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Online Casinos in general: Volcano Vegas steals game credits

Topic created on 10th Jan. 2021 | Page: 1 of 1 | Answers: 2 | Views: 1,506
Anyyya
Rookie
Hello all!
Now I also dared to play again and played at Vulkan Vegas
Have had there about 4300€ on the account and then I logged off to take a break. When I logged back in the evening, I had only 930€ on the account

After contacting the casino, they told me that I could only play up to a certain amount and then the money would be deducted. Surely this is not right?!

Have you ever experienced something like this?

This post has been translated automatically

JUSTJACK666
Rookie
Anyyya wrote on 10.01.2021 at 16:11: Hello everyone!
Now I also dared to play again and played at Vulkan Vegas
Have had there about 4300€ on the account and then I logged off to take a break. When I logged back in the evening, I had only 930€ on the account

After contacting the casino, they told me that I could only play up to a certain amount and then the money would be deducted. Surely this is not right?!

Have you ever experienced something like this?

You will have claimed a bonus before, right ?

This post has been translated automatically

Hidaruma
Top Member

Anyyya wrote on 10.01.2021 at 16:11: Hello everyone!
Now I also dared to play again and played at Vulkan Vegas
Have had there about 4300€ on the account and then I logged off to take a break. When I logged back in the evening, I had only 930€ on the account

After contacting the casino, they told me that I could only play up to a certain amount and then the money would be deducted. Surely this is not right?!

Have you ever experienced something like this?

I am not a friend of this casino, but this sounds very unbelievable. Did you play with Bonus money and exceed the maximum allowed spin amount?

This post has been translated automatically

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