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Online Casinos in general: Westcasino Cashout Duration - Does anyone have experience? (Page 3)

Topic created on 19th May. 2020 | Page: 3 of 3 | Answers: 26 | Views: 12,741
TranceBabe
Expert
Sorry for the double post, but I can't edit my previous post.

I have now sent another mail to the financial department of the casino

The answer to this, finally knocks the bottom out of the barrel

I think I have never read a more stupid excuse. 🙄

TranceBabe

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upola
Legend
You can do that, they will let you know at short notice who you need to contact.... In my case it was Ibas.

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TranceBabe
Expert
Amount was finally paid.

@Caro, thanks again for your help.

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Falke
Expert
TranceBabe wrote on 02/06/2021 at 08:35: Amount was finally paid.

@Caro, thanks again for your help.

Very good. Congratulations.

I've been there. You're on pins and needles every day, especially if it's a casino you haven't had any experience with and you don't know for sure if the money will come

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Dastierhd
Rookie
Na super then it's me before Easter but nothing 😂 well let's see.

On request came with me not even an answer.


2000€ requested wärt since last week on it or Friday the letztens documents sent and according to support, the finance team also works on weekends shortly......


Well if I have the payout I will not play there anymore.

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Dastierhd
Rookie
Short update .after I ranted badly on Trustpilot ( this morning) the account was verified and money sent was even on my account 10min ago.

LG

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Dani-0202
Hello all,

I now have the problem with West Casino. They are totally lining up when verifying. Shan my documents I have submitted to other casinos also classified. Does not fit them
The answer was

Thank you for playing at West Casino!

Please note that we require an official bank statement with details of transactions made on the casino account on August 1 and August 2, 2021.

Please note the following:

- The account statement must be in PDF format (or other format downloaded from your online banking profile).
- The account statement must show transactions as debited from your account balance (no suspended transactions)
- The account statement must show the account holder's complete information


I have blacked out the account statement because they do not concern my other transactions.

What can I do if they continue to refuse?

Greetings
Dani

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