I was today in the Live Chat of Videoslots and had the question whether it is possible that a friend or my sister logs on via mobile data on a cell phone at Videoslots and may use the welcome bonus.the friend / sister would Deposit through its own account and also has ne other address than me but is only visiting.
The answer was that it is safer per person a separate ip (they may have but but not my ip via mobile data or) it does not violate the guidelines of Videoslots.He also said to the emergency it can be clarified in case of problems...my question would you do it then?
because it does not violate the agb `s? or rather leave it?
Rene : Hi have ne general question iwe is that actually if you register and play via cell phone with mobile data ? because you can only one bonus per household or ? so because of the ip address
(10:18:53)
*** Johannes joined the chat ***
(
10
:
18:59)
Johannes: Good evening Rene!
(10:19:06)
Johannes: How are you today?
(10:19:08)
Rene : hello johannes
(10:19:13)
Rene : quite good and yourself?
(10:19:26)
Johannes: Nice to hear ^^
(10:19:35)
Johannes: I'm fine too, thanks for asking!
(10:19:41)
Rene : glad to meet you
(10:20:51)
Johannes: To answer your question: It shouldn't be a problem, because we don't need one account per household, but at most one per person ^^ So the IP is totally ok, as long as it's not necessarily created abroad.
(10:21:01)
John: Does that clear up your question?
(10:21:44)
Rene : that means a friend or my sister could play on my pc even if she lives somewhere else and may also use the Welcome bonus?
(10:22:28)
Johannes: Only you are allowed to use your own account according to the TOS. That means your sister and friends would have to create their own account.
(10:22:59)
Rene : yes I know that
(10:23:01)
Johannes : we do not accept any third party deposits for example
(10:23:35)
Rene : may my sister open an account with me at the pc use the welcome bonus and play? so mit eigennen account and Deposit from her account?
(10:24:11)
Johannes: Yes, does she have her own address, or is it the same as yours?
(10:24:28)
Rene : ne own
(10:24:34)
Rene : she lives somewhere else
(10:25:33)
Johannes : Then the best thing would be for her to register there.
(10:25:43)
Rene : she has ne other address and pays from her account but is with me to visit and would register with me and use the bonusmanche casinos have the rule only 1 ip or household
(10:26:03)
Rene : and if she registers through her cell phone via mobile data? then she should not have my ip xD
(10:26:26)
Johannes: It shouldn't be a problem ^^ Should there be one, we are always here for you. The algorithms are of course not infallible and always diligently looking.
(10:26:33)
Johannes: Is there anything else I can help you with?
(10:27:16)
Rene : would be a pity of course if they or I are blocked therefore I wanted to ask..am now unfortunately unsure
(10:27:58)
Johannes: Usually it is always safer to have one IP per person, but it is not against our guidelines.
(10:28:41)
Rene : ok if it does not violate your agbs should be no problem ? then she would log on via mobile data via cell phone and play on the pc to the emergency you could clarify yes?
(10:28:56)
Johannes: Exactly ^^
(10:29:04)
Johannes: Is that all?
(10:29:25)
Rene : yes thank you for the quick help I wish a nice evening
I don't think your account will be banned because of this.
If the alarm bells of Videoslots should go off because of this, the most it will amount to is that you both have to verify yourselves (again) to prove that you are not one or the same person.
Nevertheless, I would advise you to be on the safe side and that your sister should create the account at home, which would save you some headaches and time
Julian wrote on 05/10/2019 at 00:58: Hello Milan030,
I don't think your account will be banned because of this.
Should the alarm bells of Videoslots go off because of this, the most it will amount to is that you both have to verify yourselves (again) to prove that you are not one or the same person.
However, I would advise you to be on the safe side and that your sister should create the account at home, that would save you some headaches and time
Ok thanks for the quick reply
But if she registers via mobile data? Then they should not get my ip?
The re-verify would be no problem would do it immediately after registration
Milan030 wrote at 01:01 on 05 Oct 2019
Ok thank you very much for the quick reply
But if she registers through mobile data? Then she should not get my ip at all?
The re-verify would be no problem she would also do immediately after registration
Well, according to the answer from support, it does not seem to violate the guidelines.
I myself am a bit unsure and do not want to pass on any misinformation, but in my opinion the whole thing would be only half as critical if your sister would simply omit the bonus after registration, since this could theoretically lead to problems if two accounts that have been created in the same household have claimed the bonus.
Julian wrote on 05 Oct 2019 01:09
Well according to the answer from support it doesn't seem to violate the guidelines.
I myself am a little unsure right now and do not want to pass on misinformation, but in my opinion the whole thing would be only half as critical if your sister would simply omit the bonus after registration, since this could theoretically lead to problems if two accounts that have been created in the same household have claimed the bonus.
Surprised it has me of course also...have but in the bonus conditions what the Welcome bonus concerns nothing of it read as otherwise always "per household only 1 account of the bonus may take" especially since we can prove ne independent person to be
the Live Chat itself says it does not violate any policy I think the Risk can be taken because Videoslots can not refer to anything
So in the terms and conditions I found the following:
3.7 Only one bonus per household/IP address can be used. In case of Bonus abuse, said bonus will be forfeited and any funds on this account shall be frozen.
Even though I don't consider Videoslots to do everything in their power to withhold payouts, I would play it safe and at least waive the welcome bonus.
so my girlfriend has taken the Risk after she was also again in the Live Chat and the nice pavel even asked again and also said she should again in the live chat if the bonus is not credited directly..Videoslots seems to be also here ne exception
Pavel H Ok, so theoretically it can happen that the Welcome bonus is not credited. But this is nothing that can't be clarified. So if you create the account and the Welcome Bonus is not credited, you can always contact us and we will be able to clarify this together with the responsible department and restore it
I can not understand why you necessarily want to provoke problems.
The friend / the sister could have gambled on your account, if it is soooo important.
With a win you would have paid her / him the money.
And at home he / she could have created their own account.
If Videoslots makes problems with a payout, the screaming is big.
upola wrote on 05/10/2019 at 09:44: I can not understand why you necessarily want to provoke problems.
The friend/sister could have gambled on your account, if it is soooo important.
With a win you would have paid her / him the money.
And at home he / she could have created their own account.
If Videoslots makes problems with a payout, the screaming is big.
That would be forbidden
I may only use my account alone he also writes
Videoslots other account
Nobody has liked this post so far
have a general question.
I was today in the Live Chat of Videoslots and had the question whether it is possible that a friend or my sister logs on via mobile data on a cell phone at Videoslots and may use the welcome bonus.the friend / sister would Deposit through its own account and also has ne other address than me but is only visiting.
The answer was that it is safer per person a separate ip (they may have but but not my ip via mobile data or) it does not violate the guidelines of Videoslots.He also said to the emergency it can be clarified in case of problems...my question would you do it then?
because it does not violate the agb `s? or rather leave it?
This post has been translated automatically
Videoslots other account
Nobody has liked this post so far
(10:19:06)
Johannes: How are you today?
(10:19:08)
Rene : hello johannes
(10:19:13)
Rene : quite good and yourself?
(10:19:26)
Johannes: Nice to hear ^^
(10:19:35)
Johannes: I'm fine too, thanks for asking!
(10:19:41)
Rene : glad to meet you
(10:20:51)
Johannes: To answer your question: It shouldn't be a problem, because we don't need one account per household, but at most one per person ^^ So the IP is totally ok, as long as it's not necessarily created abroad.
(10:21:01)
John: Does that clear up your question?
(10:21:44)
Rene : that means a friend or my sister could play on my pc even if she lives somewhere else and may also use the Welcome bonus?
(10:22:28)
Johannes: Only you are allowed to use your own account according to the TOS. That means your sister and friends would have to create their own account.
(10:22:59)
Rene : yes I know that
(10:23:01)
Johannes : we do not accept any third party deposits for example
(10:23:35)
Rene : may my sister open an account with me at the pc use the welcome bonus and play? so mit eigennen account and Deposit from her account?
(10:24:11)
Johannes: Yes, does she have her own address, or is it the same as yours?
(10:24:28)
Rene : ne own
(10:24:34)
Rene : she lives somewhere else
(10:25:33)
Johannes : Then the best thing would be for her to register there.
(10:25:43)
Rene : she has ne other address and pays from her account but is with me to visit and would register with me and use the bonusmanche casinos have the rule only 1 ip or household
(10:26:03)
Rene : and if she registers through her cell phone via mobile data? then she should not have my ip xD
(10:26:26)
Johannes: It shouldn't be a problem ^^ Should there be one, we are always here for you. The algorithms are of course not infallible and always diligently looking.
(10:26:33)
Johannes: Is there anything else I can help you with?
(10:27:16)
Rene : would be a pity of course if they or I are blocked therefore I wanted to ask..am now unfortunately unsure
(10:27:58)
Johannes: Usually it is always safer to have one IP per person, but it is not against our guidelines.
(10:28:41)
Rene : ok if it does not violate your agbs should be no problem ? then she would log on via mobile data via cell phone and play on the pc to the emergency you could clarify yes?
(10:28:56)
Johannes: Exactly ^^
(10:29:04)
Johannes: Is that all?
(10:29:25)
Rene : yes thank you for the quick help I wish a nice evening
(10:29:34)
Johannes: I wish the same
(10:29:39)
John: Have a pleasant night!
This post has been translated automatically
Videoslots other account
Nobody has liked this post so far
I don't think your account will be banned because of this.
If the alarm bells of Videoslots should go off because of this, the most it will amount to is that you both have to verify yourselves (again) to prove that you are not one or the same person.
Nevertheless, I would advise you to be on the safe side and that your sister should create the account at home, which would save you some headaches and time
This post has been translated automatically
Videoslots other account
Nobody has liked this post so far
Ok thanks for the quick reply
But if she registers via mobile data? Then they should not get my ip?
The re-verify would be no problem would do it immediately after registration
This post has been translated automatically
Videoslots other account
Nobody has liked this post so far
Well, according to the answer from support, it does not seem to violate the guidelines.
I myself am a bit unsure and do not want to pass on any misinformation, but in my opinion the whole thing would be only half as critical if your sister would simply omit the bonus after registration, since this could theoretically lead to problems if two accounts that have been created in the same household have claimed the bonus.
This post has been translated automatically
Videoslots other account
Nobody has liked this post so far
Surprised it has me of course also...have but in the bonus conditions what the Welcome bonus concerns nothing of it read as otherwise always "per household only 1 account of the bonus may take" especially since we can prove ne independent person to be
the Live Chat itself says it does not violate any policy I think the Risk can be taken because Videoslots can not refer to anything
This post has been translated automatically
Videoslots other account
Nobody has liked this post so far
3.7 Only one bonus per household/IP address can be used. In case of Bonus abuse, said bonus will be forfeited and any funds on this account shall be frozen.
Even though I don't consider Videoslots to do everything in their power to withhold payouts, I would play it safe and at least waive the welcome bonus.
This post has been translated automatically
Videoslots other account
Nobody has liked this post so far
so my girlfriend has taken the Risk after she was also again in the Live Chat and the nice pavel even asked again and also said she should again in the live chat if the bonus is not credited directly..Videoslots seems to be also here ne exception
Pavel H Ok, so theoretically it can happen that the Welcome bonus is not credited. But this is nothing that can't be clarified. So if you create the account and the Welcome Bonus is not credited, you can always contact us and we will be able to clarify this together with the responsible department and restore it
This post has been translated automatically
Videoslots other account
Liked this post:
Katharina2, 
sippi
The friend / the sister could have gambled on your account, if it is soooo important.
With a win you would have paid her / him the money.
And at home he / she could have created their own account.
If Videoslots makes problems with a payout, the screaming is big.
This post has been translated automatically
Videoslots other account
Nobody has liked this post so far
That would be forbidden
I may only use my account alone he also writes
This post has been translated automatically
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