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Online Casinos in general: Winmaker scam (Page 4)

Topic created on 01st Sep. 2024 | Page: 4 of 6 | Answers: 78 | Views: 6,715
frapi07
Elite

Langhans_innen wrote on 04.09.2024 at 15:20:

I only had the €10 bonus there and failed on the very last meters of the €400 wager. But the account is still closed, as I've just seen. But not too bad...after all, a couple of hours of unexpectedly relaxed spinning under supposedly competitive conditions

Yes, I also claimed the codes twice. Once I was able to use the €100 code and then had €198 real money, but the Verification was too time-consuming for me, so I tried to get it to a 4-digit sum, but unfortunately my attempt failed. I then deposited €200 at Winz and was successful. My account was also closed at Winmaker and I'm not that angry about it, because I know that the codes weren't actually intended for me. But some people don't want to accept it and call it fraud, although our behavior was certainly not okay either.

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Langhans_innen
Expert
frapi07 wrote on 04.09.2024 at 16:08:

Yes, I also claimed the codes twice. Once I was able to convert the 100€ code, then had 198€ real money, but the Verification was too time-consuming for me, so I tried to bring it to a 4-digit sum, but unfortunately my attempt failed. I then deposited €200 at Winz and was successful. My account was also closed at Winmaker and I'm not that angry about it, because I know that the codes weren't actually intended for me. But some people don't want to accept it and call it fraud, although our behavior was certainly not okay either.

you had €198 and verification was too time-consuming for you? Not bad either, so I would have liked to have taken THAT much time, especially as it was obviously pretty quick for them

To be honest, I didn't think anything of the 10 code that came in at the beginning and used it with a clear conscience - just like a normal promotion. It wasn't until everyone was messing around with the 100 that I realized it wasn't quite kosher, but then I stayed out of it completely.

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frapi07
Elite
Langhans_innen wrote on 04.09.2024 at 16:22:
198€ you had and the Verification was too time-consuming for you? Not bad either, so I would have liked to have taken THAT time, especially since it was obviously pretty quick for them

To be honest, I didn't think anything of the 10 code that came in at the beginning and used it with a clear conscience - just like a normal promotion. It wasn't until everyone was messing around with the 100 that I realized it wasn't quite kosher, but then I stayed out of it completely.

Yes, because I had played it on Monday morning and there were already posts that foreshadowed bad things. The thread here was opened on Sunday. It was too time-consuming and uncertain for €200, which is why I wanted to make something more out of it. In hindsight, I'm glad I didn't win more. That would have really annoyed me a little.

The 10 code was also with 40x Wager, so nothing unusual. But the €100 code was certainly not intended for the masses, because such criteria are certainly not the norm for new customers. For me it was the other way around: first I read the €100 code, then the €10 code was also published.


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LittleFu
Amateur
Actually, with current confiscated wins, they would have to pay back the last deposit.
They cannot simply "delete" the money.

Especially not if the amount won exceeds this 110 euro bonus code.

That borders on theft. Do you think otherwise?

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frapi07
Elite
LittleFu wrote on 04.09.2024 at 19:19: Actually, with current confiscated wins, they would have to pay back the last deposit.
They can't just "delete" the money.

Especially not if the amount won exceeds these 110 euro bonus codes.

That borders on theft. Do you think otherwise?


Sure, they can delete it.

For example, if you use a 100% Deposit bonus and violate the terms and conditions and play e.g. €10/spin and win €10,000, then they can cancel your win. Your win (the €10,000) is based on the bonus and what we all claimed was also a bonus.

You have to think of it like this: you have illegally gained an advantage or access to a bonus. This allowed you to make a win. But the basis is still the same: you shouldn't have gotten it. As I have mentioned here several times, Winmaker could have ensured that these codes are not redeemed by new customers.

In my opinion, both parties (player/casino) have messed up. No one is really right.

It was a typical "loop hole". In video games, this would be called an "exploit". Those who were early enough were able to profit from it. Until the operator put an end to it.

That doesn't make it theft, in my opinion.

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LittleFu
Amateur
I mean the people who used the no-deposit but didn't make a win.
But then deposited and made a win.

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SixtyNine69
Rookie

LittleFu wrote on 04.09.2024 at 20:22: I mean the people who used the No-Deposit but didn't make a win.
But then deposited and made a win.

If there is a Bonus abuse with which NO profit was made, but then deposited and made a win, you could still close the account but would actually have to refund at least the depositor. Unfortunately, I don't know what the situation is with the win that you won with the money you deposited.

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frapi07
Elite
SixtyNine69 wrote on 04.09.2024 at 20:36:

If there is a Bonus abuse with which NO profit was made, but then a Deposit was made and a win was made, you could still close the account but would actually have to refund at least the deposit. Unfortunately, I don't know what the situation is with the win you won with the money you deposited.

I see it the same way. The win would still be canceled.

The problem is if they close your account, you used the code but didn't win anything and they don't refund depositors... this is not a licensed place where you can sue.

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MisterL
Expert
yes of course what else

theft and fraudulent misrepresentation and the Verification with a note in the hand "winmaker I think is great"

you should beat up the nincompoops

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Deadspin
Experienced
I think it's really stupid of them to deactivate all the accounts. They're depriving themselves of the opportunity to recoup the losses that the leak (you're welcome, Winmaker✌🏾) has brought them. They employ some real financial professionals 😂

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taylor3733
Rookie
My account is also closed.
But what I haven't quite understood yet, will they still pay out the win?
Because the Live Chat said the payout is still being processed....

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gamble1
Icon

Deadspin wrote on 04.09.2024 at 22:55: I think it's really stupid of them to deactivate all the accounts. By doing so, they deprive themselves of the opportunity to recoup the losses that the leak (you're welcome, Winmaker✌🏾) has brought them. They employ real financial professionals 😂

Well, it's not really stupid because once 100 people have known about a "Bonus Code leak", there's a good chance that these people will be among those in the know again next time

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Deadspin
Experienced

gamble1 wrote on 05.09.2024 at 04:33:

Well, it's not really stupid because once 100 people have known about a "Bonus Code leak" there is a good chance that the next time these people will be among the knowing ones again

Simply restrict the code activation so that only authorized accounts can claim the Bonuses, that's not that difficult, isn't it?

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LittleFu
Amateur
I have complained by email and will now at least get my last Deposit back.

I think the manager just snapped and there was a short-circuit reaction from him,
who then told the administrator to close them all!

Completely stupid of course, instead of stopping the pending payouts.
It's just a new casino and the manager will still be inexperienced.

The few thousand (if any) should not be such a burden on a casino.
It was also good advertising with lots of registrations.
Surely some (many?) will have overdone it and opened 20 fake accounts
accounts...

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frapi07
Elite

Deadspin wrote on 05.09.2024 at 07:49:

Simply restrict the code activation so that only authorized accounts can claim the Bonuses, that's not that difficult, isn't it?

As LittleFu has already mentioned, the casino is quite new (2024). They must have missed that.

LittleFu wrote on 05.09.2024 at 08:13: I complained via email and now at least get my last Deposit back.

I think the manager just snapped and there was a short circuit reaction from him,
who then told the administrator to close them all!

Of course, completely stupid, instead of stopping the pending payouts.
It's just a new casino and the manager will still be inexperienced.

The few thousand (if any) should not be such a burden on a casino.
It was also good advertising with lots of registrations.
Surely some (many?) will have overdone it and opened 20 fake accounts
accounts...

At least that's good news for you. Otherwise it would have been unfair.

The fake accounts would be useless, as you would have had to verify yourself at the latest when paying out. They also see how often an IP has registered. What is possible: some have opened dozens of accounts, claimed the bonus and only played out of boredom.

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