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Online Casinos in general: Warning about Westcasino.com

Topic created on 09th Apr. 2022 | Page: 1 of 1 | Answers: 8 | Views: 2,120
Mister777
I wanted to share with you my experience with Westcasino.com. I have registered there all beautiful great design. 60 euros eingazahlt just under 590 euros won and in the end 400 euros brought in payout.

Now Verification is only via email contact so you have to write to the finance team that responds earliest after 3 days rather 5 days. Everything sent by email. Came sometime after 3 days that a proof of payment via Sofort is missing. I account statement PDF dene sent rejected. Now again everything sent and dene made clear I have nothing else what do you want the what is your problem? I have played on 01.04.22 it was debited according to my bank statement on 04.04.22. Maybe that's the problem...
Why can not they just say we have no bock you pay out? I will not pay in a cent more. I've already written off my 400 euros anyway.

I am registered in 10 casinos but no casino has ever made me so aggressive in the verification and live support...

Greetings Mister777

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Falko
Icon
Mister777 wrote on 09.04.2022 at 18:03: I wanted to tell you my experience with Westcasino.com. I signed up there everything nice great design. 60 Euro eingazahlt just under 590 Euro won and in the end 400 Euro brought in payout.

Now Verification is only via email contact so you have to write to the finance team that responds earliest after 3 days rather 5 days. Everything sent by email. Came sometime after 3 days that a proof of payment via Sofort is missing. I account statement PDF dene sent rejected. Now again everything sent and dene made clear I have nothing else what do you want the what is your problem? I have played on 01.04.22 it was debited according to my bank statement on 04.04.22. Maybe that's the problem...
Why can not they just say we have no bock you pay out? I will not pay in a cent more. I've already written off my 400 euros anyway.

I am registered in 10 casinos but no casino has ever made me so aggressive in the verification and live support...

Greetings Mister777


If you have a problem at WestCasino, scroll down to the bottom here and then you will find the profiles of all Gamblejoe employees. There you click on Caro, write her your problem and then she hooks up with the casino. If the casinos are advertised here, then it is possible to contact these casinos.

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Mister777
Falko wrote on 09.04.2022 at 20:03
If you have a problem at WestCasino, scroll down to the bottom here and then you will find the profiles of all Gamblejoe employees. There click on Caro, write her your problem and then she hooks up with the casino. If the casinos are advertised here, then it is possible to contact these casinos.

Ok thanks I will try times

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gamble1
Icon
Falko wrote on 09.04.2022 at 20:03
If you have a problem at WestCasino, scroll down to the bottom here and then you will find the profiles of all Gamblejoe employees. There click on Caro, write her your problem and then she hooks up with the casino. If the casinos are advertised here, then it is possible to contact these casinos.

Caro is on vacation so rather contact Sabine Tim or Julian then it goes faster

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t****o
Mister777 wrote on 09.04.2022 at 18:03: I wanted to tell you my experience with Westcasino.com. I signed up there everything nice great design. 60 Euro eingazahlt just under 590 Euro won and in the end 400 Euro brought in payout.

Now Verification is only via email contact so you have to write to the finance team that responds earliest after 3 days rather 5 days. Everything sent by email. Came sometime after 3 days that a proof of payment via Sofort is missing. I account statement PDF dene sent rejected. Now again everything sent and dene made clear I have nothing else what do you want the what is your problem? I have played on 01.04.22 it was debited according to my account statement on 04.04.22. Maybe that's the problem...
Why can not they just say we have no bock you pay out? I will not pay in a cent more. I've already written off my 400 euros anyway.

I am registered in 10 casinos but no casino has ever made me so aggressive in the verification and live support...

Greetings Mister777


Edit by Sabine -- provocation removed -- is but absolute standard nowadays that the casinos the KYC process (Do not confuse with KFC!:D) deliberately dragging in the length so that you cancel the AZ and throw the cat back down their throats. Especially WestCasino is known for it, on every gambling site on the web or even Trusted are miles of negative reviews on exactly the topic! Ne payout takes there well and gladly times 7-10 business days...is indeed in 2022 hardly to grasp but as long as the money comes it is in principle but shit or do you have it so necessary?

Just have a little patience and dance along. Just stay cool and don't get excited about something like this. Of course, at a certain point you just have to take action...but try the competitor with the big A and G in the name.

Oh and please do not take personally, dude! <3

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cbz490
Experienced
ISt already a very consumed view of lack of intelligence to speak only because you know the KYC procedure and the procedures of an online casino - I had to smile briefly

Oh and please do not take it personally, dude! <3

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Mister777
thisisultimo wrote on 10.04.2022 at 02:55

Edit by Sabine -- provocation removed -- is but absolute standard nowadays that the casinos the KYC process (Do not confuse with KFC!:D) deliberately drag in the länge so that you cancel the AZ and throw the Knatze back down their throats. Especially WestCasino is known for it, on every gambling site on the web or even Trusted are miles of negative reviews on exactly the topic! Ne payout takes there well and gladly times 7-10 business days...is indeed in 2022 hardly to grasp but as long as the money comes it is in principle but shit or do you have it so necessary?

Just have a little patience and dance along. Just stay cool and don't get excited about something like that. Of course, at a certain point you just have to take action...but try the competitor with the big A and G in the name.

Oh and please do not take personally, dude!

I already know how the hare runs. The problem is when you write someone something and it comes back nothing or without reason. The live support always writes the same text ect that bores me. I have often waited 10-15 days for payouts that is no problem. There you upload your documents on page of the site then you wait until it is accepted etc... But at Westcasino you have to do everything by email.... No reason... Yes what should I upload now my employment contract or what...

Edit from Sabine: Quote adjusted

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Mister777
Today I received an email. That I should please write with the email address xxxx@gmail. But since I have my email at Google for a long time, it ends with xxxx@googlemail.com. What should I say now every monkey knows that is the same email whether googlemail or gmail.... Worst casino I have ever experienced...

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BookofÖzi
Experienced
Can only advise against WestCasino, was there from the beginning with those... they need at least 5 business days for a payout and a maximum of 2000 euros in the week. Require piles of documents if you Deposit times bit more, want to know exactly where the money comes from

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