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Online Casinos in general: Wirwetten account suspended without reason

Topic created on 31st May. 2022 | Page: 1 of 2 | Answers: 16 | Views: 2,473
KerstinHen
Experienced
As the headline already says, would be blocked just like that without email without anything. Has anyone had that before or is Germany no longer allowed as of today? Strange

Edit by Caro: Headline adjusted

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Anonym
Where did you get banned from? "WeBetting"?

Their website I can not even reach without login. I have also never heard of the license Alderney ^^

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Caro
Expert
I just asked myself the same question. Maybe the user means Wirwetten?

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KerstinHen
Experienced
Caro wrote on 31.05.2022 at 13:39: I just asked myself the same question. Maybe the user means wirwetten?

Yes of course I mean wirwetten. stupid schreibdingsdums on the phone, sorry.

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KerstinHen
Experienced
Royal777 wrote on 05/31/2022 at 1:34 pm: Where did you get banned? "WeBet?"

I can't even reach their website without logging in. I have never heard of the license Alderney either^^

Could play at wirwetten until this morning about 7 o'clock still and pay out

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Caro
Expert
KerstinHen wrote on 31.05.2022 at 14:07
Was able to play and cash out at wirwetten until about 7am this morning

Have you ever asked in chat/per email why your account was locked?

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KerstinHen
Experienced
Caro wrote on 05/31/2022 at 2:09 pm
Have you ever asked in chat/by email why your account was locked?

I can't reach the Live Chat via the page, because no matter if mobile or PC I'm always redirected to the login page. So otherwise I came to the main page and then I had to login. This is no longer. Have me of my registration email raus searched and to the sender info@wirwetten ne mail with request sent but only about 20 minutes ago. Wait now first until tomorrow whether an answer comes

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KerstinHen
Experienced
Oh do you know vllt, if my account remains locked, because of whatever, my remaining credit is entitled to me. Do they still pay out then? Maybe I've won the last two weeks too much but all together it was not even 1000€ that I have paid out.

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Caro
Expert
Hmm I would wait for the answer by mail...have you ever looked in the spam folder? The casino can not just close your account for no reason.

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KerstinHen
Experienced
Caro wrote on 31.05.2022 at 14:27: Hmm I would wait for the answer by mail...have you ever looked in the spam folder? The casino can not just close your account for no reason.

I have not yet looked. Do I tonight when I'm home times in peace. Thank you first

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