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Online Casinos in general: What do you understand by player protection

Topic created on 16th Oct. 2020 | Page: 1 of 2 | Answers: 17 | Views: 3,991
Niroht
Experienced


"Player protection" is quite fashionable at the moment, 5 seconds rule, max 1€Spin, removal of autoplay, all very very important for our protection.
And I also find it sensational that a statistic is now displayed after logging in. I feel so really secured.

What I find but quite good is the new 24h self-exclusion.so a small cooling phase after a nice win does not hurt. Only disturbs me at one or the other casino the placement on the screen. Either something is covered or too close to the table bar of the browser, etc.

I just tried it yesterday at LeoVegas, after I came with 60 euros Deposit and a little luck on over 500 euros, so to be exact 501 I requested the withdrawal and swiped right and was logged out directly.

However, I wonder why, for example, in the establishment of uniform criteria for the process of Auszahlungevorgänge not so much energy and creativity is spent to protect the players.
Sensible suggestions would be, for example,
Once a payout has been requested, it cannot be reversed and executed.
Or uniform possibilities to block payouts in general.
Then binding timelines of e.g. payout process, review and Verification or whatever must be successfully performed/completed after a maximum of 48h.
The implementation of verification and "source of wealth" will be subject to standards, i.e. uniform specifications of the required documents and only as many of them as really necessary. What is a selfie in the headstand with ID card in the mouth actually needed for? Obviously to stall for time, so payout and verification are to be carried out independently of each other, as they are two different processes.


These were just a few examples and there will be many more. But this is what I would understand by Player protection measures.


What would be important points for you, which improvements and measures for player protection???

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Anonym
The 1000 euro limit monthly rule I find good, could be in my opinion also only 500.

5 seconds rule per spin does not matter, whether 3 or 5.

Highest bet 1 euro I think sucks! Should go at least to 5 euros or 10 per spin.

Autostart abolition no problem, you can bypass 😃👍

What I find, however, there should be a panic button when you click on it, you should be locked for at least 6 months in all Online Casinos there are

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crystal_machmeth
Experienced
player protection is for me after each Deposit a payout in the amount of 10x the deposit amount at least

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Niroht
Experienced
Right 1000 limit is fine. At least for me or probably for the majority
But there are certainly players who could spend much more, but they are limited. Like all of us, namely in the free choice to spend our money as we want.
The same applies to the amount of the stakes
Why only in Online Casinos?
Oh so what exactly are they called? Because the term "casino" may be used for the protection yes also no longer??? 🤔🙄🤦♂️
Or consistently in all areas included casinos and gambling houses, etc

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Niroht
Experienced
crystal_machmeth wrote on 16.10.2020 at 23:21: player protection is for me after each Deposit a payout in the amount of 10x the deposit amount at least

👍Good suggestion, but why so modest? Better in the amount of 30x of the deposit amount. 😊

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crystal_machmeth
Experienced

Thorin2017 wrote on 10/16/2020 at 23:35
👍Good suggestion, but why so modest? Better in the amount of 30x the Deposit amount. 😊

yes you are right

the casinos should please give up something of their wealth

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Begbie
Elite
Thorin2017 wrote on 10/16/2020 at 23:09: What is a selfie in the headstand with ID card in the mouth actually needed for?

The selfie with ID card can already be understood.
In times when Photoshop is easy to use, forging documents is child's play.
And don't think that people don't try to do this.
Gambling addicts are extremely creative, plus the classic scammers.
Have you ever verified yourself via WebID? That is, via webcam to a human verifier? They have a whole catalog of requirements to make sure the ID is not fake.
Even proof of income can be traced, that they are queried. Keyword money laundering. However, you are right in that there are some casinos that require this method even with ridiculous amounts of winnings to delay the payout, in the hope that the player gambles it away again. The same goes for not providing a cancellation block. Casinos that use these questionable methods should simply be avoided completely. There are a handful of absolutely reputable casinos. It's enough to play there.

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Anonym
I understand Player protection to mean that a casino adheres to its own guidelines for player protection. Be it that you can set a limit, which is also implemented or that you can log out of the casino for a certain time with a click on a button. Without great discussions with any chat or by mail still have to explain why why why
Player protection is guaranteed with a functioning software that does not crash in rows. Should it happen that then the customer service/technical service is immediately informed about this crash.
Verifications are processed within a period of time (max. 24 hours) and payouts are not delayed any longer
Payment service providers are checked to ensure that they are allowed to provide their services and that a smooth Deposit process is guaranteed

More not!!!

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Z****3
Player protection is:

Register, then verify, then play.
Reason: almost 99% of Online Casinos use stalling tactics after a win, blocking/preventing payouts so that you keep playing, cancel payouts....

Payout periods of 86 hours, quasi 4 days. If you press payout have the 1 business day time to process the then according to EU law 3 business days time for a normal bank transfer. Maximum. Proven violation license gone.

Proof of RTP and odds, public.

Ban on free incentives. No free demos, freespins, side promotions, etc. (just like in game arcades as well).

Indication of whether customer service/chat is employed in-house or purchased via a subcontractor (with a subcontractor, you only have idiots who babble 0815 and arrange the so-called "forwarding")

Naming of the clear names at the customer service.they also see your clear name. The time of the full dorks there at normal pay nen sunny day on the beach or in the bars enjoy and in the chat German verarschen must be immediately over.

Explanation of the legal handling. You know where and to whom you can turn in case of discrepancies and who is liable in a legal case

Obligatory disclosure of advertising business relations. For example, here at Gammeljoe casinos are advertised with over 90% feedback. Should there be an advertising contract. Disclose the name of the forum operator (lives on Malta vogelfrei, is the German justice anyway a thorn in the eye because of advertised outflow of money from the country)

This is what Player protection looks like to me

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gamble1
Icon
I find the simple panic button good and useful there is nothing to complain about

The 1000 € limit I find only ok if it is regulated eg. 1000 € for everyone possible everything above must be documented that it does not ruin one so that everyone can just play according to his possibilities and for all those who do not want to submit documents would have to be just 1,000 € enough

That would be for me a protection

For me, however, is definitely not a protection if by betting restrictions any possibility of larger profits is taken I mean Hello they write us before we may play 1000 € in the month then it should be completely uninteresting whether you gamble away these 1000 € on 1 € 2 € or 100 € especially since you also do not reach the limit if you pay out wins but only if you have a pure loss of 1000 € in the month

The same if I 1000 € in the month may play I can gamble away with headstand autostart or with my feet that makes me therefore also not addicted than the fact that I give away 1000 € in the month

Germany seems to be with their obviously nonsensical regulations slowly so brazen that they do not even try to disguise that these planned things are not for Player protection there (examples are above) but simply to cash and the chance of huge wins to prevent

It has already worked well with Tr.5 there have also only the fewest noticed (fortunately I am one of the lucky ones) that everything is not the protection but only the even more brazen rip-off serves without chances of wins and because no one has itched they try exactly the same online

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