Online Casinos in general: Warning of amunra
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Warning of amunra
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I like to play at the N1 Casino group, but some of the casinos in this group have dropped a lot.
However, what I have now experienced at AmunRa simply exceeds in audacity everything that has happened to me so far in relation to OCs.
2 days ago I thought I would try out a new OC and so far the N1 group was reliable so I wanted to use the 100% bonus and luckily I deposited "only" 20 euros. Process was also completed but I was redirected at Amunra on a page with the error 404 bla bla.
OK... According to the transaction history at AmunRa the Deposit was "rejected". A quick look at my online banking shows that the 20 euros were transferred to the N1 Interactive Ltd.
Well can happen is certainly quickly clarified... FALSE...
For 2 days I write with this incompetent chat that tells me every time again I should wait it was forwarded to the financial department and the next morning I will get an answer.
Of course only talk... nothing... The chat only refers me to the fact that is processed in the financial department.
What exactly? You have collected money from me of which I have sent you screenshots and everything that goes with it I am now waiting over 48 hours for you to book my money what do you want to check there? Meanwhile, my requests are also ignored and I am kicked out of the chats without comment.
And now think about how this store will react if you should request a payout...!!!!
Completely unserious therefore ABSTAND HALTEN.
Unless you want to burn your money with these scammers like me
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Warning of amunra
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harlekin, T****s
Of course, you should not be kicked out of the chat, but it is understandable when I look at your writing.
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Warning of amunra
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But to directly issue a warning for the casino I personally find a bit exaggerated.
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Warning of amunra
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My "scribble"?
I don't know how you are connected to this casino but I would say that I have neither behaved badly nor that it was my fault that I was kicked out of this incompetent chat several times.
But hey keep doing your lobby work for this scam casino
I just wanted to warn others before they make the same mistake as me
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Warning of amunra
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Hey Tobias,
The warning does not result from the fact that they made a mistake. The warning refers to the behavior of the casino and the way in which it is dealt with what I can prove everything with the courses also gladly. Whether it's about that one is thrown out of the chat (and no I was neither abusive nor aggressive on the road;) ) or whether it's about that one is told the next morning you get an answer and it comes nothing at all but Hey slowly I get the feeling that here so some lobbying for certain casinos operate
Well I just hope that I can save some the mistake
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Warning of amunra
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So I was also already once from the chat "thrown" evtl had the support staff just much around the ears. Try it again tomorrow.
I do not think that this casino will cheat you out of 20 euros
One thing is for sure, no one is lobbying for any casinos, we are all in the same boat and try to help each other.
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Warning of amunra
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I do not lobby for casinos, but I really want to help only the fewest. Very many of the concerns in this forum condemn the casinos wrongly. The contribution of the TE is a good example of this. Zero understanding of any technical problems. No patience and first yell big FRAUD. These are my favorite.
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Warning of amunra
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I say so 1 time... Can happen but I was thrown out of the chat 5 times and definitely without reason.
These 20 euros are not the problem it's more about the fact that I had planned to Deposit more and then fortunately decided to try it but first with 20.
But what I want to draw attention to are not even these 20 euros... It's more about how a casino behaves in such a situation so... How do they behave when a payout? If this is then even a little higher?
And I want to warn...mistakes happen but it depends on how the support deals with you and there is my clear opinion regarding this casino that the support is unfriendly and incompetent
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Warning of amunra
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I'm not looking for stress here and I also respect your opinion, but I can not let it stand like that.
I have for everything and everyone understanding... And also technical problems can occur clearly.
BUT then it depends on the support and I have just written something.
I think it's not really fair of you that my warning is dismissed directly with the words: "... if I look at your scribblings so".
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Warning of amunra
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Love each other.
I know that technical problems with a Provider can be a real pain
The 404 page after the Deposit already indicates the error that the page was no longer accessible after the deposit.
And the support at most providers basically bad.
From your post is already ne certain aggressiveness and for 2 days waiting time and 20 EUR I find this also a little too hard.
We do not know what you wrote to the chatter. If the just 1. has no idea and you write to him then agressive he has just 2. no more Bock and locks you.
In such cases, I think, even if it is annoying, you should give the provider several days to clarify the process.
And in the meantime you can look for another casino.
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