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Off topic & small talk: Amazon vouchers partly not redeemable

Topic created on 14th Nov. 2023 | Page: 1 of 1 | Answers: 9 | Views: 1,068
bruffl
Expert

Amazon vouchers partly not redeemable

14th Nov. 2023, at 07:56 pm CET#1
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a quick question,
i have deposited 2 25€ gift vouchers on my Amazon account via GJ.
Yesterday I bought a new alarm clock with air quality measurement, the message came that my gift voucher credit
could not be used for this purchase...
Any ideas?

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danny005
Elite

Amazon vouchers partly not redeemable

14th Nov. 2023, at 08:02 pm CET#2
2 Likes

Liked this post: Avatar von bruffl bruffl, Avatar von Falko Falko

bruffl wrote on 14.11.2023 at 19:56: a quick question,
i have deposited 2 25€ vouchers on my Amazon account via GJ.
Yesterday I bought a new alarm clock with air quality measurement, the message came that my gift voucher credit
could not be used for this purchase...
Any ideas?

Amazon has introduced a new feature if you want to buy something from a Marketplace retailer with gift credit. The personal data must then be confirmed again.


Alternatively, you can only buy things that are sold and shipped by Amazon.

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bruffl
Expert

Amazon vouchers partly not redeemable

14th Nov. 2023, at 09:37 pm CET#3
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danny005 wrote on 14.11.2023 at 20:02:

Amazon has newly introduced if you want to buy something from a Marketplace retailer with gift credit. The personal data must then be confirmed again.


Alternatively, you can only buy items that are sold and shipped by Amazon.

thank you for the information!

Strange business practice....

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upola
Legend

Amazon vouchers partly not redeemable

14th Nov. 2023, at 10:09 pm CET#4
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What is the problem with confirming your data?

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Falko
Icon

Amazon vouchers partly not redeemable

15th Nov. 2023, at 12:36 am CET#5
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danny005 wrote on 14.11.2023 at 20:02:Amazon has newly introduced if you want to buy something from a Marketplace retailer with gift credit. The personal data must then be confirmed again.


Alternatively, only buy things with sales and shipping from Amazon.

Good to have read this here, because I experienced exactly this with my last purchase on Amazon and have since asked myself why this was the case for once and had never happened before.

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gagapapamama
Expert

Amazon vouchers partly not redeemable

15th Nov. 2023, at 06:16 am CET#6
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The same thing happened to me, which is why I no longer order anything there.

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Rasmik12
Top Member

Amazon vouchers partly not redeemable

15th Nov. 2023, at 09:25 am CET#7
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It was the same for me the other day, it was very irritating.

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upola
Legend

Amazon vouchers partly not redeemable

15th Nov. 2023, at 10:55 am CET#8
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I have no problem with this and will continue to buy there, but you can also look for problems where there are none.

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gamble1
Icon

Amazon vouchers partly not redeemable

15th Nov. 2023, at 09:05 pm CET#9
1 Like

Liked this post: Avatar von garfield68 garfield68
But you only have to look at your data and click ok again, at least that's how it was for me? It's really no problem to send 20 pages of documents to a casino - that's a problem, but not to confirm a pop-up

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MisterL
Expert

Amazon vouchers partly not redeemable

16th Nov. 2023, at 03:26 am CET#10
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The reason for this is that Amazon cannot process these anonymously. According to the online retailer, it is required by payment services legislation to collect and verify personal data for "certain gift card transactions". It is unclear whether Amazon is referring to changes to the Money Laundering Act .

Edit by Julian: Font color has been adjusted

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