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Online Casinos in general: Westcasino Cashout Duration - Does anyone have experience? (Page 2)

Topic created on 19th May. 2020 | Page: 2 of 3 | Answers: 26 | Views: 12,942
Falke
Expert
TranceBabe wrote on 01/31/2021 at 13:07: Waiting for 3 days for my Verification and payout!

I am actually very happy with the casino. The Live Chat has always helped me quickly so far and nice are the supporters as well, which is not the case everywhere. Until recently, I have never won anything there. But now I finally got lucky and won a higher amount 3 days ago.
This I have then also applied directly for payment

Half an hour after I requested the payout, I received an email asking me to verify my account. All requested documents (which I have already successfully used in other casinos), I immediately sent. Now I wait and wait and wait....

It has not been confirmed since then that my account is verified, nor has the withdrawal been processed in any way, it still says "approval pending". I have never waited so long in any other casino for a verification to be processed and certainly not for a withdrawal via Trustly. As long as you Deposit, they always respond quickly. But if it is a withdrawal, then the whole thing drags. 😡


Yes, is unfortunately normal for many casinos.

Tip: If you have received your money there, do not play there anymore, but only in casinos where 100% everything runs well and you always reliably get your money. And the problem is solved.

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TranceBabe
Expert
Falcon wrote on 01.02.2021 at 04:34
Yes, is normal with many casinos unfortunately.

Tip: If you have received your money there, do not play there anymore, but only in casinos where 100% everything runs well and you always reliably get your money. And already the problem is solved.

Meanwhile, six days have passed and the money has still not been transferred. Slowly I'm getting really p**sed off. I will definitely never play there again. I'm going to find out who I have to contact so that I can finally get my win paid out.

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upola
Legend
When I had problems with Pokerstars I had to turn to ibas.
I had the money from West Casino in my Neteller account the next day.

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Shirley1989
Rookie
I had to wait 8 days for my fat win after Verification but it came. Only patience

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Cole666
Top Member
With me it has also always taken about. But money always arrived

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TranceBabe
Expert
Shirley1989 wrote on 02/03/2021 at 10:59 am: I had to wait 8 days for my fat win after Verification but it came. Just patience

Okay that gives me a little hope. 🤭 Whereby 8 days are really a cheek, if I consider that in other casinos withdrawals are done on the same day. I've sent them this morning again a mail, the response is the hammer. 😂

TranceBabe

Assuming with them, 500 people have requested a payout before me, then I am person 501 whose money is being paid out. Or how do I see that? In any case, one thing is as certain as the amen in the church. That's where I played the last time. Once the amount has been paid out, this casino will not see me again, unless they work on their payout morale. 🙄

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garfield68
Elite
westcasino usually pays out, but you have to wait a really long time there. they need about 7-10 days. so around the turn it was at least with me once. since then I avoid the store, which is really too long for me

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TranceBabe
Expert
garfield68 wrote on 03.02.2021 at 17:16: westcasino usually pays out, only you have to wait there really long. they need about 7-10 days. so around the turn it was at least with me once. since then I avoid the store, which is really too long for me.

Good to know. Today is day 7 for me, without anything having happened there. I have never had to wait so long for a payout. actually, I like the casino. But under the conditions, I will probably no longer play there, as already mentioned.

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Cole666
Top Member
Play there actually also very happy. What p**ses me off is the minimum payout of 100 euros

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TranceBabe
Expert
In the meantime it is Friday. Payment = missing. 😡

Honestly, that is ridiculous. Even if everyone here writes that the money comes.

If the payment is not processed today, then I'm waiting on Monday already 11 days !!!!

The casino needs to urgently revise its FAQ

🤢🤢🤢🤢 🤢🤢🤢🤢 🤢🤢🤢🤢 🤢

TranceBabe

Question:
Will it do any good if I file a complaint here https://www.mga.org.mt/support/online-gaming-support/? Since the casino is contacting me in k a way, I'm honestly no longer willing to just let the whole thing go and wait endlessly. Other casinos get it done in a day and the casino manager who is registered here is also never present or available.

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