Hello, my payout from 01.04.2022 is today on 14.04.2022 unfortunately still not there. No one responds to emails and the Live Chat supposedly can not help
RamonB85 wrote on 14.04.2022 at 16:13: Hello, my payout from 01.04.2022 is today on 14.04.2022 unfortunately also still not there. No one responds to emails and the Live Chat supposedly can't help
I am disappointed...
have warned you that runs since december so with those
RamonB85 wrote on 14.04.2022 at 16:13: Hello, my payout from 01.04.2022 is today on 14.04.2022 unfortunately also still not there. No one responds to emails and the Live Chat supposedly can't help
I am disappointed..
Hi Ramon,
did you file a complaint somewhere? At 14 days delay they start to investigate.
Summary
Deposited 23.4. - 20€ +100€ bonus x 50 Wager = 6000€ Wager
Verification documents sent 24.4
Wager Done 25.4.
Withdrawal 1000€ requested 25.4.
Live chat and emails back and forth
Verified 5.4.
Withdrawal to Proceeded 5.4.
Complaint written to Casino Guru 19.4.
Live Chat contacted 19.4.
Payout received 21.4.
Conclusion
The chat and email communication has always been friendly.
The time until Verification and payout was simply too long and you are always tempted to gamble the money.
Explicitly, that you had to ask several times by chat&Email and you were sometimes only put off is to criticize.
No recommendation:
In my opinion, the casino is unfortunately not recommended, because the withdrawal and verification take too long and are unsafe.
Opinion:
The 1st post by TranceBabe about this casino reads very positively and has also encouraged me to try the casino.
Would it be possible for a warning to be noted above TranceBabe's first post for unsafe withdrawals?
Had the feeling when reading the complaints that very many German players are affected.
Summary
Deposited 23.4 - 20€ +100€ bonus x 50 wager = 6000€ wager
Verification documents sent 24.4
Wager Done 25.4.
Withdrawal 1000€ requested 25.4.
Live chat and emails back and forth
Verified 5.4.
Withdrawal to Proceeded 5.4.
Complaint written to Casino Guru 19.4.
Live Chat contacted 19.4.
Payout received 21.4.
Conclusion
The chat and email communication has always been friendly.
The time until Verification and payout was simply too long and you are always tempted to gamble the money.
Explicitly, that you had to ask several times by chat&Email and you were sometimes only put off is to criticize.
No recommendation:
In my opinion, the casino is unfortunately not recommended, because the withdrawal and verification take too long and are unsafe.
Opinion:
The 1st post by TranceBabe about this casino reads very positively and has also encouraged me to try the casino.
Would it be possible for a warning to be noted above TranceBabe's first post for unsafe withdrawals?
Had the feeling when reading the complaints that very many German players are affected.
Summary
Deposited 23.4 - 20€ +100€ bonus x 50 wager = 6000€ wager
Verification documents sent 24.4
Wager Done 25.4.
Withdrawal 1000€ requested 25.4.
Live chat and emails back and forth
Verified 5.4.
Withdrawal to Proceeded 5.4.
Complaint written to Casino Guru 19.4.
Live Chat contacted 19.4.
Payout received 21.4.
Conclusion
The chat and email communication has always been friendly.
The time until Verification and payout was simply too long and you are always tempted to gamble the money.
Explicitly, that you had to ask several times by chat&Email and you were sometimes only put off is to criticize.
No recommendation:
In my opinion, the casino is unfortunately not recommended, because the withdrawal and verification take too long and are unsafe.
Opinion:
The 1st post by TranceBabe about this casino reads very positively and has also encouraged me to try the casino.
Would it be possible for a warning to be noted above TranceBabe's first post for unsafe withdrawals?
Had the feeling when reading the complaints that very many German players are affected.
LG
Hello Ferdo,
I am glad to hear that you have received the money. Unfortunately I have not received mine yet. Complaint at Guru is already a few days online. I would really warn every player explicitly, you need a very long breath as far as the payout is concerned.
Caro wrote on 04/21/2022 at 08:42 AM
Hey Ferdo, I have added a warning in the opening post
Thanks a lot Caro Hope the warning helps some users
Hi Eggers, Hi RamonB85
Keep your fingers crossed
My approach: In my opinion, the nice request in WP Live Chat with combination of Guru complaint helped. Had also left 2 nice requests in the chat window as messages.
When communicating in live chat (Christina and Tamara) I tried to write very politely and formally, but did not get turned away.
e.g. To the answer: "We from live chat are not in charge for payments" I had answered: "I know you are not in charge, but can you help me, to get this to your accounting department?"
Info about the bank transfer:
In my case the money was transferred to the account of Serv2gate Limited. Keep an eye out for it.
Ferdo wrote on 04/21/2022 at 15:24
Thanks a lot Caro Hope the warning helps some users
Hi Eggers, Hi RamonB85
Keep your fingers crossed
My approach: In my opinion, the nice request in WP Live Chat with combination of Guru complaint helped. Had also left 2 nice requests in the chat window as messages.
When communicating in live chat (Christina and Tamara) I tried to write very politely and formally, but did not get turned away.
e.g. To the answer: "We from live chat are not in charge for payments" I had answered: "I know you are not in charge, but can you help me, to get this to your accounting department?"
Info about the bank transfer:
In my case the money was transferred to the account of Serv2gate Limited. Keep an eye out for it.
LG
I have tried everything, unfortunately without success. In addition, my account is now closed. I do not know, maybe I'm too much on the sack gone with my daily messages.
Anyway, I'm waiting for a statement from WP at Casino Guru. Since a representative had contacted and wanted to request a transfer receipt.
Unfortunately, that hasn't happened yet either. Let's see, they still have 3 days to get back to me. I actually no longer expect the money. The account closure has given me the rest
Wild Pharaoh Casino (Curaçao license)
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I am disappointed..
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Wild Pharaoh Casino (Curaçao license)
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have warned you that runs since december so with those
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Wild Pharaoh Casino (Curaçao license)
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Hi Ramon,
did you file a complaint somewhere? At 14 days delay they start to investigate.
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Wild Pharaoh Casino (Curaçao license)
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Have now received my payout of 1000€.
Summary
Deposited 23.4. - 20€ +100€ bonus x 50 Wager = 6000€ Wager
Verification documents sent 24.4
Wager Done 25.4.
Withdrawal 1000€ requested 25.4.
Live chat and emails back and forth
Verified 5.4.
Withdrawal to Proceeded 5.4.
Complaint written to Casino Guru 19.4.
Live Chat contacted 19.4.
Payout received 21.4.
Conclusion
The chat and email communication has always been friendly.
The time until Verification and payout was simply too long and you are always tempted to gamble the money.
Explicitly, that you had to ask several times by chat&Email and you were sometimes only put off is to criticize.
No recommendation:
In my opinion, the casino is unfortunately not recommended, because the withdrawal and verification take too long and are unsafe.
Opinion:
The 1st post by TranceBabe about this casino reads very positively and has also encouraged me to try the casino.
Would it be possible for a warning to be noted above TranceBabe's first post for unsafe withdrawals?
Had the feeling when reading the complaints that very many German players are affected.
LG
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Wild Pharaoh Casino (Curaçao license)
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Hey Ferdo, I added a warning in the opening post.
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Wild Pharaoh Casino (Curaçao license)
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Hello Ferdo,
I am glad to hear that you have received the money. Unfortunately I have not received mine yet. Complaint at Guru is already a few days online. I would really warn every player explicitly, you need a very long breath as far as the payout is concerned.
I will report when I have received my payout
This post has been translated automatically
Wild Pharaoh Casino (Curaçao license)
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Thanks a lot Caro Hope the warning helps some users
Hi Eggers, Hi RamonB85
Keep your fingers crossed
My approach:
In my opinion, the nice request in WP Live Chat with combination of Guru complaint helped. Had also left 2 nice requests in the chat window as messages.
When communicating in live chat (Christina and Tamara) I tried to write very politely and formally, but did not get turned away.
e.g. To the answer: "We from live chat are not in charge for payments" I had answered: "I know you are not in charge, but can you help me, to get this to your accounting department?"
Info about the bank transfer:
In my case the money was transferred to the account of Serv2gate Limited. Keep an eye out for it.
LG
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Wild Pharaoh Casino (Curaçao license)
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Are we talking about a Verification time of one year or why does it say 23.04, 25.4 and then 5.4 above?
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I have tried everything, unfortunately without success. In addition, my account is now closed. I do not know, maybe I'm too much on the sack gone with my daily messages.
Anyway, I'm waiting for a statement from WP at Casino Guru. Since a representative had contacted and wanted to request a transfer receipt.
Unfortunately, that hasn't happened yet either. Let's see, they still have 3 days to get back to me. I actually no longer expect the money. The account closure has given me the rest
This post has been translated automatically
Wild Pharaoh Casino (Curaçao license)
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Ahhh thanks for pointing that out
24.3 uploaded. 5.4 verified. 13 days.
My bad
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