Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Your experience with Genesis Casino - Cashout/Verification?

Topic created on 07th Oct. 2018 | Page: 1 of 3 | Answers: 28 | Views: 10,231
DJT2016

Your experience with Genesis Casino - Cashout/Verification?

7th Oct. 2018, at 04:44 pm CEST#1
0 Likes

Nobody has liked this post so far
Hi guys!
What are your experiences with Genesis Casino regarding payouts and Verification?

Thank you very much!

This post has been translated automatically

upola
Legend

Your experience with Genesis Casino - Cashout/Verification?

7th Oct. 2018, at 05:14 pm CEST#2
1 Like

Liked this post: Anonym

I have already written this elsewhere.

I wanted to verify myself at Genesis Casino, and sent my documents by mail.
For 2 weeks they do not want to recognize my passport, the corners would not be seen.
Now I'm fed up and have written to them to delete my account.
There are enough other reputable casinos where I can play.

Get verified before you Deposit, otherwise there may be problems with a withdrawal.

This post has been translated automatically

Superspiel

Your experience with Genesis Casino - Cashout/Verification?

16th Oct. 2018, at 05:21 pm CEST#3
0 Likes

Nobody has liked this post so far
Hello.
I also had my problems with the verification. After 2 x contact with customer service, it worked. Personally, the payouts take too long. When inquiring, there were always some technical problems. I had to contact the personal VIP chat for faster payouts. But that didn't make things any better. Withdrawals with credit card, after 24-48 hours waiting time, again to 5 business days until the account posting. Smaller wins arrive before larger ones even though the larger one was approved two days before, etc. I have closed my account now. I want to have fun and play and not constantly chat. Actually a pity because the game offer was quite good.

This post has been translated automatically

upola
Legend

Your experience with Genesis Casino - Cashout/Verification?

16th Oct. 2018, at 06:20 pm CEST#4
0 Likes

Nobody has liked this post so far
I also do not make a long heckmeck, with no casino
If they do not want to blame themselves, I play somewhere else.
No Casion is so great that I write quite a few emails back and forth.... I'm not looking for a pen pal.

This post has been translated automatically

ruhrpott
Expert

Your experience with Genesis Casino - Cashout/Verification?

16th Oct. 2018, at 07:50 pm CEST#5
0 Likes

Nobody has liked this post so far
For me, the Verification did not take long. After I uploaded the documents, they were confirmed after 1 1/2 days

This post has been translated automatically

Anonym

Your experience with Genesis Casino - Cashout/Verification?

16th Oct. 2018, at 08:02 pm CEST#6
0 Likes

Nobody has liked this post so far
ruhrpott wrote on 16/10/2018 at 19:50: With me the Verification did not take long. After I uploaded the documents were confirmed after 1 1/2 days.

And then how quickly was the money booked??? Or did you just get verified? Because as stated above, after a waiting period of another 5 days until the booking is heavy and nowadays actually unacceptable.

This post has been translated automatically

ruhrpott
Expert

Your experience with Genesis Casino - Cashout/Verification?

16th Oct. 2018, at 08:13 pm CEST#7
0 Likes

Nobody has liked this post so far
I didn't have both at the same time, but I did have a payout afterwards. This was processed in less than 12 hours

This post has been translated automatically

Superspiel

Your experience with Genesis Casino - Cashout/Verification?

17th Oct. 2018, at 07:07 am CEST#8
0 Likes

Nobody has liked this post so far
I am impressed, processed in 12 hours is good. For me, the credit card payout email said 1-3 banking days. On my request to support, it was already 1-5 business days. Well, money has always arrived but as mentioned above, in this day and age, there are casinos that manage to get your money in the account on the same day.

This post has been translated automatically

Superspiel

Your experience with Genesis Casino - Cashout/Verification?

17th Oct. 2018, at 07:17 am CEST#9
0 Likes

Nobody has liked this post so far
Oh, and just to mention it briefly, my personal VIP consultant always had the same name in the chat and e-mails, was very friendly and has unfortunately forgotten from day to day German or English means the good woman has often asked me to discuss my request in English because she could no longer speak German

This post has been translated automatically

Koknrollin

Your experience with Genesis Casino - Cashout/Verification?

27th Oct. 2018, at 03:21 pm CEST#10
0 Likes

Nobody has liked this post so far
Hi I am new here but have been reading along for a while. Recently registered with Genesis Casino and my Verification went smoothly. Uploaded documents on my phone and the next day the verification was confirmed. Unfortunately, I have not won anything there yet and can not give any information about the payout

This post has been translated automatically

Hot Topics2nd Nov. 2024 at 08:44 pm CET

World
0
Offline Casinos
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately