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Online Casinos in general: Woopwin - Bonus brought through, still bonus balance there

Topic created on 27th Jan. 2023 | Page: 1 of 2 | Answers: 15 | Views: 1,927
mikejonesmaen
Rookie

Woopwin - Bonus brought through, still bonus balance there

27th Jan. 2023, at 09:52 pm CET#1
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Hello, good evening everyone,

have today times deposited at Woopwin and have lost the first bonus and then claimed the 2nd bonus.

Then I was lucky and won the bonus... While playing, my balance dropped from just under 3,700 € to 1.50 €. A look in the account showed that I no longer have a bonus (can also be good, would not have much to wager and was "finished"). However, the amount is still displayed as a bonus...

Am then in the chat and there they told me that I have wagered through the bonus No. 2, however, No. 1 is still open?! I showed her a few screenshots that this somehow can not be true... She then asked me to clear the cookies and log in again... No sooner said than done - still the same error.

She said she's now passing it internally so it gets checked... But I don't quite get it.... Hence the question: have you had a similar problem there before and if so, how did it turn out? 😅

Can also gladly send a screenshot so you can see what I mean, but don't know how to do that...

Thanks and n good evening to you

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WithoutWings
Expert

Woopwin - Bonus brought through, still bonus balance there

27th Jan. 2023, at 10:12 pm CET#2
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Then you have not canceled the first bonus before taking the second... as long as your balance is I think above 0.10 cents the first bonus remains 😅

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mikejonesmaen
Rookie

Woopwin - Bonus brought through, still bonus balance there

27th Jan. 2023, at 10:28 pm CET#3
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Okay, but even if that were the case, I should still be able to continue playing with my bonus credit.... But it has just disappeared... So in the account still there, but not visible in the game.

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RiverSong
Legend

Woopwin - Bonus brought through, still bonus balance there

28th Jan. 2023, at 02:19 am CET#4
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maybe woop has finally managed to switch the banned games in the bonus so that they are not playable?

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mikejonesmaen
Rookie

Woopwin - Bonus brought through, still bonus balance there

28th Jan. 2023, at 06:58 am CET#5
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Excluded, I have checked several times before what is allowed and what is not and checked it again afterwards... The chat wanted me to have two screenshots of two random games, where you can see daa credit of 1.50 € and has passed it internally to check...

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moralischverwerflich
Expert

Woopwin - Bonus brought through, still bonus balance there

30th Jan. 2023, at 07:31 am CET#6
1 Like

Liked this post: Avatar von TWiSTeD TWiSTeD
Therefore:
Best to play without a bonus....

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Donnie
Elite

Woopwin - Bonus brought through, still bonus balance there

30th Jan. 2023, at 10:04 am CET#7
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Milo1 wrote on 01/30/2023 at 07:31: Therefore:
Best to play without bonus....

Or just stick to the bonus conditions,then you also usually have no problems☝

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Anonym

Woopwin - Bonus brought through, still bonus balance there

30th Jan. 2023, at 10:12 pm CET#8
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RiverSong wrote on 28.01.2023 at 02:19: maybe woop has finally managed to switch the banned games in the bonus so that they are not playable?

No you still have to look for yourself

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Hanno61
Visitor

Woopwin - Bonus brought through, still bonus balance there

31st Jan. 2023, at 08:26 pm CET#9
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It is annoying to check every time but I do it even if I am not 100% sure about a slot.

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T0uchTheSky
Elite

Woopwin - Bonus brought through, still bonus balance there

31st Jan. 2023, at 10:12 pm CET#10
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You can not take another bonus there if a bonus is still active. Since he has ventured through the bonus and the money is no longer to be found at that moment, I suspect: in one or more slots a round is not yet completed, e.g. after a spin he has left the slot too quickly. He has to find this one slot and start it once, his money should be there again. This problem I had also had 2 times, but in other casinos .

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mikejonesmaen
Rookie

Woopwin - Bonus brought through, still bonus balance there

31st Jan. 2023, at 10:23 pm CET#11
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@ T0uchTheSky: Thank you, that gives me even more courage....

The problem at the moment is that WoopWin has completely zeroed out the money until the problem is found. So Bonus money from almost 3,700 € to 0 €. But I am in principle in good spirits, since I am as I said 100% sure that I have not violated the bonus rules. Play for years sometimes with, sometimes without bonus and know accordingly the pitfalls ^^ I do not know how long they need for the review, but I hope that goes quickly...

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Cole666
Top Member

Woopwin - Bonus brought through, still bonus balance there

31st Jan. 2023, at 11:05 pm CET#12
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Milo1 wrote on 01/30/2023 at 07:31: Therefore:
Best to play without bonus....

Yes unfortunately this is true. Every one of us has paid a lesson in this regard.

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Daniel1988
Top Member

Woopwin - Bonus brought through, still bonus balance there

1st Feb. 2023, at 07:31 am CET#13
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mikejonesmaen wrote on 01/27/2023 at 21:52: Hello, good evening everyone,

deposited today times at Woopwin and lost the first bonus and then claimed the 2nd bonus.

Then had luck and have the bonus durchgewagert... Under playing my balance then fell from just under € 3,700 to € 1.50. A look in the account showed that I no longer have a bonus (can also be good, would not have much to wager and was "finished"). However, the amount is still displayed as a bonus...

Am then in the chat and there they told me that I have wagered through the bonus No. 2, however, No. 1 is still open?! I showed her a few screenshots that this somehow can not be true... She then asked me to clear the cookies and log in again... No sooner said than done - still the same error.

She said she's now passing it internally so that it gets checked... But I don't quite get it.... Hence the question: have you had a similar problem there before and if so, how did it turn out? 😅

Can also gladly send a screenshot so you can see what I mean, but don't know how to do that...

Thanks and n good evening to you

Gammix and bonus does not fit at all unfortunately!

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Kevinho
Rookie

Woopwin - Bonus brought through, still bonus balance there

1st Feb. 2023, at 08:04 am CET#14
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Daniel1988 wrote on 01.02.2023 at 07:31:

Gammix and bonus unfortunately does not fit at all!

Simply lie what you tell I play exclusively at Gammix and never had any problems as long as you do not violate the terms you can easily withdraw after wagerende

Edit: Reply copied from the quote, so that it is clearer

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Daniel1988
Top Member

Woopwin - Bonus brought through, still bonus balance there

1st Feb. 2023, at 09:34 am CET#15
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Kevinho wrote on 01.02.2023 at 08:04 Clock:
Simply lie what you say I play exclusively at Gammix and never had any problems as long as you do not violate the terms you can easily withdraw after wagerende

Edit: Reply copied from the quote to make it clearer

Why should I lie?

I haven't claimed a Deposit bonus in 5 years and for good reason!
Sounds tempting here 250% on top of your next deposit, they can still appear so many times on the deposit page 😉

There are enough casinos that require utopian turnover requirements for the corresponding bonus or you must first read through ne hour long which games are prohibited for the bonus or betting limit may not be exceeded.
Surely you also get every bonus to 100% converted 😉

I was ultimately about the fact that the word of mouth here in the forum alone is enough that I also in the future no thought of wasting nen Deposit bonus to use.

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