Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Volcano Vegas steals game credits

Topic created on 10th Jan. 2021 | Page: 1 of 1 | Answers: 2 | Views: 1,518
Anyyya
Rookie
Hello all!
Now I also dared to play again and played at Vulkan Vegas
Have had there about 4300€ on the account and then I logged off to take a break. When I logged back in the evening, I had only 930€ on the account

After contacting the casino, they told me that I could only play up to a certain amount and then the money would be deducted. Surely this is not right?!

Have you ever experienced something like this?

This post has been translated automatically

JUSTJACK666
Rookie
Anyyya wrote on 10.01.2021 at 16:11: Hello everyone!
Now I also dared to play again and played at Vulkan Vegas
Have had there about 4300€ on the account and then I logged off to take a break. When I logged back in the evening, I had only 930€ on the account

After contacting the casino, they told me that I could only play up to a certain amount and then the money would be deducted. Surely this is not right?!

Have you ever experienced something like this?

You will have claimed a bonus before, right ?

This post has been translated automatically

Hidaruma
Top Member

Anyyya wrote on 10.01.2021 at 16:11: Hello everyone!
Now I also dared to play again and played at Vulkan Vegas
Have had there about 4300€ on the account and then I logged off to take a break. When I logged back in the evening, I had only 930€ on the account

After contacting the casino, they told me that I could only play up to a certain amount and then the money would be deducted. Surely this is not right?!

Have you ever experienced something like this?

I am not a friend of this casino, but this sounds very unbelievable. Did you play with Bonus money and exceed the maximum allowed spin amount?

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 05:31 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately