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Community surveys: Are the German-licensed stores satisfied with the business and the legal situation in Germany?

Topic created on 27th May. 2024 | Page: 1 of 3 | Answers: 39 | Views: 2,121
Max_Bet
Expert

Are the German-licensed stores satisfied with the business and the legal...

27th May. 2024, at 05:44 pm CEST#1
2 Likes

Liked this post: Avatar von Davidac0102 Davidac0102, Avatar von Melli-Lennox Melli-Lennox
Are the German-licensed stores satisfied with the business and the legal situation in Germany?
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52 % (22 Votes)
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48 % (20 Votes)

The survey is closed, 42 participants

Survey results are only visible to registered users.
What do you think?
Are the German online shops happy with the business & that they don't have to fear competition from abroad?

or

are they just as sick as the players about the German control and regulation mania?


I think they're just pretending to us that they think it's just as dirty as we players do, but because the state is keeping the annoying competition with their more player-friendly RTPs off their backs, they still make their money. That's why I don't take anything away from them (including SG_official). I think it's all hypocrisy to give the impression: we're standing up for you, but until things change, we'll pump your money through our pipeline ...

This post has been translated automatically

Max_Bet
Expert

Are the German-licensed stores satisfied with the business and the legal...

27th May. 2024, at 06:16 pm CEST#2
1 Like

Liked this post: Avatar von roccoammo11 roccoammo11
Need to defuse something for a moment.
I really appreciate the commitment of Stargames_Official here on GJ, and I'm sure other members do too. I didn't want to talk it down. I named him on behalf of all German booths ...

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hustlehoff
Expert

Are the German-licensed stores satisfied with the business and the legal...

27th May. 2024, at 06:30 pm CEST#3
5 Likes
When you supply a huge market with an 84% Book of Dead RTP, it's a feeling like God in France I guess

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Toastbrot
Experienced

Are the German-licensed stores satisfied with the business and the legal...

27th May. 2024, at 06:49 pm CEST#4
7 Likes
As if they were really itching to get serious...

If shops like JP can sometimes offer Rtps of 82%, the lowest I've seen in DE so far, under the protection of the German license that prohibits any attractive competition, then you know what's going on here 😉

Even if the tax remains the same, it feels like the RTP screw is constantly being turned in all DE shops. Where is the protection for players from such machinations? Player protection is clear, but only as long as the state earns a lot of money "rip-off Rtps" can be offered without any problems. And simply be lowered at will.

If it goes on like this, we'll have reached 75% in a year - great German license I say ✅

Don't believe a word that anything is meant seriously. Otherwise, as licensees, we could certainly put pressure on them together, but as long as we're making money out of it, no one will p**s on each other's legs 👍

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mtorero
Amateur

Are the German-licensed stores satisfied with the business and the legal...

27th May. 2024, at 08:43 pm CEST#5
7 Likes
The casinos are certainly satisfied. The Deposit limits are offset by the massive house edge, so that every player who uses the limit has to accept it as a 100% loss in the end.

The state makes even more money with these licenses than the casinos because it doesn't have to do anything for its 5.3% per spin "house advantage".
I once did a rough calculation somewhere..., let's say at the moment an average of 2000 players are playing at €1 per spin in all casinos throughout Germany:
Per minute you pay approx. 60 cents tax x 60 minutes (-5 minutes break) for 12 spins of 5 sec. that's about 33 Eur tax revenue per player/hour.
I think with the huge marketing campaign, 2000 active 1Euro players should be realistic?
2000 x 33€ makes 66000€ for the state per hour...

As we all know, Germany has to finance gender-transformative approaches to strengthen civil society in Cameroon or, for example, female entrepreneurship in the green economy in Algeria.
So nobody needs to get their hopes up that taxation could be implemented sensibly at some point. It is more likely that the spin tax will be increased.

90% of Online Casinos belong to the Novomatic Group and Gauselmann and it is no secret what influence both companies have on our politics, so it annoys me when responsible casino affiliates/managers stand here and hide behind this disaster called a gambling license. I'm sure that Gauselmann and co had a big influence on how legal online gambling should be implemented, with the aim of making it no more attractive than offline casinos. One hand washes the other, it's always been like that.

All in all, these are simply casinos and should not be equated with real casinos.
Unfortunately, the state does not offer a legal online casino experience (except for Spielbank Bayern, but only table games), so many who want to get a fair game are forced to play offshore.
I can't imagine that many players will go through this guaranteed frustrating experience in a German licensed establishment in the long run, but on the other hand, we know that the unwise do not die out...

One small ray of hope is the gaming arcades around the Löwen/Rabbit Group. They still offer a reasonable Rtp on many games. A 5-6% Rtp difference gives the player approx. 3-4 times more playing time and the associated winning opportunities.

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MisterL
Expert

Are the German-licensed stores satisfied with the business and the legal...

28th May. 2024, at 07:32 am CEST#6
0 Likes

Nobody has liked this post so far
in Germany, an average of 2000 players in all casinos together pay €1 per Spin :
With 12 spins of 5 seconds each, you pay approx. 60 cents tax per minute x 60 minutes (-5 minute break), which is about 33 Eur tax revenue per player/hour.
I think with the huge marketing campaign 2000 active 1Euro players should be realistic?
2000 x 33€ makes 66000€ for the state per hour


6.5 billion tax revenue last year

you can correct your calculation a little upwards in the giant multiplication table ...

This post has been translated automatically

StarGames_Official
Experienced

Are the German-licensed stores satisfied with the business and the legal...

28th May. 2024, at 10:40 am CEST#7
3 Likes

Liked this post: Avatar von Max_Bet Max_Bet, Avatar von Paddington Paddington, Avatar von roccoammo11 roccoammo11
Our opinion: if players are dissatisfied, we are also dissatisfied. Firstly, because all player dissatisfaction reaches us as a provider. Very few of them write directly to GGL, if at all. Most write to us via Live Chat, here in the forum or via various review sites with negative comments about the chances of winning. Of course, this was also the case with Online Casinos before 2020 with 95% RTP, but of course more so since the switch to the new wagering tax.

So even if you think that online casinos "make enough money anyway", they are most likely not satisfied with the legal situation simply because of the many dissatisfied customers.

Secondly: we have explained it several times in this forum, but players do not necessarily know how many costs are involved with such a licensed casino.


  • Tax and license fee.

  • Bank guarantee in the millions.

  • LUGAS and OASIS costs.

  • Safe server costs.

  • Additional technical work with such integrations - which also costs a lot.

  • And then we haven't even talked about the bonus costs, game providers, payment methods and marketing. Or about salaries and office costs, etc.



We don't want to say that you should feel bad for us. Not at all. We're just telling you what the reality is. Since 50% of the income alone goes to the tax authorities as tax, you can easily estimate how much is left over after all the above costs.

Why offer it anyway? Because we hope that the regulations will improve for everyone and that this market will look better for players and providers in the future.

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StarGames_Official
Experienced

Are the German-licensed stores satisfied with the business and the legal...

28th May. 2024, at 10:42 am CEST#8
1 Like

Liked this post: Avatar von Max_Bet Max_Bet
MisterL wrote on 28.05.2024 at 07:32:

last year 6.5 billion tax revenue

you can adjust your calculation a little upwards in the giant multiplication table

Perhaps for the entire gambling market with offline, online, lottery, sports betting, Glücksspirale, etc.

But the virtual machine tax, which is often discussed here in this forum, amounted to 264.4 million euros for the full year 2023. Of course, that's a nice sum, but a far cry from the figure you posted.

Source: Federal Ministry of Finance

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garfield68
Elite

Are the German-licensed stores satisfied with the business and the legal...

28th May. 2024, at 11:11 am CEST#9
0 Likes

Nobody has liked this post so far
has anything happened in the meantime regarding "favorites" and "last games"? do you happen to know?

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Dr-Strange
Experienced

Are the German-licensed stores satisfied with the business and the legal...

28th May. 2024, at 11:28 am CEST#10
0 Likes

Nobody has liked this post so far
Definitely more satisfied than the players, and especially satisfied that after these changes there is still someone playing in the stalls.

This post has been translated automatically

StarGames_Official
Experienced

Are the German-licensed stores satisfied with the business and the legal...

28th May. 2024, at 01:31 pm CEST#11
1 Like

Liked this post: Avatar von garfield68 garfield68
garfield68 wrote on 28.05.2024 at 11:11 am: has anything happened in the meantime regarding "favorites" and "last games"? do you happen to know?

Yes, both will be fixed in the coming days, thanks for reporting.

But let's talk about it in another thread, since it's off-topic here.

This post has been translated automatically

hustlehoff
Expert

Are the German-licensed stores satisfied with the business and the legal...

28th May. 2024, at 01:41 pm CEST#12
2 Likes

Liked this post: Avatar von bigbig bigbig, Avatar von CaNna09 CaNna09

StarGames_Official wrote on 28.05.2024 at 10:40 am: Our opinion: if players are dissatisfied, we are dissatisfied too. Firstly, because all player dissatisfaction reaches us as a provider. Very few of them write to GGL directly, if at all. Most write to us via Live Chat, here in the forum or via various review sites with negative comments about the chances of winning. Of course, this was also the case with Online Casinos before 2020 with 95% RTP, but of course increasingly so since the switch to the new wagering tax.

So even if you think that online casinos "make enough money anyway", they are most likely not satisfied with the legal situation simply because of the many dissatisfied customers.

Secondly: we have explained it several times in this forum, but players do not necessarily know how many costs are involved with such a licensed casino.


  • Tax and license fee.

  • Bank guarantee in the millions.

  • LUGAS and OASIS costs.

  • Safe server costs.

  • Additional technical work with such integrations - which also costs a lot.

  • And then we haven't even talked about the bonus costs, game providers, payment methods and marketing. Or about salaries and office costs, etc.



We don't want to say that you should feel bad for us. Not at all. We're just telling you what the reality is. Since 50% of the income alone goes to the tax authorities as tax, you can easily estimate how much is left over after all the above costs.

Why offer it anyway? Because we hope that the regulations will improve for everyone and that this market will look better for players and providers in the future.

Funny that there is enough money to sponsor some handicapped soccer team instead of giving something back to the player. It doesn't matter how much you lose in the German stalls, you get the same no Deposit spins for €1000 depositors as for those who deposit €10 ... there's not even a voucher or anything else, no matter how much you're in the red ... you know what, go f**k people over somewhere else, don't want to know how well you live through StarGames by hiring a few people cheaply and handling servers and traffic where the games run on them ... really hard work, you are rip-off artists.

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Langhans_innen
Expert

Are the German-licensed stores satisfied with the business and the legal...

28th May. 2024, at 02:16 pm CEST#13
2 Likes

Liked this post: Avatar von bigbig bigbig, Avatar von Max_Bet Max_Bet
It would certainly be more effective than insulting the manager to stop depositing there, but somehow so many people can't manage that either. For whatever reason

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StarGames_Official
Experienced

Are the German-licensed stores satisfied with the business and the legal...

28th May. 2024, at 03:51 pm CEST#14
0 Likes

Nobody has liked this post so far

hustlehoff wrote on May 28, 2024 at 1:41 pm:

Funny that there is enough money to sponsor some handicapped soccer teams instead of giving something back to the player. It doesn't matter how much you lose in German stalls you get the same No Dep Spins las 1000€ depositors as those who Deposit 10€ ... there is not even a voucher or anything else no matter how much you are in the minus ... you know what go somewhere else to screw people don't want to know how well you live through StarGames by hiring a few people cheaply and handling servers and traffic where the games run on it ... really hard work, you are rip-off artists.

Without reacting to the provocations: Sports sponsorships and giving something back to existing customers don't really go together.


One is a marketing measure aimed at getting new people to get to know our brand. The other is a measure to retain existing customers. If we were to discontinue one or the other sponsorship, it doesn't mean that the budget would immediately flow to existing customers.

Regarding the offers for regular depositors in the higher segment: yes, we do have special offers here. Maybe you don't belong to this group.

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Andre
Expert

Are the German-licensed stores satisfied with the business and the legal...

28th May. 2024, at 03:56 pm CEST#15
2 Likes

Liked this post: Avatar von RebellYell RebellYell, Avatar von roccoammo11 roccoammo11

hustlehoff wrote on May 28, 2024 at 1:41 pm:

Funny that there is enough money to sponsor some handicapped soccer teams instead of giving something back to the player. It doesn't matter how much you lose in German stalls you get the same No Dep Spins las 1000€ depositors as those who Deposit 10€ ... there is not even a voucher or anything else no matter how much you are in the minus ... you know what go somewhere else to screw people don't want to know how well you live through StarGames by hiring a few people cheaply and handling servers and traffic where the games run on it ... really hard work, you are rip-off artists.

Frustration or not, I ask you to watch your tone. You have tried to argue reasonably here and to be transparent about the costs/circumstances. An offer is made and nobody is forced to take advantage of this offer.

This post has been translated automatically

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