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Online Casinos in general: Woopwin casino problem

Topic created on 26th Mar. 2022 | Page: 1 of 1 | Answers: 7 | Views: 2,049
wolfitoneo
Visitor
Hi Ne question, I check net why with me at the
Account balance bonus credit 300 and at Cashback 30

But if I want to play I should deposit_????

Can someone explain this to me
Thanks!!

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Hanshanshans
Elite
Cashback is usually converted to real money on Monday morning, can only be used then. The 300 bonus may be slot-linked or only for Live Casino? Do not know if there is that at Woopwin. Best to ask live support

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Anonym
wolfitoneo wrote on 26.03.2022 at 18:14: Hi Ne question, I check net why with me at the
Account balance bonus credit 300 stands and at Cashback 30

But if I want to play I should deposit_????

Can someone explain this to me
Thanks!!!

Assume the bonus credit does not go with all games

This post has been translated automatically

wolfitoneo
Visitor
Tried several games, always asks me to Deposit!

Chat also takes forever and gives no answer
No plan hehe

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Hanshanshans
Elite
That's right, you need a little patience when chatting here. But if you have someone "on the line", they can almost always help

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wolfitoneo
Visitor
So the woman also knows nothing, she said I can play with the bonus balance

at Pragmatic games is the bonus balance on it and if I want to play I should Deposit!

With the other providers are only 9 cents on it

Well think a mistake from the side,

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Hanshanshans
Elite
Is it then correct that you have 300 bonus credits, or should they not be there at all, so error from Woopwin?
If the 300 are so correct, I would say this is a job for our dear Caro. She has also recently helped me with Woopwin.

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wolfitoneo
Visitor
They should not be there as far as I know

Normal should be 9 cents there
but it says
309.60 bonus credit
0.09 cents normal credit
30.96 Cashback

I also checks net, 🤷♂️

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