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Online Casinos in general: Warning about casino groups that let you gamble despite a player ban and the MGA doesn't care.

Topic created on 07th Sep. 2017 | Page: 1 of 1 | Answers: 2 | Views: 3,250
c****7

Warning about casino groups that let you gamble despite a player ban and the...

7th Sep. 2017, at 03:44 pm CEST#1
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Many players think that the Player protection of MGA licensed casinos is watertight. However, this is NOT the case, as I have experienced.
There is a set of rules on the MGA website, which virtually lists the licensing requirements of the casinos. It also states that a casino may not accept bets from banned players.
Now here is tricked in various ways e.g. if a player carries out an account suspension and does not explicitly say it is because of Gambling addiction, the casino is not liable to recourse if one is based on it later.
However, the following phenomenon is much more common. If you are permanently banned from one site, you are automatically banned from all sister sites in the group. You have to imagine that the different sites are mostly just "skins" of one casino. So it can happen that you sign up where and immediately get banned, which is because you are banned on a sister site. This is correct behavior. Companies that practice this are, for example, Titanium Brace ("DrückGlück") or MT Secure Trade Ltd. ("Shadowbet"). Most operators take it very seriously and behave correctly. Some even overcorrect. I signed up for Videoslots years ago, but it didn't work for German players at that time, so I closed the account without ever betting a cent. Some time ago I wanted to open it. Then it said, you are not allowed to play because account closed. OK, overly sensitive, but that's the way it is. There are casinos that will also revoke a self-exclusion if you send them e.g. a disclaimer e.g. Casinoroom by Ellmount Gaming.

Companies that I explicitly warn against because they shit on player protection are the following from my experience:
-Co-Gaming Ltd. i.e. Comeon, Mobilbet etc. If you are selfexcluded here, you can still gamble on sister sites, they do not refund lost bets.
-Everymatrix, same game as above. VIKS is an exception, because it is run by its own company, but Fantasino, Spinson etc. don't care about player protection, if you get stroppy they confiscate account funds and lock you out, threaten you etc.
-Fortune Lounge/Digimedia, these are sites like Platinum Play, Vegas Palms Casino. They use the above trick 17, if you haven't referred to gambling addiction, the ban is worth nothing, stakes are retained.

there are others, lousy experiences I've had e.g. also with StarGames and some Merkur casinos.

But the real bummer is this: Complaints to the MGA go nowhere. They refuse to process such complaints and accuse the player of intent if he behaves that way. The offer of the MGA, if one insists on gambling addiction: 1 year free gambling blocking software for a PC. A bad joke, isn't it?

I really want to warn everyone on the forum specifically about the previously mentioned casino groups and not to feel safe because of the MGA license, because you are not. For me the MGA are just robber barons, a serious authority according to EU standard is not. For example, I am so annoying that I am "banned" from the MGA, i.e. every complaint from me is rejected with the request not to make further contact.

One more thing. I did not make all this up. There is extensive documentation, emails, chat histories, so it's all backed up, just doesn't cut it. Claiming the money would not be in financial proportion. At most, if it was about 100Te, you could try it through a lawyer, but fortunately that is not the case with me.

So, eyes on, caution where you play and if you rely on "Papa MGA", you are left, because who pays fat license fees...exactly...the casinos and would you as MGA your own paying customers, the casinos, alienate...probably not.

So much for player protection.

This post has been translated automatically

Daniel
Elite

Warning about casino groups that let you gamble despite a player ban and the...

7th Sep. 2017, at 05:06 pm CEST#2
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Liked this post: Anonym
Thanks for the warnings. I generally find the Player protection very bad and blocking brings in my opinion / personal experience anyway relatively little. If you lock yourself in Casino A, then you just sign up in Casino B - XYZ zockt there further. It is better than in Germany's offline world but still very poor.

In the offline world it is exactly the same. You can be blocked in individual gaming arcades. In Hesse, even statewide, but then you continue to play in the next arcade or in Hesse in pubs, snack bars, etc.

There should be a Europe-wide blocking system. Once blocked, you can then no longer play in casinos and in any online casino. But that would require Verification before the first Deposit - would actually not be so wrong and would solve some problems.

Slot machines outside of gambling houses / casinos should then be abolished anyway. This would also drastically reduce the number of new players / gambling addicts, since most probably come into contact with gambling for the first time in pubs and snack bars. If some pubs then can no longer finance themselves, then these just go bankrupt. A pub or snack bar that can not survive without machines also has little raison d'être in my opinion.

In principle, the blocking only helps to avoid losses in the short term, until one starts a Gambling addiction therapy. That's all it does.

This post has been translated automatically

Stromberg
Legend

Warning about casino groups that let you gamble despite a player ban and the...

7th Sep. 2017, at 08:33 pm CEST#3
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I use ifs too much is also rather the Deposit limits.since I only use paysafe simply under minimum deposit and good is for now.
I think that if you really do not want to gamble anymore you should consistently block yourself at all casinos no matter whether sister site already blocked or not. you can make the effort.
really problematic I think, and that seems to happen often at everymatrix casinos, is to let the player deposit, and not pay out in the event of a win, because you are locked at another casino of the group. I've already read very often at casinomeister about it.

Has anyone here already tried it with antigamblesoftware?
should I consider a complete game stop times necessary I think that would be something for me.I would not come in life to sit in a Spielo let alone in the kebab store or the like.ðŸ˜'

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