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Online Casinos in general: Winmaker scam (Page 6)

Topic created on 01st Sep. 2024 | Page: 6 of 6 | Answers: 78 | Views: 6,440
frapi07
Elite

Winmaker scam

13th Sep. 2024, at 07:26 pm CEST#76
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MisterL wrote on 13.09.2024 at 19:01: I first deposited and wagered, then the free spins from the Welcome bonus, won approx. 50 euros and then wagered 2000 approx. and after conversion 180 euros paid out

account was at nothing. then used these two codes and won nothing

I see, and what did they say in the emails? Did they tell you the reason why they didn't pay out? Did you at least try to get the depositor back?

This post has been translated automatically

MisterL
Expert

Winmaker scam

14th Sep. 2024, at 05:58 am CEST#77
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answer:

If the Casino mistakenly credits your Player Account with a Deposit, bonus or wins that do not belong to you, whether due to a technical problem, an error in the paytables, human error or otherwise, the amount and/or wins from such bonus or deposit will remain the property of the Casino and will be deducted from your Player Account. If you have withdrawn funds that do not belong to you before we become aware of the error, the amount paid in error shall (without prejudice to any other remedies and actions that may be available at law) constitute a Debt owed by you to us. In the event of an erroneous credit, you are obliged to notify us immediately by e-mail.

Edit by Julian: Font color has been adjusted

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LittleFu
Amateur

Winmaker scam

14th Sep. 2024, at 06:21 am CEST#78
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frapi07 wrote on 12.09.2024 at 21:06:

LittleFu had it similar: first used codes and won nothing and then deposited and won something. LittleFu was at least able to get the depositor back. Did you get yours back?

Hi, nope.

They kept sending me the same emails asking me to send them the Verification documents
documents. Then I send them all as attachments and the same email comes back.
That went on three times. Then I got tired of it.

Yes, Blacklist would be the only option.
You can forget complaints with AskGamblers, they always reject negative reviews/complaints for dubious reasons
negative reviews / complaints for dubious reasons.
You can leave a negative review on Casinoguru if you are dissatisfied.

This post has been translated automatically

frapi07
Elite

Winmaker scam

14th Sep. 2024, at 09:46 am CEST#79
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LittleFu wrote on 14.09.2024 at 06:21:

Hi, Nope.

They kept sending me the same emails asking me to send the Verification documents
send them. Then I send them all as attachments and the same email comes back.
That went on three times. Then I got tired of it.

Yes, Blacklist would be the only option.
You can forget complaints with AskGamblers, they always reject negative reviews/complaints for dubious reasons
negative reviews / complaints for dubious reasons.
You can leave a negative review on Casinoguru if you are dissatisfied.


Ah, that's a shame. I thought from your last post that you had been successful.

It's just a difficult thing. We managed to scam ourselves €100 and €200 respectively. I don't know how painful a code like that is. Probably not that much, unless you manage to cash it out. But you understand, you were robbed of your win and your depositor. It's doubly annoying. Unfortunately, they are just somewhere in the middle of nowhere and apart from a complaint / blacklist, there is no other option.

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