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Online Casinos in general: Westcasino Cashout Duration - Does anyone have experience?

Topic created on 19th May. 2020 | Page: 1 of 3 | Answers: 26 | Views: 12,944
willnR
Visitor

Westcasino Cashout Duration - Does anyone have experience?

19th May. 2020, at 02:37 am CEST#1
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Hello,

I deposited €25 at WestCasino and claimed a 300% bonus.
It went really well, so after converting the Bonus money I was able to withdraw 2000€.

So on 10.05.2020 I ordered the withdrawal.
1 hour later I got an email in which I was asked to verify me... This I did immediately and also asked in the chat immediately whether everything worked with the verification. The employee said that everything worked great.

The payout then came on 13.05.2020 again on my casino account with the reason that I could only pay out 1925 €, because the bonus money was still deducted.
(Since I already thought to myself "Why do not you just deduct the 75 € and transfer me 1925 €... " Probably tactics, in the hope I still play everything....

I have then immediately requested a new payment of 1925€, this is still outstanding today.

From the Live Chat I get every time the same copy paste text " The finance team is working very hard to ensure that the withdrawal is processed as soon as possible."

Has anyone here perhaps already had experience with Westcasino and can tell me how long the processing of withdrawals takes there?

lg willnR

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Begbie
Elite

Westcasino Cashout Duration - Does anyone have experience?

19th May. 2020, at 09:20 am CEST#2
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May take a while, but comes.
3-5 days via Trustly.

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Taybone
Amateur

Westcasino Cashout Duration - Does anyone have experience?

19th May. 2020, at 10:13 am CEST#3
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Stay away from such casinos. After withdrawal. Other casinos that works much faster

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willnR
Visitor

Westcasino Cashout Duration - Does anyone have experience?

19th May. 2020, at 11:58 am CEST#4
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Liked this post: Avatar von garfield68 garfield68, Avatar von Sarkasto Sarkasto
Small update...

After I opened the post here and submitted a review on Trustpilot, the money was transferred via Trustly

Money was received at 10am.

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Trefilov13

Westcasino Cashout Duration - Does anyone have experience?

15th Aug. 2020, at 04:44 pm CEST#5
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It's a bit older, but I came across this post because I applied for a payout tonight, uploaded the documents this morning and just got a confirmation that the documents were accepted. I hope that now goes quickly

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Trefilov13

Westcasino Cashout Duration - Does anyone have experience?

18th Aug. 2020, at 01:04 am CEST#6
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The money was on it today. If it were not the weekend, the money would have been there in one day

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Bina321

Westcasino Cashout Duration - Does anyone have experience?

2nd Oct. 2020, at 07:35 am CEST#7
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I also had a good win in the night from Wednesday to Thursday. The night still loaded documents and yesterday morning from the financial department got a mail that I was verified. I am curious when I now get paid out.

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Klempo77
Expert

Westcasino Cashout Duration - Does anyone have experience?

2nd Oct. 2020, at 07:59 am CEST#8
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Bina321 wrote on 02/10/2020 at 07:35: I also had a good win in the night from Wednesday to Thursday. The night still loaded documents and yesterday morning from the financial department got a mail that I was verified. I am curious when I will get it paid out now....

I had it within 3 business days on my credit card account

Is normal for credit card payout

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Ufuk7777

Westcasino Cashout Duration - Does anyone have experience?

13th Oct. 2020, at 12:06 pm CEST#9
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Hello all. I must also unfortunately say that I have made with the WestCasino no good experience, although I won but until today no payout received in Live Chat I am always told the same have tried it via MuchBetter and also via Paysafecard account again and again it is posted back. Now via bank account also still no payout and already again 3 days rum

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TranceBabe
Expert

Westcasino Cashout Duration - Does anyone have experience?

31st Jan. 2021, at 01:07 pm CET#10
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Waiting for 3 days for my Verification and payout!

I am actually very satisfied with the casino. The Live Chat has always helped me quickly so far and nice are the supporters as well, which is not the case everywhere. Until recently, I have never won anything there. But now I finally got lucky and won a higher amount 3 days ago.
This I have then also applied directly for payment

Half an hour after I requested the payout, I received an email asking me to verify my account. All requested documents (which I have already successfully used in other casinos), I immediately sent. Now I wait and wait and wait....

It has not been confirmed since then that my account is verified, nor has the withdrawal been processed in any way, it still says "approval pending". I have never waited so long in any other casino for a verification to be processed and certainly not for a withdrawal via Trustly. As long as you Deposit, they always respond quickly. But if it is a withdrawal, then the whole thing drags. 😡

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