Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Wunderwins Casino problem with €3,000 payout

Topic created on 30th Nov. 2024 | Page: 1 of 1 | Answers: 2 | Views: 131
philipp699
Visitor
Hello everyone,
i have won a nice sum of €3,000 at Wunderwins Casino. Without bonus etc. I deposited with my Skrill prepaid credit card. When withdrawing, there are now problems with Verification, as the casino wants proof of ownership of the card. This means the card number with the first and last name. My Skrill prepaid credit card is physically linked to Apple Pay, it only has the card number, expiration date and CVC on it, i.e. without my name. I then sent the casino the Deposit receipts from my bank and the deposit to the casino. Unfortunately, this is not accepted. Are there any solutions here? Do I have to order a credit card so that my name is engraved on it? It's really stupid that there are obstacles in the way when you cash out..
Please help. Many thanks to everyone.

This post has been translated automatically

Endoberto
Rookie

philipp699 wrote on 30.11.2024 at 09:24: Hello everyone,
i have won a nice sum of € 3,000 at Wunderwins Casino. Without bonus etc. I deposited with my Skrill prepaid credit card. When withdrawing, there are now problems with Verification, as the casino wants proof of ownership of the card. This means the card number with the first and last name. My Skrill prepaid credit card is physically linked to Apple Pay, it only has the card number, expiration date and CVC on it, i.e. without my name. I then sent the casino the Deposit receipts from my bank and the deposit to the casino. Unfortunately, this is not accepted. Are there any solutions here? Do I have to order a credit card so that my name is engraved on it? It's really stupid that there are obstacles in the way when you cash out..
Please help. Many thanks to everyone.

I had the same problem once with the virtual Neteller credit card, because there was nothing on it in the app. Then I logged on to the homepage and took a screenshot with my name in the top right-hand corner of the Neteller page. They then accepted it and my withdrawal was approved.


I just don't know how the homepage on the skrill site is structured.

This post has been translated automatically

philipp699
Visitor
Great idea, thanks I'll try it now

This post has been translated automatically

Hot Topics1st Dec. 2024 at 03:38 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately