casino employee who only wants to advertise.
Not to mention when situations arise in which certain "regular users" attack and provoke each other personally in the forum in the threads of newcomers, just because they seem to be having a private argument with each other.
These are all small examples that may not seem earth-shattering to many readers, but in my opinion cause a lot of damage behind the scenes. Very often in the last year alone, we have received deletion requests or sometimes even private messages to us for exactly such examples, telling us that the respective newcomers to the community feel uncomfortable and would prefer to close the respective thread because the climate is a bit too much for them.
frapi07 wrote on 04.03.2024 at 22:16:
I also feel that people are severely restricting the user (Blubbo in this case) and trying to educate him. As if he wasn't adult enough. His tone wasn't the friendliest, Blubbo knows that himself, but to be fair you have to admit that he always writes like that. I personally don't have anything against that either, as he doesn't cross the line and never gets insulting or personal. As you wrote, we are all different. Some are more direct, some are more polite. I also demand respect because I also treat others with respect. Blubbo has behaved respectfully here too. Respectful doesn't always mean that you have to be polite. Respect can be expressed through various forms of behavior, including politeness.
It is not our intention to restrict Blubbo, in my personal opinion Blubbo belongs to GambleJoe like all other members.
As Saphira has already said, GambleJoe lives from its different characters.
Personally, I have nothing against the opinions he expresses, and if he becomes more direct from time to time, that's absolutely justifiable and understandable. As long as it doesn't go down the "personal track".
Unfortunately, however, I have to disagree with one point, namely that the line has definitely been crossed several times in the past, but that's a point I don't want to go into in detail because it's not the intention of this article to pillory anyone.
Even though I, as an admin, have often had to intervene in the past with some of his "emotional" posts, there have also been moments when I, as a private reader, could only agree with him and could understand his intention or train of thought very well.
I think Blubbo can also confirm that I have tried to talk to him very often in recent years to make it clear to him that we at GambleJoe value him very much as a member, but that unfortunately there are sometimes moments when we would like him to express his opinion a little more "peacefully".
Of course, over the years I may have been a bit "snotty" towards him from time to time, perhaps because I was annoyed by the overall situation that for some random reason he was involved in almost every argument at some point
Nevertheless, I still hope that he will manage to stop provoking me in such "heated discussions" at some point. Without knowing him personally, I'm still of the opinion that Blubbo is a really decent guy apart from that.
Finally, I would like to mention once again that it was not our intention yesterday to look for someone to blame or to point the finger at anyone. It was simply a statement from us because we were shocked by the whole situation and simply wish that such situations could be resolved more peacefully in future.
Julian wrote on 05.03.2024 at 14:25: As already indicated yesterday, I would now like to take the time to go into some of the contributions in more detail.
I want to start with this paragraph to say up front that the point of our post yesterday was not to spread the feeling that members should limit themselves in their opinions. We were primarily concerned with the fact that it is simply always very annoying when individual members are made to feel stupid because they are suspected of point farming and some insinuations are made. Yesterday's situation was not directly decisive for the statement and was therefore only generalized.
It's perfectly fine to question the behavior of individual members, but I think that sometimes the approach is too "harsh" and could be formulated a little more "peacefully" in some situations.
Thank you for the detailed reply and for taking the time to respond to this incident.
I understand your point and realize that you shouldn't be so quick to judge. I can only agree with that. Unfortunately, the suspicion was confirmed (at least in my case). I'd be happy to explain why. As already mentioned several times, the user "Thora89" has not been registered here in the forum since Sunday, but since the end of October. After several months of silence, she introduced herself. Nothing can be used here yet. Everything is still within reason. What then confirmed the suspicion was that almost only short posts were made on the day in question. Some of them read like a private chat. We also found this annoying and Blubbo found it extremely irritating. The content of these posts irritated me a little. If Mr. Lauer had moderated his wife's activity or not pushed it so hard, the incident would not have happened. Personally, I have nothing against new people being rewarded with GJ Coins for casino reviews. I don't get more or less credited to my account at the end of the month, so I couldn't care less. But the facts that I have just explained + the fact that a long-standing user was also involved unfortunately made me think that this was just points farming. In itself, he behaved correctly. According to his statement, he initially asked you if it was okay. You agreed, so it was okay for you too. Unfortunately, Mr. Lauer handled it so badly that you got that impression. Apparently I'm not the only one who feels that way. Xavi22 also had the impression that only Mr. Lauer was the more active user (to put it nicely).
I also agree with you that you could be nicer. I always try to express my opinion objectively and nicely. At least 90% of my posts are written and posted with this in mind. I also show a lot of empathy. In Mr. Lauer's example, I am even so empathetic that I write that I can understand that not everyone has the time or desire to write a novel. Completely understandable, but in return I also demand that people understand me in the same way when I consider posts where only a wink and a thumbs up are pointless, when there is also the Like function for this. Instead, Mr. Lauer has gone all insulted liver sausage and shown zero insight.
Julian wrote on 05.03.2024 at 14:25:
I can only agree with this 100% and have nothing more to add.
Since you also indicated again later in the evening why we did not comment on the behavior towards Mr. Lauer.
I would like to say in advance that we also think that Mr. Lauer reacted inappropriately, that was not a question for us at the time we wrote the post yesterday. I think his parting words alone say it all.
Personally, I kind of understood why he felt provoked to begin with, but like I said, we don't need to talk about how awesome it got with him.
If he wants to apply for reactivation with us one day, this certainly won't help him.
The only thing I can give him credit for after his performance at this point is that he at least realized that the rating on Trustpilot was probably not justified, which is probably why he withdrew it himself.
But for me personally, that doesn't change the overall situation. His behavior yesterday is by no means tolerable.
It's very important to me that everyone deserves a second chance in life and gets one. Mistakes happen. We are all only human and none of us is perfect. We don't always react appropriately. In the past, I too have reacted incorrectly in some situations (even outside the forum) and shown my unattractive side. I have a southern temperament ^^ Even if it's rare, it's well hidden in there If Mr. Lauer reactivates himself here, then you should give him a second chance. At the end of the day, there was only this one small misstep. He hasn't attracted any other negative attention. I am very grateful for your platform, also because you give a lot back to your users. That's why my ego is not a priority for now and has to take a back seat. GJ's well-being is more important to me than my ego, so it wouldn't be a problem from my side if he decided to reactivate. I'm not asking for an apology either. Sponge over it and be done with it. I'm not a vindictive person and one or two users may be able to confirm that, even without getting to know me personally. I've also had the odd disagreement with Blubbo. But I don't judge Blubbo as a bad person because of that. I know that we have different opinions on certain topics. What also occurs to me spontaneously is that I don't hold grudges against Tonkabohne either, even if she sometimes formulates very inappropriate posts or because she has allowed a few mistakes in the past. As I have always said: errare humanum est^^
Edit: I have to go again, but I'll reply to the last part later. Sorry for that^^
Sorry for jumping into the main topic for a moment. I have a question about the PSC account and it may be a bit urgent because the PSC cards purchased here at GJ will soon lose value. I would like to avoid that
I wanted to load a 25 (or 4 of them) onto my account, but I get the following message: " This PIN cannot be loaded onto your myPaysafe account. With this top-up, your balance would be higher than your remaining spending limit. To increase your limit, you must perform an upgrade ."
Now you can probably increase your limit with PSC via a so-called Authada app. I have also downloaded it. Now they want a PIN code after installation, which according to research comes by post and takes two weeks....heää.
Can I now, for example, Deposit €100 in some bank and then have €100 in my account again to reload 4 PSCs for €25 each? Or is it a mistake on my part (which I suspect)? Next question: is there another way to easily increase the limit?
Many thanks to all you tech-savvy (unlike me) helpers
Langhans wrote on 05.03.2024 at 19:26: Sorry for jumping into the main topic. I have a question about the PSC account and may be in a bit of a hurry because the PSC cards purchased here at GJ will soon lose value. I would like to avoid that
I wanted to load a 25 (or 4 of them) onto my account, but I get the following message: " This PIN cannot be loaded onto your myPaysafe account. With this top-up, your balance would be higher than your remaining spending limit. To increase your limit, you must perform an upgrade ."
Now you can probably increase your limit with PSC via a so-called Authada app. I have also downloaded it. Now they want a PIN code after installation, which according to research comes by post and takes two weeks....heää.
Can I now, for example, Deposit €100 in some bank and then have €100 in my account again to reload 4 PSCs for €25 each? Or is it a mistake on my part (which I suspect)? Next question: is there another way to easily increase the limit?
Many thanks to all you tech-savvy (unlike me) helpers
Hmm the pin was probably there at the time or after applying for the Perso or? I think it was like this for me.... depositing 100 euros somewhere would probably "reset" the limit, I think...
What kind of limit is that? Monthly? Or in total?
Stromberg wrote on 05.03.2024 at 19:46:
Hmm the pin was probably there at the time or after applying for the Perso or? I think that was the case with me.... depositing 100 euros somewhere would probably rather ncibt "reset" the limit I think...
What kind of limit is that? Monthly? Or in total?
Thanks for the food for thought. Pooh...I don't remember ever receiving a personal PIN in the post, but it's certainly possible. I generally don't do much with PSC either, which is why I'm surprised that I of all people would exceed any limit.
But if you have a look at..., my limits or the limits as a normal standard customer are as follows:
Top-up limit* EUR 500.00 per month / EUR 1,500.00 maximum
Payment limit 500.00 EUR per month / 1,500.00 EUR maximum
Credit limit1,500.00 EUR maximum credit balance
If I look at it this way, the maximum top-up limit of €1,500 over the entire period can really only be the trigger. More or less everyone must have exceeded this at some point, right? It's not much
Chatterbox
Nobody has liked this post so far
What happens to the GJ Coins when someone deletes themselves? Are they automatically donated or do they go back into the golden GJ vault?
This post has been translated automatically
Chatterbox
Nobody has liked this post so far
A little insider look ^^ unfortunately much too short video
https://youtu.be/DT-b1nK0v2M
This post has been translated automatically
Chatterbox
Nobody has liked this post so far
That's the rule rather than the exception.
This post has been translated automatically
Chatterbox
Nobody has liked this post so far
So my opinion on this:
The forum and forum users should act a bit like society itself. Different opinions, different discussions and sometimes criticism and praise.
I also see it a bit differently to you, that in the end only admins should or may give criticism or advice on individual forum posts. I'll try to illustrate my opinion with a simple example:
Young people are not necessarily taught some things by their parents, but much more by society at large. For example, the old lady on the train will tell them that young people shouldn't put their feet on seats in the subway - education by fellow human beings, in our case forum users. The current situation shows that this is incredibly important. Education by fellow human beings is practically no longer taking place due to the uncanny aggressiveness of our young people. And we can see what this is currently doing ...
I can therefore only appeal for this criticism to continue to be voiced. Even by normal users.
Incidentally, the example of Blubbo shows that he himself has already received a lot of backlash. -' So the same thing is happening in his case. Of course, it remains to be seen whether these people take anything from this. But in the case of Mr. Lauer, I'm on his side. Expressing criticism is ok. If there was nothing to it, the Lauer family (which in my opinion still only consisted of one person who was actively involved here) would certainly have taken it more lightly.
This post has been translated automatically
Chatterbox
Liked this post: frapi07, Max_Bet, Olli_Eule, R3hab
I want to start with this paragraph to say up front that the point of our post yesterday was not to spread the feeling that members should limit themselves in their opinions. We were primarily concerned with the fact that it is simply always very annoying when individual members are made to feel stupid because they are suspected of point farming and some insinuations are made. Yesterday's situation was not directly decisive for the statement and was therefore only generalized.
It's perfectly fine to question the behavior of individual members, but I think that sometimes the approach is too "harsh" and in some situations it could be formulated in a more "peaceful" way.
I can only agree with that 100% and have nothing more to add.
Since you also indicated again later in the evening why we didn't comment on the behavior towards Mr. Lauer.
I would like to say in advance that we also think that Mr. Lauer reacted inappropriately, that was not a question for us at the time we wrote the post yesterday. I think his parting words alone say it all.
Personally, I kind of understood why he felt provoked to begin with, but like I said, we don't need to talk about how awesome it got with him.
If he wants to apply for reactivation with us one day, this certainly won't help him.
The only thing I can give him credit for after his performance at this point is that he at least realized that the rating on Trustpilot was probably not justified, which is probably why he withdrew it himself.
But for me personally, that doesn't change the overall situation.
His behavior yesterday is by no means tolerable.
Yes, I would basically agree with you on that. The situation yesterday probably didn't have anything directly to do with the newcomer status.
I also agree with you on the point that there are often newcomers who exhibit strange behavior and therefore probably rightly get their share of flak. As mentioned above, sometimes it's just a thorn in our side, of course.
But these are actually selected examples that I wouldn't want to discuss, I'm actually primarily concerned with the, shall I say, "normal" newcomers who really want to set foot on the portal and take their first steps on the platform and in some situations get stupidly accosted from the side and sometimes even scared off.
Since yesterday's claim about the general scaring away of newcomers was somewhat doubted, I can try to explain the whole thing in more detail.
Unfortunately, there are very often situations where this is not the case, for example, when the spelling of a new member is the sole reason for the public insinuation in the forum that the new member must be a duplicate account of XYZ.
If you have your own suspicions or have been "leaked evidence", then in such a situation it would be much healthier for the climate in the forum and also more helpful for the actual problem if you simply confided the whole thing to our team privately, as other members already do.
Even if we now artificially increase the "success rate" of such insinuations among various newcomers to 50%. On average, the insinuations are still unfounded in at least every second case and only lead to the respective newcomers feeling so uncomfortable on our platform that they might decide to stay away from the platform in future.
The same scenario applies if a newcomer uploads a winning picture / winning video and the newcomer is directly accused in the comment function that this must surely be a casino employee who only wants to advertise.
Not to mention when situations arise in which certain "regular users" attack and provoke each other personally in the forum in the threads of newcomers, just because they seem to be having a private argument with each other.
These are all small examples that may not seem earth-shattering to many readers, but in my opinion cause a lot of damage behind the scenes. Very often in the last year alone, we have received deletion requests or sometimes even private messages to us for exactly such examples, telling us that the respective newcomers to the community feel uncomfortable and would prefer to close the respective thread because the climate is a bit too much for them.
It is not our intention to restrict Blubbo, in my personal opinion Blubbo belongs to GambleJoe like all other members.
As Saphira has already said, GambleJoe lives from its different characters.
Personally, I have nothing against the opinions he expresses, and if he becomes more direct from time to time, that's absolutely justifiable and understandable. As long as it doesn't go down the "personal track".
Unfortunately, however, I have to disagree with one point, namely that the line has definitely been crossed several times in the past, but that's a point I don't want to go into in detail because it's not the intention of this article to pillory anyone.
Even though I, as an admin, have often had to intervene in the past with some of his "emotional" posts, there have also been moments when I, as a private reader, could only agree with him and could understand his intention or train of thought very well.
I think Blubbo can also confirm that I have tried to talk to him very often in recent years to make it clear to him that we at GambleJoe value him very much as a member, but that unfortunately there are sometimes moments when we would like him to express his opinion a little more "peacefully".
Of course, over the years I may have been a bit "snotty" towards him from time to time, perhaps because I was annoyed by the overall situation that for some random reason he was involved in almost every argument at some point
Nevertheless, I still hope that he will manage to stop provoking me in such "heated discussions" at some point. Without knowing him personally, I'm still of the opinion that Blubbo is a really decent guy apart from that.
Finally, I would like to mention once again that it was not our intention yesterday to look for someone to blame or to point the finger at anyone. It was simply a statement from us because we were shocked by the whole situation and simply wish that such situations could be resolved more peacefully in future.
This post has been translated automatically
Chatterbox
Liked this post: Enride87, gagapapamama, Julian, Max_Bet, R3hab
Thank you for the detailed reply and for taking the time to respond to this incident.
I understand your point and realize that you shouldn't be so quick to judge. I can only agree with that. Unfortunately, the suspicion was confirmed (at least in my case). I'd be happy to explain why. As already mentioned several times, the user "Thora89" has not been registered here in the forum since Sunday, but since the end of October. After several months of silence, she introduced herself. Nothing can be used here yet. Everything is still within reason. What then confirmed the suspicion was that almost only short posts were made on the day in question. Some of them read like a private chat. We also found this annoying and Blubbo found it extremely irritating. The content of these posts irritated me a little. If Mr. Lauer had moderated his wife's activity or not pushed it so hard, the incident would not have happened. Personally, I have nothing against new people being rewarded with GJ Coins for casino reviews. I don't get more or less credited to my account at the end of the month, so I couldn't care less. But the facts that I have just explained + the fact that a long-standing user was also involved unfortunately made me think that this was just points farming. In itself, he behaved correctly. According to his statement, he initially asked you if it was okay. You agreed, so it was okay for you too. Unfortunately, Mr. Lauer handled it so badly that you got that impression. Apparently I'm not the only one who feels that way. Xavi22 also had the impression that only Mr. Lauer was the more active user (to put it nicely).
I also agree with you that you could be nicer. I always try to express my opinion objectively and nicely. At least 90% of my posts are written and posted with this in mind. I also show a lot of empathy. In Mr. Lauer's example, I am even so empathetic that I write that I can understand that not everyone has the time or desire to write a novel. Completely understandable, but in return I also demand that people understand me in the same way when I consider posts where only a wink and a thumbs up are pointless, when there is also the Like function for this. Instead, Mr. Lauer has gone all insulted liver sausage and shown zero insight.
It's very important to me that everyone deserves a second chance in life and gets one. Mistakes happen. We are all only human and none of us is perfect. We don't always react appropriately. In the past, I too have reacted incorrectly in some situations (even outside the forum) and shown my unattractive side. I have a southern temperament ^^ Even if it's rare, it's well hidden in there If Mr. Lauer reactivates himself here, then you should give him a second chance. At the end of the day, there was only this one small misstep. He hasn't attracted any other negative attention. I am very grateful for your platform, also because you give a lot back to your users. That's why my ego is not a priority for now and has to take a back seat. GJ's well-being is more important to me than my ego, so it wouldn't be a problem from my side if he decided to reactivate. I'm not asking for an apology either. Sponge over it and be done with it. I'm not a vindictive person and one or two users may be able to confirm that, even without getting to know me personally. I've also had the odd disagreement with Blubbo. But I don't judge Blubbo as a bad person because of that. I know that we have different opinions on certain topics. What also occurs to me spontaneously is that I don't hold grudges against Tonkabohne either, even if she sometimes formulates very inappropriate posts or because she has allowed a few mistakes in the past. As I have always said: errare humanum est^^
Edit: I have to go again, but I'll reply to the last part later. Sorry for that^^
This post has been translated automatically
Chatterbox
Nobody has liked this post so far
This post has been translated automatically
Chatterbox
Nobody has liked this post so far
I wanted to load a 25 (or 4 of them) onto my account, but I get the following message: " This PIN cannot be loaded onto your myPaysafe account. With this top-up, your balance would be higher than your remaining spending limit. To increase your limit, you must perform an upgrade ."
Now you can probably increase your limit with PSC via a so-called Authada app. I have also downloaded it. Now they want a PIN code after installation, which according to research comes by post and takes two weeks....heää.
Can I now, for example, Deposit €100 in some bank and then have €100 in my account again to reload 4 PSCs for €25 each? Or is it a mistake on my part (which I suspect)? Next question: is there another way to easily increase the limit?
Many thanks to all you tech-savvy (unlike me) helpers
This post has been translated automatically
Chatterbox
Liked this post: Langhans_innen
Hmm the pin was probably there at the time or after applying for the Perso or? I think it was like this for me.... depositing 100 euros somewhere would probably "reset" the limit, I think...
What kind of limit is that? Monthly? Or in total?
This post has been translated automatically
Chatterbox
Nobody has liked this post so far
Thanks for the food for thought. Pooh...I don't remember ever receiving a personal PIN in the post, but it's certainly possible. I generally don't do much with PSC either, which is why I'm surprised that I of all people would exceed any limit.
But if you have a look at..., my limits or the limits as a normal standard customer are as follows:
Top-up limit* EUR 500.00 per month / EUR 1,500.00 maximum
Payment limit 500.00 EUR per month / 1,500.00 EUR maximum
Credit limit1,500.00 EUR maximum credit balance
If I look at it this way, the maximum top-up limit of €1,500 over the entire period can really only be the trigger. More or less everyone must have exceeded this at some point, right? It's not much
This post has been translated automatically