Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Wild Pharaoh Casino (Curaçao license) (Page 12)

Topic created on 02nd Jan. 2022 | Page: 12 of 16 | Answers: 155 | Views: 43,399
RamonB85
Rookie
Hello, my payout from 01.04.2022 is today on 14.04.2022 unfortunately still not there. No one responds to emails and the Live Chat supposedly can not help

I am disappointed..

This post has been translated automatically

TWiSTeD
Top Member

RamonB85 wrote on 14.04.2022 at 16:13: Hello, my payout from 01.04.2022 is today on 14.04.2022 unfortunately also still not there. No one responds to emails and the Live Chat supposedly can't help

I am disappointed...

have warned you that runs since december so with those

This post has been translated automatically

Ferdo
Rookie
RamonB85 wrote on 14.04.2022 at 16:13: Hello, my payout from 01.04.2022 is today on 14.04.2022 unfortunately also still not there. No one responds to emails and the Live Chat supposedly can't help

I am disappointed..

Hi Ramon,

did you file a complaint somewhere? At 14 days delay they start to investigate.

This post has been translated automatically

Ferdo
Rookie
Hello to the round.

Have now received my payout of 1000€.

Summary
Deposited 23.4. - 20€ +100€ bonus x 50 Wager = 6000€ Wager
Verification documents sent 24.4
Wager Done 25.4.
Withdrawal 1000€ requested 25.4.
Live chat and emails back and forth
Verified 5.4.
Withdrawal to Proceeded 5.4.
Complaint written to Casino Guru 19.4.
Live Chat contacted 19.4.
Payout received 21.4.

Conclusion
The chat and email communication has always been friendly.
The time until Verification and payout was simply too long and you are always tempted to gamble the money.
Explicitly, that you had to ask several times by chat&Email and you were sometimes only put off is to criticize.

No recommendation:
In my opinion, the casino is unfortunately not recommended, because the withdrawal and verification take too long and are unsafe.

Opinion:
The 1st post by TranceBabe about this casino reads very positively and has also encouraged me to try the casino.
Would it be possible for a warning to be noted above TranceBabe's first post for unsafe withdrawals?
Had the feeling when reading the complaints that very many German players are affected.

LG

This post has been translated automatically

Caro
Expert
Ferdo wrote on 04/21/2022 at 01:53: Hello to all.

Have now received my payout of 1000€.

Summary
Deposited 23.4 - 20€ +100€ bonus x 50 wager = 6000€ wager
Verification documents sent 24.4
Wager Done 25.4.
Withdrawal 1000€ requested 25.4.
Live chat and emails back and forth
Verified 5.4.
Withdrawal to Proceeded 5.4.
Complaint written to Casino Guru 19.4.
Live Chat contacted 19.4.
Payout received 21.4.

Conclusion
The chat and email communication has always been friendly.
The time until Verification and payout was simply too long and you are always tempted to gamble the money.
Explicitly, that you had to ask several times by chat&Email and you were sometimes only put off is to criticize.

No recommendation:
In my opinion, the casino is unfortunately not recommended, because the withdrawal and verification take too long and are unsafe.

Opinion:
The 1st post by TranceBabe about this casino reads very positively and has also encouraged me to try the casino.
Would it be possible for a warning to be noted above TranceBabe's first post for unsafe withdrawals?
Had the feeling when reading the complaints that very many German players are affected.

LG

Hey Ferdo, I added a warning in the opening post.

This post has been translated automatically

Eggers1990
Visitor
Ferdo wrote on 04/21/2022 at 01:53: Hello to all.

Have now received my payout of 1000€.

Summary
Deposited 23.4 - 20€ +100€ bonus x 50 wager = 6000€ wager
Verification documents sent 24.4
Wager Done 25.4.
Withdrawal 1000€ requested 25.4.
Live chat and emails back and forth
Verified 5.4.
Withdrawal to Proceeded 5.4.
Complaint written to Casino Guru 19.4.
Live Chat contacted 19.4.
Payout received 21.4.

Conclusion
The chat and email communication has always been friendly.
The time until Verification and payout was simply too long and you are always tempted to gamble the money.
Explicitly, that you had to ask several times by chat&Email and you were sometimes only put off is to criticize.

No recommendation:
In my opinion, the casino is unfortunately not recommended, because the withdrawal and verification take too long and are unsafe.

Opinion:
The 1st post by TranceBabe about this casino reads very positively and has also encouraged me to try the casino.
Would it be possible for a warning to be noted above TranceBabe's first post for unsafe withdrawals?
Had the feeling when reading the complaints that very many German players are affected.

LG


Hello Ferdo,

I am glad to hear that you have received the money. Unfortunately I have not received mine yet. Complaint at Guru is already a few days online. I would really warn every player explicitly, you need a very long breath as far as the payout is concerned.

I will report when I have received my payout

This post has been translated automatically

Ferdo
Rookie
Caro wrote on 04/21/2022 at 08:42 AM
Hey Ferdo, I have added a warning in the opening post

Thanks a lot Caro Hope the warning helps some users


Hi Eggers, Hi RamonB85

Keep your fingers crossed

My approach:
In my opinion, the nice request in WP Live Chat with combination of Guru complaint helped. Had also left 2 nice requests in the chat window as messages.

When communicating in live chat (Christina and Tamara) I tried to write very politely and formally, but did not get turned away.
e.g. To the answer: "We from live chat are not in charge for payments" I had answered: "I know you are not in charge, but can you help me, to get this to your accounting department?"


Info about the bank transfer:
In my case the money was transferred to the account of Serv2gate Limited. Keep an eye out for it.

LG

This post has been translated automatically

BinGOLDiG
Expert
Ferdo wrote on 04/21/2022 at 01:53: Hello to all.

Have now received my payout of 1000€.

Summary
Deposited 23.4 - 20€ +100€ bonus x 50 wager = 6000€ wager
Verification documents sent 24.4
Wager Done 25.4.
Withdrawal 1000€ requested 25.4.
Live chat and emails back and forth
Verified 5.4.

Are we talking about a Verification time of one year or why does it say 23.04, 25.4 and then 5.4 above?

This post has been translated automatically

Eggers1990
Visitor
Ferdo wrote on 04/21/2022 at 15:24
Thanks a lot Caro Hope the warning helps some users


Hi Eggers, Hi RamonB85

Keep your fingers crossed

My approach:
In my opinion, the nice request in WP Live Chat with combination of Guru complaint helped. Had also left 2 nice requests in the chat window as messages.

When communicating in live chat (Christina and Tamara) I tried to write very politely and formally, but did not get turned away.
e.g. To the answer: "We from live chat are not in charge for payments" I had answered: "I know you are not in charge, but can you help me, to get this to your accounting department?"


Info about the bank transfer:
In my case the money was transferred to the account of Serv2gate Limited. Keep an eye out for it.

LG

I have tried everything, unfortunately without success. In addition, my account is now closed. I do not know, maybe I'm too much on the sack gone with my daily messages.

Anyway, I'm waiting for a statement from WP at Casino Guru. Since a representative had contacted and wanted to request a transfer receipt.

Unfortunately, that hasn't happened yet either. Let's see, they still have 3 days to get back to me. I actually no longer expect the money. The account closure has given me the rest

This post has been translated automatically

Ferdo
Rookie
BingOo666 wrote 04/22/2022 at 10:02 AM
Are we talking about a Verification period of one year or why does it say 4/23, 4/25 and then 4/5 above?

Ahhh thanks for pointing that out
24.3 uploaded. 5.4 verified. 13 days.
My bad

This post has been translated automatically

Hot Topics5th Nov. 2024 at 04:32 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately