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Online Casinos in general: What obligations should an online casino have?

Topic created on 07th Feb. 2019 | Page: 1 of 2 | Answers: 18 | Views: 3,446
Anonym

What obligations should an online casino have?

7th Feb. 2019, at 10:16 pm CET#1
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Liked this post: Avatar von TMA28 TMA28
I found the disbursement thread so interesting in general, but would like to see it broadened a bit.

In my opinion, the Online Casinos have too many freedoms and the players too few rights.

What practices should be banned/changed?
What goes absolutely not at all.


Payout requirements?
Bonus regulations?

To give two examples.

1. Withdrawals should no longer be reversible by the player.

2. Make bonus conditions more transparent or change them.

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9****f

What obligations should an online casino have?

7th Feb. 2019, at 10:43 pm CET#2
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- verify directly during registration, which is then also valid, and not something must be submitted later during the payout
- too high bet or "forbidden " games, purchase of free spins, gambeln etc. with bonus not allow, technically no problem
- nonsensical e.g. max 5x or 2x, or whatever when paying out the Deposit amount when claiming bonus
- payout max 24h
- blocking the payout
- lifelong blocking without reversal, to take Player protection into account

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Anonym

What obligations should an online casino have?

8th Feb. 2019, at 07:19 am CET#3
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in any case, an immediately visible button for blocking.not that I first have to turn half the store upside down or deal with the support.

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Anonym

What obligations should an online casino have?

8th Feb. 2019, at 10:56 am CET#4
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9c-3f wrote on 02/07/2019 at 22:43
- verify directly when registering, which is then also valid, and not something has to be submitted later when paying out

- too high bet or "forbidden " games, purchase of free spins, gambeln etc. at bonus not allow, technically no problem

- nonsensical e.g. max 5x or 2x, or whatever when paying out the Deposit amount when claiming bonus

- payout maximum 24h

- blocking the payout

- lifetime blocking without reversal to take Player protection into account

1. I agree. Immediate Verification will probably not be possible, but maybe you should just not allow gambling until then. So don't accept any deposits until the account is really verified.

2. In any case! There are already some casinos that offer something like this.

3. This is extremely dubious and in my opinion even represents a fraud on the part of the casino.

4. At least do not allow a withdrawal of the money for the player.

5.What do you mean by blocking the withdrawal?

6. For example, I can no longer register in 2 casinos, including Videoslots, because I once locked myself out of Dunder forever. They belong to a group I think and do not allow me to register or unlock until today. Something I find super consistent and good!

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Anonym

What obligations should an online casino have?

8th Feb. 2019, at 10:56 am CET#5
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OpaOma wrote on 08.02.2019 at 07:19: in any case an immediately visible button to lock.not that I first have to turn half the store or deal with the support.

I have experienced even casinos that have offered no blocking at all. I found that even more awesome!

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9****f

What obligations should an online casino have?

8th Feb. 2019, at 11:01 am CET#6
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5.What do you mean by blocking the payout?

After you have withdrawn money from your casino account for payout, it is no longer possible to transfer it back to your
Casino account is no longer possible. The withdrawal is "blocked", so it is paid out.
Falls for me under player protection. No gambling of the money already given in Auzahlunges more possible.

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Anonym

What obligations should an online casino have?

8th Feb. 2019, at 11:07 am CET#7
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9c-3f wrote on 02/08/2019 11:01 AM
5.What do you mean by blocking the payout?

After you have withdrawn money from the casino account for payoutg, transferring back to the
Casino account is no longer possible. The withdrawal is "blocked", so it is paid out.
Falls for me under player protection. No gambling of the money already given in Auzahlunges more possible.

That's right. I had also mentioned under point four. So I think most of the money they have won still gambled away.

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Anonym

What obligations should an online casino have?

8th Feb. 2019, at 01:02 pm CET#8
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Liked this post: Anonym
Even though most of it has already been mentioned:

Financial targets

- Deposit only possible after verification
- Own money must be wagered maximum 1x (you will be amazed what kind of sites there are that require 5x)
- Preset limit of 200 € / month (at registration)
- Withdrawals should be lockable (under settings you should be able to choose between "automatic" and "manual")
- Payouts should be confirmed within 8 hours on working days, otherwise within 24 hours
- Payout limit for progressive jackpots must have an exception (most reputable ones do)
- Payout limit per day must be at least the amount of deposits per day allowed for one player

Guidelines for advertising and bonuses

- Bonuses with deposit: must not have a maximum withdrawal amount
- Bonuses without deposit: may not set the maximum payout amount below 100 €
- Promotional calls of any kind are prohibited
- Clarity: the most important conditions and details must be immediately apparent
- The turnover requirements of deposit free spins must not exceed 15x
- The turnover requirements of free spins must not exceed 30x
- Balances under €1.00 or after fulfilling bonus conditions must be automatically converted to real money

Player protection

- Players must be able to impose limits on themselves at any time and immediately (without help from support!)
- Each player will receive an email (cancelable) once per quarter with the number and amount of deposits and withdrawals plus the playing time
- A player can deposit a maximum of 3 times per day and a maximum of 12 times per month and at least 15 minutes must pass between two deposits
- Verification and account limits can now be stored globally valid with a central account at the licensor (= verify only once per license)
- Players have to pause regularly while playing (after 2 hours they have to pause for 15 minutes, after 4 hours for 30 minutes).
- If a player decides to block the account for life, it can only be undone after 5 years at the earliest

- Violations of rules shall be prevented as far as reasonable on the technical side, including in particular when:
-> A player should not exceed a maximum stake
-> A player should not play certain games
-> The stake could lead to the rules being broken (= gamble feature, falling below x € in bonus hunts)


Supervisor

- A supervisory authority must respond to reports from players within two weeks
- A supervisory authority must carry out regular checks and impose penalties for failure to comply with the rules
- If a supervisory authority does not fulfill its duties, the licenses issued lose their validity
- A public list of casinos that have a high number of negative (verified) player reports must be issued by the supervisory authority annually

[...]

I could go on now, but most of the rest is almost already in the MGA papers

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Anonym

What obligations should an online casino have?

8th Feb. 2019, at 01:13 pm CET#9
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A player can Deposit a maximum of 3 times per day and a maximum of 12 times per month and there must be at least 15 minutes between two deposits


I find this suggestion of yours very interesting. It would really make you think about how much you deposit beforehand, since the deposit is limited. This change would also prevent someone from constantly chasing their losses and depositing again and again.


That brings up another suggestion in passing. The limits that one sets should apply to all casinos if necessary. So central limit setting What but is hardly feasible I think

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Anonym

What obligations should an online casino have?

8th Feb. 2019, at 01:25 pm CET#10
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Fast payout
Good support
Many Deposit options
Clear page

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