Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Very important! Counter goes wrong at the casino

Topic created on 23rd Oct. 2021 | Page: 1 of 2 | Answers: 14 | Views: 3,386
Ganja37
Rookie

Very important! Counter goes wrong at the casino

23rd Oct. 2021, at 02:45 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello
I have a problem
The counter must go wrong or defective at the online casino

I attach a photo if that works

Does the casino have to pay me the amount shown?

Strange is that this game is not displayed in the transactions but I played and even took screenshot

Please for your help!

LG

This post has been translated automatically

ramb00
Amateur

Very important! Counter goes wrong at the casino

23rd Oct. 2021, at 02:51 pm CEST#2
0 Likes

Nobody has liked this post so far
Unfortunately no attachment

This post has been translated automatically

Ganja37
Rookie

Very important! Counter goes wrong at the casino

23rd Oct. 2021, at 02:54 pm CEST#3
0 Likes

Nobody has liked this post so far
How can I attach a picture please?

This post has been translated automatically

Ganja37
Rookie

Very important! Counter goes wrong at the casino

23rd Oct. 2021, at 02:58 pm CEST#4
0 Likes

Nobody has liked this post so far
KaCkvOgL
Amateur

Very important! Counter goes wrong at the casino

23rd Oct. 2021, at 03:14 pm CEST#5
1 Like

Liked this post: Avatar von Klabisto Klabisto
Ganja37 wrote on 23.10.2021 at 14:58: https://ibb.co/V3053gL

Explain your concern but reasonable, I can think of what you mean but it is still not so clear to me.

This post has been translated automatically

Ganja37
Rookie

Very important! Counter goes wrong at the casino

23rd Oct. 2021, at 03:15 pm CEST#6
0 Likes

Nobody has liked this post so far
I have just played and see that I won 2000 but it is not displayed. And in transactions the game is not listed at all...

This post has been translated automatically

Ganja37
Rookie

Very important! Counter goes wrong at the casino

23rd Oct. 2021, at 04:02 pm CEST#7
0 Likes

Nobody has liked this post so far
Ganja37 wrote on 23.10.2021 at 15:15: I played earlier and see there 2000 won however wirds not displayed. And in transactions the game is not listed at all....

And now my question! Am I entitled to the 2000?
The casino has written they will check and contact me.
Strange is that I have won 2000, but it is in the transactions, bet. Not on seems that I have played.

But the photo says it all or

This post has been translated automatically

domi2103
Rookie

Very important! Counter goes wrong at the casino

23rd Oct. 2021, at 04:28 pm CEST#8
0 Likes

Nobody has liked this post so far
You have a balance of 326.12€ and then won 2000?
Shouldn't the balance in the game be 2328.36?

Could it be that you accidentally played in play money mode? This actually happened to me once and I was surprised that my win was not booked.

This post has been translated automatically

Ganja37
Rookie

Very important! Counter goes wrong at the casino

23rd Oct. 2021, at 04:35 pm CEST#9
0 Likes

Nobody has liked this post so far
I don't know how to play demo version at PlayFrank...

Should normally already stand, but is me in another casino also happened that the one counter shows a different sum than the second counter and all not in demo

This post has been translated automatically

WithoutWings
Expert

Very important! Counter goes wrong at the casino

23rd Oct. 2021, at 04:44 pm CEST#10
0 Likes

Nobody has liked this post so far
I also think you would have to have the 300xx also with it below... I've also experienced that one is suddenly in demo mode have you played times looked if your balance from before was to see below? Or can the win directly ? Very curious in any case

This post has been translated automatically

Hot Topics4th Nov. 2024 at 07:36 pm CET

Online Casinos
0
World
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately