Community surveys: On a scale of 1-10 do you rate Die spielbank.de? (Page 2)
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On a scale of 1-10 do you rate Die spielbank.de?
Nobody has liked this post so far
But I have had the opposite experience in the meantime 😉
Does anyone remember the New Year's Eve promotion with the I can't remember exactly, I think it was 50 free spins or maybe more, it doesn't matter... The fact is that their site crashed a few days... the bonus balance won was not credited after playing the games, so be it big rush etc can happen, it will probably be posted afterwards... (I had written an email to support)
Joar the credit was credited after 11 days so on 11.01 with the corresponding mail from support I think at 23:40 came the... Now the punch line... The bonus expired together with the credit on 12.01 so exactly 20 minutes after the mail and the credit was credited...
When I asked support, unfortunately they couldn't do anything.... Too bad 😄
In addition, the bonus conditions are sometimes really cheeky... 4 euro bonus winnings for 100s of euros to get everything canceled in the end for 4 euros that you then have... I don't know if that's so inviting for customers...
For me, a place that players should give a wide berth 😄
I don't care about the bonus balance, I just found the audacity to credit it to you 20 minutes before it expires so absurdly stupid that I've been avoiding the store ever since 😄
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On a scale of 1-10 do you rate Die spielbank.de?
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DIE-SPIELBANK_de
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On a scale of 1-10 do you rate Die spielbank.de?
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DIE-SPIELBANK_de
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On a scale of 1-10 do you rate Die spielbank.de?
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DIE-SPIELBANK_de, 
mninnimallo
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On a scale of 1-10 do you rate Die spielbank.de?
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How can you possibly find playing under German conditions pleasant? The fact that everything runs smoothly technically is standard and not a point that needs to be emphasized ...?
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On a scale of 1-10 do you rate Die spielbank.de?
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DIE-SPIELBANK_de
Not necessarily, there are differences. I simply wanted to play El Torero.
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On a scale of 1-10 do you rate Die spielbank.de?
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DIE-SPIELBANK_de
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On a scale of 1-10 do you rate Die spielbank.de?
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Hanshanshans, 
hustlehoff
I have experienced this phenomenon in many casinos over the years
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On a scale of 1-10 do you rate Die spielbank.de?
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But I am no longer interested in following this.
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On a scale of 1-10 do you rate Die spielbank.de?
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DIE-SPIELBANK_de
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On a scale of 1-10 do you rate Die spielbank.de?
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Hey @eloquente,
based on your feedback, we are constantly adjusting the bonus conditions. That's why it's always worth taking a look. It is very important to us that the bonus conditions are attractive for players and also realistic.
(It should also be clear that there are limits to what we can achieve)
On the subject of the bonus that expired shortly afterwards:
I would be happy if you could send me the email address you are registered with as a DM. I would give this to the relevant colleagues for checking.
As far as I know, the bonus was extended by the time of the disruption. The fact that it took a few days was partly due to the fact that we needed support from the game studio of the game to extend the promotion for the affected players.
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If you want, you can let me know the technical shortcoming via DM or our customer support. We are always happy to receive constructive user feedback!
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On a scale of 1-10 do you rate Die spielbank.de?
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These are exactly the two depositor options I have for casinos
Game selection quite okay Bonus turnover still high I think but comparable to concrete 😁 but again OK
overall impression 7
But because I wanted to make a depositor there yesterday I had to leave 😔 casino again because I just can't deposit at least not what is available to me
Would be happy if Paysafecard or skrill can be used in the future
then I would rate with 8+ 😁
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On a scale of 1-10 do you rate Die spielbank.de?
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5-6 below mediocre
Edit by Julian: Font color has been adjusted
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On a scale of 1-10 do you rate Die spielbank.de?
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I requested a payout 30 hours ago, so far the status is unchanged.
Had to wait for the cent transfer to verify my bank account first, that's the account I used to make the depositor, so I don't understand why.
No withdrawal is possible before the bank account verification. It's like with Wunderino, they took 8 days for a payout and I haven't played there since. I think many will agree with me that fast payouts are an important criterion. StarGames has automated its payouts,
the payout is processed within 7 minutes and the money is sometimes there on the same day.
It really turns you off when payouts are made so complicated. I won't be playing there again.
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On a scale of 1-10 do you rate Die spielbank.de?
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