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Off topic & small talk: Bank - Pre-recorded sales - suddenly disappeared

Topic created on 15th Nov. 2022 | Page: 1 of 1 | Answers: 2 | Views: 9,594
agnesaislami
Experienced

Bank - Pre-recorded sales - suddenly disappeared

15th Nov. 2022, at 07:57 am CET#1
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Hello people,

yesterday I had 2 open transactions for 100 € each. Today I log into online banking and suddenly see that these have disappeared without having withdrawn funds from my account. I was yesterday even more in the "lower account area" than this morning. I don't understand it at all. But there is no turnover displayed in this regard. So not because of whether it was withdrawn, there is simply nothing.

Talking to the bank advisor takes forever at the Sparkasse
Anyone here that something similar has ever happened?

This post has been translated automatically

mowolum
Elite

Bank - Pre-recorded sales - suddenly disappeared

15th Nov. 2022, at 09:10 am CET#2
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agnesaislami wrote on 15/11/2022 at 07:57: Hi guys,

yesterday I had 2 open transactions for 100 € each. Today I log into online banking and suddenly see that these have disappeared without having withdrawn funds from my account. I was yesterday even more in the "lower account area" than this morning. I don't understand it at all. But there is no turnover displayed in this regard. So not because of whether it was withdrawn, there is simply nothing.

Talking to the bank advisor takes forever at the Sparkasse
Someone here that something similar has ever happened?

Sometimes the bookings appear a little later, possibly still in processing.

Otherwise, send your bank consultant an email, which are "usually" answered quickly.

This post has been translated automatically

gamble1
Icon

Bank - Pre-recorded sales - suddenly disappeared

15th Nov. 2022, at 12:14 pm CET#3
0 Likes

Nobody has liked this post so far
agnesaislami wrote on 15/11/2022 at 07:57: Hi guys,

yesterday I had 2 open transactions for 100 € each. Today I log into online banking and suddenly see that these have disappeared without having withdrawn funds from my account. I was yesterday even more in the "lower account area" than this morning. I don't understand it at all. But there is no turnover displayed in this regard. So not because of whether it was withdrawn, there is simply nothing.

Talking to the bank advisor takes forever at the Sparkasse
Anyone here that something similar has ever happened?

Most savings banks have an online chat where they can also give you information if you are logged into the OB

Look in the account under details there is your account balance or your available amount then you can calculate whether it is only a delay or it was completely canceled

Because of the time it can also be it was booked but not yet gone from the account

This post has been translated automatically

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