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Online Casinos in general: Voodoodreams / Account blocking upon verification

Topic created on 31st Mar. 2021 | Page: 1 of 2 | Answers: 19 | Views: 4,243
Memo55
Visitor

Voodoodreams / Account blocking upon verification

31st Mar. 2021, at 03:47 pm CEST#1
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Hello all,

i won a 4 digit amount yesterday at Voodoocasino. Wanted to cash out a large part so I went to cash out.

Shortly after I got a mail because of the Verification and my account was blocked

Is this normal with this casino?

Normally, the access in all other casinos is quite normal - even during the verification.

This post has been translated automatically

gamble1
Icon

Voodoodreams / Account blocking upon verification

31st Mar. 2021, at 03:56 pm CEST#2
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Memo55 wrote on 03/31/2021 at 3:47 pm: Hello everyone,

i won a 4 digit amount yesterday at Voodoocasino. Wanted to cash out a big part so I went to cash out.

Shortly after I got a mail because of the Verification and my account was blocked

Is this normal with this casino?

Normally, the access in all other casinos is quite normal - even during the verification.


That depends on why it was blocked only because of the verification or have you violated anything?

This post has been translated automatically

Memo55
Visitor

Voodoodreams / Account blocking upon verification

31st Mar. 2021, at 03:59 pm CEST#3
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Nothing violated. Support thinks after Verification it will be released again. Seems very strange to me.

This post has been translated automatically

DerLorax
Experienced

Voodoodreams / Account blocking upon verification

31st Mar. 2021, at 04:02 pm CEST#4
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Memo55 wrote on 31/03/2021 at 15:59: Nothing violated. Support thinks after Verification it will be released again. Seems very strange to me.

If I'm not mistaken, it was the same for us during verification at Videoslots at the time.
Logged in, popup message for verification and then you had to wait until the documents were checked. However, they are so fast that this is done in a few minutes.

This post has been translated automatically

Memo55
Visitor

Voodoodreams / Account blocking upon verification

31st Mar. 2021, at 04:14 pm CEST#5
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This is completely new to me. Play at several casinos sowass never experienced. Somehow also better I can not gamble anything else.

Just had a funny feeling because you read a lot you just get banned etc..

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gamble1
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Voodoodreams / Account blocking upon verification

31st Mar. 2021, at 05:07 pm CEST#6
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DerLorax wrote on 31/03/2021 at 16:02
If I'm not mistaken, it was the same for us when verifying at Videoslots at the time.
Logged in, popup message to verify and then you had to wait until the documents were checked. However, they are so fast that this is done in a few minutes.

But that was only with some where the regulation follow makes Voodoo there with ?

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Memo55
Visitor

Voodoodreams / Account blocking upon verification

31st Mar. 2021, at 05:11 pm CEST#7
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gamble1 wrote on 31/03/2021 at 17:07
But that was only with some where the regulation follow does Voodoo there with ?

Not common or that one is blocked during Verification?

This post has been translated automatically

Hidaruma
Top Member

Voodoodreams / Account blocking upon verification

31st Mar. 2021, at 06:39 pm CEST#8
1 Like

Liked this post: Avatar von Memo55 Memo55

Memo55 wrote on 03/31/2021 at 3:47 pm: Hello everyone,

i won a 4 digit amount yesterday at Voodoocasino. Wanted to cash out a big part so I went to cash out.

Shortly after I got a mail because of the Verification and my account was blocked

Is this normal with this casino?

Normally, the access in all other casinos is quite normal - even during the verification.


When I wanted to have my hyperino account verified, this was also blocked. Upon request to the chat, it was said that this was the case because of my closed Wunderino account. It must be checked why the Wunderino account was closed.


After the check was completed, my account was reopened and I could pay out without any problems. The company behind VoodooDreams also runs several casinos. Perhaps the case is similar here.

As long as you have not violated any terms and conditions, I would not worry for now.

This post has been translated automatically

Memo55
Visitor

Voodoodreams / Account blocking upon verification

31st Mar. 2021, at 07:23 pm CEST#9
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Hidaruma wrote on 03/31/2021 at 18:39

When I asked to have my hyperino account verified, this was also blocked. When I asked the chat, they said that was the case because of my closed Wunderino account. It would have to be checked why the Wunderino account was closed.


After the check was completed, my account was reopened and I could pay out without any problems. The company behind VoodooDreams also runs several casinos. Perhaps the case is similar here.

As long as you have not violated any terms and conditions, I would not worry for now.

Am locked in a casino run by these operators. However, I have ordered that. So a self-lock.

Funny that are in the end 2 different casinos with different websites. Hope that they do not make it harder for me because of such a nonsense.

This post has been translated automatically

gamble1
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Voodoodreams / Account blocking upon verification

31st Mar. 2021, at 07:30 pm CEST#10
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Memo55 wrote on 31/03/2021 at 19:23
Am locked in a casino run by these operators. However, I ordered that. So a self-lock.

Funny that are in the end effect 2 different casinos with different websites. Hope that they do not make it harder for me because of such a nonsense.

Oh dear there we have the problem

If you lock yourself in a casino in this case NY-Spins or Duelz you have no right to play at them

Then you can keep the win

This post has been translated automatically

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