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Online Casinos in general: What's going on with Platincasino? (Page 2)

Topic created on 21st Dec. 2021 | Page: 2 of 7 | Answers: 60 | Views: 17,527
DrGambling95
Rookie
Marqes wrote on 21/12/2021 at 13:54
Wrote a nice mail too 😀

Is it ok to ask what you wrote?

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Iknowyou
Experienced
Platin was better in the past because they were bought out.

A few tips:

As a VIP for faster payout simply send a nice mail to the VIP support with the request for prioritized payout. With a little luck, the money is there within half an hour.

VIP Support does not answer. Then it is best to reply to emails that have already been answered by support
With me it was so that If I have answered in the week on the mails of Max and Alex, I usually had an answer within 20 minutes

On weekends, however, you hardly have a chance

I have also stopped there. Regardless of the fact that I hardly win anything there since July, the support is in my opinion just under all sow. And the Cashback is simply a huge joke. If I get 40 euros cashback on Mondays, I have to convert the 1 time. If you are lucky, the account balance is over 40 euros. Can you still only pay out 40. If you have bad luck after the conversion of the account balance is 20 or less euros. And then you can only pay out. I do not find at all more contemporary and you have in principle from the cashback garnichts

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evopower140
Expert
Yes that unfortunately does not always work when the good Joyec haste mega bad luck then I have the feeling that you wait extra longer

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TWiSTeD
Top Member
i can only agree with that. it's not uncommon to wait almost an hour in the Live Chat, if you don't get kicked out beforehand and are allowed to rejoin the queue. on the subject of cashback. yesterday, in the live chat, i asked about a technical error that affects all customers, write an email. yesterday, no reply or credit note to date. and i'm only talking about the service/services here. not about wins or losses.

especially since other casinos also offer much better Bonuses such as turnover-free spinners etc or generally times bonuses.

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moralischverwerflich
Expert
Iknowyou wrote on 21.12.2021 at 14:39: The Platin was better in the past is probably because they have been bought up.

A few tips:

As a VIP for faster payout just send a nice mail to the VIP support with the request for prioritized payout. With a little luck, the money is there within half an hour.

VIP Support does not answer. Then it is best to reply to emails that have already been answered by support
With me it was so that If I have answered in the week on the mails of Max and Alex, I usually had an answer within 20 minutes

On weekends, however, you hardly have a chance

I have also stopped there. Regardless of the fact that I hardly win anything there since July, the support is in my opinion just under all sow. And the Cashback is simply a huge joke. If I get 40 euros cashback on Mondays, I have to convert the 1 time. If you are lucky, the account balance is over 40 euros. Can you still only pay out 40. If you have bad luck after the conversion of the account balance is 20 or less euros. And then you can only pay out. I find at all no longer contemporary and you have in principle from the cashback garnichts.

This is not true with the cashback.... The cashback is handled like a normal Deposit, therefore also 1x convert. Completely normal. And after converting (which you have to do yourself with Platin) you can pay out as much as you win with it. Here is an example of me with the best cashback I had there:
I got 350, after successful convert 500 were on the clock, clicked on "convert to real money" and with the 350 real cashback (difference goes Logically flöten) a payout of 4500€ made at the end
As far as the cashback is concerned, Platin No.1. and then it stops but unfortunately also meanwhile, the rest is simply just Mies

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evopower140
Expert
Milo1 wrote on 21.12.2021 at 15:20
This is not true with the cashback.... The Cashback is handled like a normal Deposit, therefore also 1x convert. Completely normal. And after converting (which you have to do yourself with Platin) you can pay out as much as you win with it. Here is an example of me with the best cashback I had there:
I got 350, after successful convert 500 were on the clock, clicked on "convert to real money" and with the 350 real cashback (difference goes Logically flöten) a payout of 4500€ made at the end
As far as the cashback is concerned, Platin is No.1. and then it stops but unfortunately also meanwhile, the rest is just Mies

Yes and that's exactly the garbage if I after 5 euros already had a 500 X hit is this way

Since I can only convert exactly the amount at N1 for example, it does not matter there get a 250 euro cashback and after the Wagger I had directly 2800 on the clock nix convert or anything I could pay out directly so what is probably better good at N1 is Wagger 3 but then I prefer to have the

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peterm
Rookie
Who still plays in the store is really to blame!!!! I was there from the beginning in 2013 and the last few years consistently platinum status in August I have my account permanently closed.....I can fool myself 😠😡

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Marqes
Expert
DrGambling95 wrote on 12/21/2021 at 2:07 pm
Is it ok to ask what you wrote?

Sure.

But was under rage and written fast so don't pay attention to spelling.


Hello Platin Team,

I would like to make a complaint.
Always my Cashback is booked wrong..just now I got 18 Euro..but I never deposited only 180 Euro last week and lost.
I understood the rules, 10% of the Deposit if you lose.
But that doesn't add up!

And I am not the only one, see Gamblejoe forum.

I once praised you so much.

Exactly the thing where I asked the other day for nem bonus and what was there ? Nen tenner.. lol ...is that bad.

Ridiculous considering how much I deposit with you.

I'm not one to ask for a bonus very often..in the last six months I've asked very little.

And that as a Platin status player. This rank is actually worth nothing and you know it.

Greetings

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moralischverwerflich
Expert
Marqes wrote on 12/21/2021 at 4:48 pm
Yeah right.

But was under rage and written fast so don't pay attention to spelling.


Hello Platin Team,

I would like to make a complaint.
Always my Cashback is booked wrong..just now I got 18 Euro..but I never deposited only 180 Euro last week and lost.
I understood the rules, 10% of the Deposit if you lose.
But that doesn't add up!

And I am not the only one, see Gamblejoe forum.

I once praised you so much.

Exactly the thing where I asked the other day for nem bonus and what was there ? Nen tenner.. lol ...is that bad.

Ridiculous considering how much I deposit with you.

I'm not one to ask for a bonus very often..in the last six months I've asked very little.

And that as a Platin status player. This rank is actually worth nothing and you know it.

Greetings

About the cashback you can still say that the tax is not included in the calculation... which is totally stupid, especially how the calculate that, because the bottom line in the cashback then more than 5.3% are

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Anonym
dersawen wrote on 21.12.2021 at 15:13: I can only agree. not infrequently, you wait in the Live Chat almost an hour beaten, if you do not fly out before and may rejoin the queue. on the subject of cashback. yesterday in the live chat but times nachgehakt, technical error, affects all customers, write email. made yesterday, until today no answer or credit. and I'm talking here only about the service / services. not of wins or losses.

especially since other casinos also offer much better Bonuses like turnover-free spinners etc or bonuses in general

well I think times, the are fat eaten, there need the no charity more, so then think the casinos, the decades with fat business the pockets are overflowing, for us, a hundred euros are a lot of money, for the rich, a hundred euros are a cent.the have reorganized, and it is not necessary to chase after customers.for such casinos, only the depreciation, otherwise counts there nothing more.

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