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Online Casinos in general: Videoslots denies payout - wagering requirement 1x

Topic created on 08th May. 2021 | Page: 1 of 2 | Answers: 15 | Views: 3,105
Maxssiv

Videoslots denies payout - wagering requirement 1x

8th May. 2021, at 03:56 am CEST#1
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Hello people

So far I was always a silent reader here.

But now I also have a little problem 😬

It has itched me times after a long time on the fingers and wanted to gamble online again. Have now registered with Videoslots 150 deposited and after 140 euros no more bock on it had and the 140 euros can be paid out again.

Directly afterwards came an email from their financial department with the reason that a payout is not possible because you have to convert the first Deposit at least 1x with the reason "suspicion of money laundering"

I have dan answered that I can legitimize with a Verification and thus the suspicion of money laundering no longer exists.

The answer from support wrote dan only that I have to convert the deposited money 1x.

What is the right now?
Do I really have to gamble all the money or should I insist that they pay me the money?

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sippi
Expert

Videoslots denies payout - wagering requirement 1x

8th May. 2021, at 09:17 am CEST#2
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Pretty much every casino handles it so that the Deposit must be converted 1x. I'm sure this is also stated in the Videoslots terms and conditions, which you accepted when you registered

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upola
Legend

Videoslots denies payout - wagering requirement 1x

8th May. 2021, at 09:44 am CEST#3
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How now, you pay 150 and after 10 euros you have no more desire?
That is called bad luck.
If you had paid less, then the problem would not have arisen in the first place.

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Hidaruma
Top Member

Videoslots denies payout - wagering requirement 1x

8th May. 2021, at 09:49 am CEST#4
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Always these misleading titles. Once again, I had my heart set on a heartbreaking story, and lo and behold, someone here is just a little bit dumb.

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snopsim
Top Member

Videoslots denies payout - wagering requirement 1x

8th May. 2021, at 10:02 am CEST#5
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Liked this post: n****4
Deposit must actually always be converted 1x before you can withdraw again.
But that does not mean that you have to "gamble" your entire balance, but just 1x convert. My recommendation is best to play a BTG like Bonanza oÄ, because these slots convert well. After once conversion, you can then also pay out normally and maybe you're lucky and hit something Good luck 🍀

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DerHamburger87
Top Member

Videoslots denies payout - wagering requirement 1x

8th May. 2021, at 10:24 am CEST#6
1 Like

Liked this post: n****4
Such misleading titles are already damaging to the image. Too bad, because Videoslots is one of the most reputable casinos on the market (regulations and / or lower RTP disregarded)
The process is completely normal, imagine someone deposits 2000, thinks at 1990 € that he has no desire and pays out again.
1x you have to convert in as good as every casino.
For the sake of all I hope that Gamblejoe closes this thread as soon as possible

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Xavi22
Expert

Videoslots denies payout - wagering requirement 1x

8th May. 2021, at 10:58 am CEST#7
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The casino acts normally here

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wettibernd
Expert

Videoslots denies payout - wagering requirement 1x

8th May. 2021, at 11:33 am CEST#8
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Liked this post: Avatar von NoSkill_NoKill NoSkill_NoKill, Avatar von Sarkasto Sarkasto
I think you also misunderstood what, it does not claim that you have to gamble the money but just 1 x convert, so if you set a game to 20 cents and then 700 x turn then you have 140 € converted. The result you can then keep and pay out.

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evopower140
Expert

Videoslots denies payout - wagering requirement 1x

8th May. 2021, at 11:52 am CEST#9
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I think you want to Deposit here 150 with Paysafe or so and 140 on an eWallet of your choice back out at Videoslots is possible and the always pay

However, you have to convert the once then that also goes

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DerHamburger87
Top Member

Videoslots denies payout - wagering requirement 1x

8th May. 2021, at 12:21 pm CEST#10
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evopower140 wrote on 08.05.2021 at 11:52 am: I think you want to Deposit here 150 with Paysafe or so and 140 on an eWallet of your choice back out at Videoslots goes that and they always pay

However, you have to convert the once then it also goes

I also often do with a 100 paysafe. Usually works well that in the end 100 fee-free on Neteller wander, if you have a little luck with the convert.

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