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Online Casinos in general: Videoslots again. Are their support staff slaves or do they actually get paid for their work? (Page 5)

Topic created on 18th Sep. 2018 | Page: 5 of 5 | Answers: 49 | Views: 8,646
K****t

Videoslots again. Are their support staff slaves or do they actually get paid...

19th Sep. 2018, at 12:49 pm CEST#41
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May I ask how old you are, Jigsaw?

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Anonym

Videoslots again. Are their support staff slaves or do they actually get paid...

19th Sep. 2018, at 01:55 pm CEST#42
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I am 27...ka what that has to do with it

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Daniel
Elite

Videoslots again. Are their support staff slaves or do they actually get paid...

19th Sep. 2018, at 01:58 pm CEST#43
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Jigsaw wrote on 09/19/2018 at 13:55: I am 27...ka what that has to do with it

Because 27 is an age where the brain is still fresh and capable

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upola
Legend

Videoslots again. Are their support staff slaves or do they actually get paid...

19th Sep. 2018, at 02:22 pm CEST#44
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Daniel, that was really good.

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K****t

Videoslots again. Are their support staff slaves or do they actually get paid...

20th Sep. 2018, at 11:55 am CEST#45
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Jigsaw wrote on 09/19/2018 at 1:55 pm: I'm 27...ka what that has to do with it

Because younger people today in particular place little value on politeness and certain conventions.

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s****e

Videoslots again. Are their support staff slaves or do they actually get paid...

20th Sep. 2018, at 12:18 pm CEST#46
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I'm sorry you lost today, but there will certainly be other
there will certainly be other times. if you give us another chance,
maybe it will work out.

it's all about being taken seriously as a customer
if i order something, and it doesn't meet my expectations, then i also want
i also want people to react politely. even if it might have been my mistake
mistake, because i didn't read the description properly,
i can still expect a polite reaction
and if someone were to send me a copied message, i would be
also annoy me

of course, you have to be polite yourself
it's almost always about the same thing anyway.
do i already have an account with you?
i have forgotten my password.
i have lost everything, how can that be?
how are the bonus agb?

this already covers 90%.
when giving a new password, i can use the copy key.
just like with the account, and with many other questions as well.
only sometimes you have to be a little more sensitive.

then i might have to be more individual with the customer. if i can't do that
if i can't do that, i'm in the wrong place in the service area.

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Daniel
Elite

Videoslots again. Are their support staff slaves or do they actually get paid...

20th Sep. 2018, at 03:54 pm CEST#47
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stkrie wrote on 20.09.2018 at 12:18 pm: It's enough already a sorry that they lost today, there come
also certainly again other times. if they give us another chance,
maybe it will work out.

it's all about being taken seriously as a customer
if i order something, and it doesn't meet my expectations, then i also want
i also want people to react politely. even if it might have been my mistake
mistake, because i didn't read the description properly,
i can still expect a polite reaction
and if someone were to send me a copied message, i would be
also annoy me

of course, you have to be polite yourself
it's almost always about the same thing anyway.
do i already have an account with you?
i have forgotten my password.
i have lost everything, how can that be?
how are the bonus agb?

this already covers 90%.
when giving a new password, i can use the copy key.
just like with the account, and with many other questions as well.
only sometimes you have to be a little more sensitive.

then i might have to be more individual with the customer. if i can't do that
if i can't do that, i'm in the wrong place in the service area.

Why don't you apply there as a support employee? This is not sarcasm. The Online Casinos are desperately looking for support staff. Salary is mediocre but quite good for this relatively unqualified job. The working conditions are better than in average German companies. In Malta, work is on average more relaxed. If you are reasonably good, then it is easy to move up as a German speaker - as there is little German-speaking competition.

I met with a country manager for the DACH region a year ago - I won't name the casino now. She has a high school diploma but did not do any vocational training and did not study. She started in support 3 or 4 years ago and worked her way up and now has an annual salary of €80,000.

If you think you would do this job better, that would be perfect. The industry needs good support people.

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s****e

Videoslots again. Are their support staff slaves or do they actually get paid...

20th Sep. 2018, at 04:00 pm CEST#48
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I feel very comfortable in Germany and have my family here. Besides, I earn good money here, so would deteriorate.

In addition, I would never take a job in the gambling industry.

Thanks anyway

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Daniel
Elite

Videoslots again. Are their support staff slaves or do they actually get paid...

20th Sep. 2018, at 04:22 pm CEST#49
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stkrie wrote on 20/09/2018 at 16:00: I feel very comfortable in Germany, and have my family here. Besides, I earn good money here, so would deteriorate.

On top of that, I would never take a job in the gambling industry.

Thanks anyway

Then the industry will just have to cope without you

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s****e

Videoslots again. Are their support staff slaves or do they actually get paid...

20th Sep. 2018, at 04:24 pm CEST#50
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Thought now comes an offer from you that I may work very closely with Matthias and Julian

They would be blown away!

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