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Online Casinos in general: Win not posted

Topic created on 18th Apr. 2022 | Page: 1 of 1 | Answers: 3 | Views: 1,199
harlekin
Experienced

Win not posted

18th Apr. 2022, at 03:17 pm CEST#1
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Hello,

I played on Friday at woopwin cygnus from elk and got bonus on one euro. I won 69.50 euros in the round and shortly thereafter a balance of just under 260 euros. However, the balance was 2 to 3 spins later again reduced by these 69.50 euros. In the history, the spin is still displayed and I can also see the replay of it when I open the slot again. According to livechat, Woopwin has to forward the whole thing to the responsible department. How long this would take, however, I could not be called. They would get back to me. Has anyone ever had this problem?

Thank you and a happy Easter Monday 🤗

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upola
Legend

Win not posted

18th Apr. 2022, at 03:32 pm CEST#2
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It took me a good 3 weeks.

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Anonym

Win not posted

18th Apr. 2022, at 03:59 pm CEST#3
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I also know some who had this problem. If it is due to the Provider, then it can take up to 8 weeks, with luck only a few working days...

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harlekin
Experienced

Win not posted

18th Apr. 2022, at 04:01 pm CEST#4
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Oh dear then I hope times that it does not take so long. Was with bonus and that is only available for 30 days and then expires 😂

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