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Online Casinos in general: Your experience with Genesis Casino - Cashout/Verification? (Page 3)

Topic created on 07th Oct. 2018 | Page: 3 of 3 | Answers: 28 | Views: 10,370
S****8

Your experience with Genesis Casino - Cashout/Verification?

10th Feb. 2020, at 01:25 am CET#21
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have cashed out between 200 and 1500 € at Genesis, without Verify ... but it's been a few days or months now ...

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Anonym

Your experience with Genesis Casino - Cashout/Verification?

12th Feb. 2020, at 05:55 pm CET#22
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so, have contacted on Monday 10 Feb. again the Live Chat, super friendly, they have then forwarded it to the
responsible department, 4 hrs. later the Verification was through, 24 more hours
later the withdrawal was processed, today on the account, so far I am quite satisfied
with Genesis Casino
now payouts should go faster, but after the win that will probably nix for now...

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SunSun13
Amateur

Your experience with Genesis Casino - Cashout/Verification?

12th Feb. 2020, at 08:19 pm CET#23
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I applied for a payout on Saturday and on Sunday I got an email which documents I should upload. Today on Wednesday then finally an answer and I should now suddenly submit a bank statement from an account with which I have deposited over a year ago. Now I had deposited with credit card. I am already annoyed and I remembered why I have not played there for so long and why I will not play there again. Extreme stalling tactics and all the time my debit is still cancelable. The favor I do them but certainly not....

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SunSun13
Amateur

Your experience with Genesis Casino - Cashout/Verification?

18th Feb. 2020, at 09:13 am CET#24
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I continue to be stalled by them... on Thursday I had sent screenshot of the account and since then the chat just tells me that they are checking it...

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upola
Legend

Your experience with Genesis Casino - Cashout/Verification?

18th Feb. 2020, at 11:36 am CET#25
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I tried to get verified there, but my documents were always rejected.
They are the same documents that every other casino has accepted.
Was me irgedwann too stupid and have deleted my account.

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SunSun13
Amateur

Your experience with Genesis Casino - Cashout/Verification?

18th Feb. 2020, at 02:18 pm CET#26
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Yes, so I will not play there anymore. The site is actually quite nicely done but something like this. Now I'm waiting 9 days for my money

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Caro
Expert

Your experience with Genesis Casino - Cashout/Verification?

18th Feb. 2020, at 02:24 pm CET#27
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Hi SunSun13, sorry I have only now become aware of your contributions. If I can support you in any way or ask the casino when you can expect your payout, write me a quick message via Communicator.

Kind regards Caro

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SunSun13
Amateur

Your experience with Genesis Casino - Cashout/Verification?

18th Feb. 2020, at 04:50 pm CET#28
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Caro wrote on 18.02.2020 at 14:24: Hi SunSun13, sorry I just became aware of your posts. If I can support you in any way or ask the casino when you can expect your payout, write me a quick message via Communicator.

Best regards Caro

Thank you Caro... I'll wait and see - they wrote to me earlier that they will get back to me within the next 24 hours. But if I don't hear from them or if they have any problems with my payment, then I will write to you at.... Best regards...

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SunSun13
Amateur

Your experience with Genesis Casino - Cashout/Verification?

18th Feb. 2020, at 06:40 pm CET#29
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So. Just now came the mail that the payment was executed. From request for payment to execution 10 days... mhm....

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