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Voodoodreams / Account blocking upon verification
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i won a 4 digit amount yesterday at Voodoocasino. Wanted to cash out a large part so I went to cash out.
Shortly after I got a mail because of the Verification and my account was blocked
Is this normal with this casino?
Normally, the access in all other casinos is quite normal - even during the verification.
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Voodoodreams / Account blocking upon verification
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That depends on why it was blocked only because of the verification or have you violated anything?
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Voodoodreams / Account blocking upon verification
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Voodoodreams / Account blocking upon verification
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If I'm not mistaken, it was the same for us during verification at Videoslots at the time.
Logged in, popup message for verification and then you had to wait until the documents were checked. However, they are so fast that this is done in a few minutes.
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Voodoodreams / Account blocking upon verification
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Just had a funny feeling because you read a lot you just get banned etc..
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Voodoodreams / Account blocking upon verification
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But that was only with some where the regulation follow makes Voodoo there with ?
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Voodoodreams / Account blocking upon verification
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Not common or that one is blocked during Verification?
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Voodoodreams / Account blocking upon verification
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Memo55
When I wanted to have my hyperino account verified, this was also blocked. Upon request to the chat, it was said that this was the case because of my closed Wunderino account. It must be checked why the Wunderino account was closed.
After the check was completed, my account was reopened and I could pay out without any problems. The company behind VoodooDreams also runs several casinos. Perhaps the case is similar here.
As long as you have not violated any terms and conditions, I would not worry for now.
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Voodoodreams / Account blocking upon verification
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Am locked in a casino run by these operators. However, I have ordered that. So a self-lock.
Funny that are in the end 2 different casinos with different websites. Hope that they do not make it harder for me because of such a nonsense.
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Voodoodreams / Account blocking upon verification
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Oh dear there we have the problem
If you lock yourself in a casino in this case NY-Spins or Duelz you have no right to play at them
Then you can keep the win
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