Topic created on 25th Mar. 2020 | Page: 1 of 1 | Answers: 8 | Views: 1,985
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Former Member
wrong gender specified
25th Mar. 2020, at 08:12 pm CET#1
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Friends,
i've been a silent reader for a long time and now I'm turning to you with one thing.
i have registered 2-3 days ago in the Regent Casino. Have deposited there 30 euros and gambled. Today I deposited another 75 euros and won 1300 euros despite the bonus.
Now I wanted to withdraw the money and went through my personal data again for security. Everything is correct, except that I accidentally clicked female instead of male. For whatever reason
Now I'm really sweating and do not know what to do.
Just try to pay out first?
First write to customer service and see if they do not make stress?
What would you do. Would be unbelievable pity for the win and I have with the female me really just clicked. but I know that the Online Casinos like to take any excuse to refuse payouts.
Mistakes happen say in the chat times bescheid that you noticed it and you have unfortunately made a mistake when registering.
Do not know the casino but I'm also already at the registration the same happened with date of birth
Würds aufjedenfall regulate before the withdrawal request.
I had once accidentally misstated my date of birth by one day ... just happens when logging in ... there were no problems with the Verification or payout ... was not even noticed
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Anonym
Topic Creator
Former Member
wrong gender specified
28th Mar. 2020, at 04:24 pm CET#9
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Servus,
thank you for your answers. I told the customer service before the payout and it was changed without any problems.
wrong gender specified
Nobody has liked this post so far
i've been a silent reader for a long time and now I'm turning to you with one thing.
i have registered 2-3 days ago in the Regent Casino. Have deposited there 30 euros and gambled. Today I deposited another 75 euros and won 1300 euros despite the bonus.
Now I wanted to withdraw the money and went through my personal data again for security. Everything is correct, except that I accidentally clicked female instead of male. For whatever reason
Now I'm really sweating and do not know what to do.
Just try to pay out first?
First write to customer service and see if they do not make stress?
What would you do. Would be unbelievable pity for the win and I have with the female me really just clicked. but I know that the Online Casinos like to take any excuse to refuse payouts.
lG and thanks for your tips
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wrong gender specified
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Do not know the casino but I'm also already at the registration the same happened with date of birth
Würds aufjedenfall regulate before the withdrawal request.
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wrong gender specified
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wrong gender specified
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wrong gender specified
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wrong gender specified
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In tastelessness not to be surpassed!
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wrong gender specified
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But he could also say that he was born in the wrong body
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wrong gender specified
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wrong gender specified
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thank you for your answers. I told the customer service before the payout and it was changed without any problems.
Today I got the money in my account.
lg
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