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Online Casinos in general: Wixstars, a casino where you shouldn't necessarily play, or only if you're into getting screwed (Page 2)

Topic created on 05th Jun. 2018 | Page: 2 of 4 | Answers: 34 | Views: 15,270
M****3

Wixstars, a casino where you shouldn't necessarily play, or only if...

5th Jun. 2018, at 11:35 am CEST#11
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I do not understand why they still want to have an extra passport always ID is enough I did not have to verify until now at onlinecasino with documents for a withdrawal no idea why but better so

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L****0

Wixstars, a casino where you shouldn't necessarily play, or only if...

5th Jun. 2018, at 11:41 am CEST#12
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Metz1013 wrote on 05.06.2018 at 11:35 am: I do not understand why they still want to have an extra passport always ID is enough I did not have to verify until now never at onlinecasino with documents for a payout no idea why but better so

Read the Agbs finally times before playing there is clear and clear that such a thing may be required.

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W****m

Wixstars, a casino where you shouldn't necessarily play, or only if...

5th Jun. 2018, at 01:49 pm CEST#13
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I have now times with my bumpy English an email to the MGA written and described the facts and also just received an automatic response from there, I will continue to report whether I see my 155, - Euro again or whether this Deposit at Wixstars makes a reun ion from the outset impossible.

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s****e

Wixstars, a casino where you shouldn't necessarily play, or only if...

5th Jun. 2018, at 04:10 pm CEST#14
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Had the same once with the Wintrillions casino. At that time ne licenses from UK (Isle of Man),
and was an offshoot of the largest Spanish lottery company.
Actually safe
4000€ won, and after several verifications they wanted a certified
Copy of the perso

Could be required according to AGB`s also. End of the song, have the money again gambled away (which was with certainty
was also the goal), and the casino disappeared months later from the market.

Whether I would have ever seen the money, I do not think so. Also a letter of complaint from a former
Forum had unfortunately no success!

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W****m

Wixstars, a casino where you shouldn't necessarily play, or only if...

5th Jun. 2018, at 04:21 pm CEST#15
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stkrie wrote on 05/06/2018 at 16:10: Had the same thing once with Wintrillions casino. At that time ne license from UK (Isle of Man),
and was an offshoot of the biggest Spanish lottery company.
Actually safe
4000€ won, and after several verifications they wanted a certified
Copy of the perso

Could be required according to AGB`s also. End of the song, have the money again gambled away (which was with certainty
was also the goal), and the casino disappeared months later from the market.

Whether I would have ever seen the money, I do not think so. Also a letter of complaint from a former
Forum had unfortunately no success!

That was certainly their goal, that I also still play, since it was not possible to set a loss limit and the lady of the support still mocked me after I threatened to complain to the MGA, I have the account deleted also so I do not come into temptation to gamble it. How pathetic such a casino comes across may not even realize. But on the side a great saying, with us the customer is the focus . Just pathetic.

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Anonym

Wixstars, a casino where you shouldn't necessarily play, or only if...

7th Jun. 2018, at 01:17 pm CEST#16
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Wixstars does that for everyone. Purely by chance, there is always something missing or unrecognizable. That's their scam. And at the end comes the offer that they offer you a bonus if you cancel your withdrawal.
Once you are verified it works reasonably. Until that is so can well and gladly ten days pass. And beware, that is with each of these casinos so. Hopa, Karamba and what else belongs to it. Had in a total of 4 casinos of this group a payout, always the same. And except for one, where I had the withdrawal cancelled after 7 days, I could always pull myself together. They do pay, but delay it as far as possible. Therefore, absolutely not recommended.

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W****m

Wixstars, a casino where you shouldn't necessarily play, or only if...

7th Jun. 2018, at 06:19 pm CEST#17
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I have so far received no reaction from the MGA and also no reaction from Wixstars which I have sent again a mail, you just have to realize that with the compliance of rules and laws with many people and of course companies nothing is achieved, that's just so today, too bad I would have wished I would have just so get my remaining money back. It's like in real life, I regret that I have paid in one of these dozens of booths of Aspire Global International. It annoys me that this scumbag Wixstars and his employees, who do not disgrace their customers even to mock, just get away without punishment. Malta is finally far away, there you are safe, no one comes and pulls you to responsibility . As in real life, someone will have to change that, the Malta Gaming Authority has far too much to do with the percentages that the casinos have to check for completeness, here it is finally about their money, the rest...... if interressierts...

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upola
Legend

Wixstars, a casino where you shouldn't necessarily play, or only if...

7th Jun. 2018, at 07:18 pm CEST#18
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Kuschelyoshi wrote on 07/06/2018 at 13:17: Wixstars does this to everyone. Purely by chance something is always missing or something is not recognizable. That their scam. And at the end still comes the offer that they offer you nen bonus if your withdrawal cancelling.
Once you are verified it works reasonably. Until that is so can well and gladly ten days pass. And beware, that is with each of these casinos so. Hopa, Karamba and what else belongs to it. Had in a total of 4 casinos of this group a payout, always the same. And except for one, where I had the withdrawal cancelled after 7 days, I could always pull myself together. They do pay, but delay it as far as possible. Therefore, absolutely not recommended.

At Hoppa and Karamba and the other casinos that belong to it, the Verification took 1 day and withdrawals 2-3 days.Have now had another withdrawal at Karamba...Sunday requested and Tuesday it was on my Netellerkonto.

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Sascha666
Amateur

Wixstars, a casino where you shouldn't necessarily play, or only if...

7th Jun. 2018, at 11:40 pm CEST#19
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Liked this post: J****r, s****e
I wouldn't Deposit there based on the name alone....
Afterwards one is (unfortunately) always smarter.
It also happened to me once that I had a larger win, but this could not even begin to pay out because of the max. payout for bonuses. It was about half a month's salary.
Sure, it's in the terms and conditions, but who reads 40 pages before you play.
Best to get out of the number as well as possible, block the account at the casino permanently and tell others here how it goes here and there.
Then we have the usual suspects quickly together.

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W****m

Wixstars, a casino where you shouldn't necessarily play, or only if...

9th Jun. 2018, at 03:26 pm CEST#20
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I want to report here still further as the case has developed further. I had written to the MGA and also received an answer. To make it short, help from there you should not expect, I copy here the response times purely, then everyone can make themselves a picture.

Dear Mr. ...... .

While we acknowledge receipt of your e-mail dated 5[sup]th[/sup] June 2018 we would like to inform you that these documents were requested so that your account would be verified. Once your account is verified they would be able to process your withdrawal successfully. Furthermore, you had agreed to provide these documents when you signed up for your account since this requirement is outlined in their terms and conditions.

As part of the Remote Gaming Regulations and security procedures; a licensee may, before remitting funds to a player in accordance with sub-regulations (1) take such time as is reasonably necessary for the purpose of:

(a) Verifying the player's registration as a player
(b) Verifying the playing of a game by the player
(c) Conducting security and other internal procedures in relation to the player's account and
(d) Ensuring that the rules that are approved relating to the award of the prizes to players have been complied with.

We would like to assure you that our licensees are well aware of the data protection measures they need to employ. We trust that this information will allay any worries you may have concerning this process. In the event that you provide all the documents as requested and your withdrawal is still declined contact us again.

Regards,

Christian Gatt
 Player Support Administrator



I have also contacted the support several times via the Live Chat of Wixstars and have given me an email address to send another copy of the ID, I will not send a notarized certificate, because you do not have to have an official document such as a German ID certified by a notary. But I have not yet succeeded in sending the copies of the ID to the email address I was given, because they come back with the message that they are not deliverable. The address is care@wixstars.com . I have now requested here at Gamblejoe that this casino of Aspire Global International to which Goliath and Karamba etc. also belong, is put on the blacklist.

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