Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Worst online casino experience

Topic created on 05th Dec. 2017 | Page: 1 of 6 | Answers: 51 | Views: 46,169
Andrew789
Experienced
What was your worst experience in an online casino? Or even in a real casino.

I've had two that were awesome...

I hardly dare to tell you, it's so embarrassing: A few years ago I won several 1000 euros on Quasar and then cashed out, cancelled again and again and then everything was gone, except for 250 euros Cashback bonus. That kept me busy for several weeks afterwards....

And once I deposited via PayPal a total of 500 euros in one night (after a party), although I did not have the money.... That was also really bad...

Well am curious what you have to tell

This post has been translated automatically

sonne10
Top Member
With Lapalingo I got once a 10 euro bonus I played high on 1451 euro first one said to me 100 euro I get only from it as I the 100 euro to pay out wanted I got an email a bonus offence is present without exact data ... never again Lapalingo

I played Dolpin s Pearl got 75 free spins unfortunately only with a bet of 0.10 cents actually wanted to play for 0.50 euros ... https://www.gamblejoe.com/bilder/1712/dolphins-pearl-deluxe-son-01/

This post has been translated automatically

Anonym
Casumo

The support is the main problem there. The support talks to you like a handicapped person, no one helps with problems because everyone has no idea there. One hand does not know what the other is doing
Their stupid, childish sayings every time anew with simplest inquiries drove me sometime to the white heat and robbed me of my fun

The barrel to overflow has brought the last action. I had big money problems a few months before and made a withdrawal at Casumo on a Thursday in the amount of 300 euros. Everyone who plays regularly at Casumo knows that if you make a withdrawal (even if it is at 5 o'clock in the morning) that it will be on the bank account on the same day. This has been the case since I started playing there without a single exception

Therefore, I paid out the money in the evening and kept away from my PC, otherwise I would cancel it

On Friday evening I looked at my account and it was empty. I didn't know what was going on so I logged into Casumo and was shocked to see that the money was still cancelable and not even processed

I immediately asked the chat what was going on. In addition, with the request to speak reasonably with me, because I was not in the mood for any childish sayings

I was told (like the Muppets Show) that everything was fine and that there were no problems or anything else. On the question of why the money is still cancellable I got as an answer standard that this takes 5 working days

I explained to the man that this was not so and pointed to my urgency and that I really depend on it

Answer remained the same. Even exactly the same (with the same spelling mistakes as before) so just blunt copy paste in

I asked that the payout is then at least blocked for me and or no longer made accessible. Answer was of course no and from then on every sentence started with: Can I do anything else for them? to get rid of me as soon as possible

As everyone can already imagine, I canceled my 300 Euro win and lost it within 20 minutes. On 50 cents and no games or wins over 10x stake

I then had myself blocked there and I don't miss it

This post has been translated automatically

Dokado1212
Experienced
I played normally. Played me then somehow high and had a medium 4-digit sum erziehlt. Have not paid out the money, but have my account blocked for 6 months. Of course, I did not keep my fingers still and asked the support if they could open my account again. They did (but only after a week). In fact, it was open again after a week. Unfortunately, I have gambled away again.

Second story. Have had a 3 digit amount wanted to withdraw. Then the casino wanted, because there were problems with the transfer of bank transfer (story a little longer) a screenshot of my PayPal account, with which I had deposited years ago times there. Have had one more account with PayPal. Then they wanted to have a screenshot that no account exists anymore. Only after some screenshot have confirmed me that it was ok. Since this took a few days, I have also gambled the money again.

Both times one and the same casino.

This post has been translated automatically

Daniel
Elite
Andrew789
Experienced
Dokado1212 wrote on 05/12/2017 at 23:19: Played normally. Then played my way up somehow and had made a mid 4 figure sum. Didn't pay out the money, but had my account blocked for 6 months. Of course, I did not keep my fingers still and asked the support if they could open my account again. They did (but only after a week). In fact, it was open again after a week. Unfortunately, I have gambled away again.

Second story. Have had a 3 digit amount wanted to withdraw. Then the casino wanted, because there were problems with the transfer of bank transfer (story a little longer) a screenshot of my PayPal account, with which I had deposited years ago times there. Have had one more account with PayPal. Then they wanted to have a screenshot that no account exists anymore. Only after some screenshot have confirmed me that it was ok. Since this took a few days, I have also gambled the money again.

Both times one and the same casino

I do not understand iwie you had a profit, have left the account and then locked you? That's not possible if you have credit on it. Or did I understand that wrong?

And how do they talk to you at Casumo?

This post has been translated automatically

Dokado1212
Experienced
Account was locked, told support they should just reopen it. After opening it I gambled it away.

This post has been translated automatically

redriver67
Expert
Have deposited at Quasar times Sunday 20 euros and gambled. Since you get then on Monday 10% Cashback bonus credited. As that often runs in gambling so I then made of the 2 euros credit just under 800 euros and gambled it all away again because I wanted to make the thousand full. Greed eats brains!!!

This post has been translated automatically

Anonym
The usual madness what you read here.

I had once won with 200€ Deposit at SPiNiT (never again) something just under 2000€. Was there newly registered and had in the 3 days where I there really hours meinens life, verzocken have violated this beknackte 5€ rule. Of course, there was nothing more to get and the casino did not pay out. Even Daniel has intervened at that time and has despite all efforts nothing can achieve. Casino put totally on stubborn.

At CasinoCruise I had gambled away 1600€ in 2 hours after a too short party. After I wanted to delete the account, the casino begged me to stay. What made me totally furious was that I explicitly stated as a reason that I would like to close my account, I AM GAMBLING addicted, I was talked out of it with bonus credits. End of the song I gambled away another 400 € and was then not only angry but also extremely depressed....

This post has been translated automatically

Daniel
Elite
It's happened to the best of us, see here:




and here:

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 05:15 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately