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Online Casinos in general: Verification after move

Topic created on 16th Nov. 2020 | Page: 1 of 1 | Answers: 7 | Views: 1,616
Anonym

Verification after move

16th Nov. 2020, at 08:50 am CET#1
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Hello, I have a problem with an online casino.

I have recently moved and have of course given my current, new address when registering. This is already in the ID, but nowhere else

Now I have to provide proof of address. The ID is of course not enough

I don't pay utility and for account statements for 3 months with my current address on it I would have to wait 3 months.

How would you proceed to somehow get through the Verification?

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upola
Legend

Verification after move

16th Nov. 2020, at 09:10 am CET#2
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How now.your account statements are kept only after three months with the new address.
I have never heard.

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Anonym

Verification after move

16th Nov. 2020, at 09:17 am CET#3
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upola wrote on 16.11.2020 at 09:10: How now.your account statements are kept only after three months with the new address.
Never heard that before.

They are kept with the new address from now on. But I need 3 pieces, and per month there's just one.


I have now given them a cell phone bill. Maybe that will work.

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DieWunderharke5000
Top Member

Verification after move

16th Nov. 2020, at 09:30 am CET#4
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Hello,

are you sure they need 3 pieces? Normally the requirement is "not older than 3 months", but I have never heard that you have to submit 3 at once

Which casino is it then? They all handle this differently. Have already verified with many with the cell phone bill. In other cases, that was not enough for them. At mybet, for example, they did not want my cell phone bill, but a simple cover letter from my bank without any info except my address on it was enough. Was simply this cover sheet when you get a new PIN where really only my address is on it

I also used a letter from the ADAC and it was enough. You just don't get too much mail these days

With everything I black out of course everything except what they really need to see

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Anonym

Verification after move

17th Nov. 2020, at 01:11 pm CET#5
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Liked this post: Avatar von Sarkasto Sarkasto
Just Photoshopped the account statements of the last 3 months where my old address is so that my current is on it and the morons have accepted it 😂

If there is interest I can gladly tell which casino it is about after the money was credited to me. Goes by the way about just under 2000eur.

I have never experienced such a stubborn customer service.

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s00pernanny
Experienced

Verification after move

17th Nov. 2020, at 03:02 pm CET#6
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I was lucky that they didn't withhold the money immediately because of falsifying documents. I would not have taken that risk. A current bank statement (not older than three months) would have been sufficient. Apparently your account was verified one day after the sub-storage documents were requested. They don't seem to have been thatoooo stubborn then. Probably didn't know how you titled them.

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Anonym

Verification after move

17th Nov. 2020, at 03:11 pm CET#7
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s00pernanny wrote on 17.11.2020 at 15:02: Lucky they didn't withhold the money right away because of forging documents. I would not have taken that risk. Current bank statement (not older than three months) would have been enough, guaranteed. Apparently your account was verified one day after the sub-storage documents were requested. They don't seem to have been thatoooo stubborn then. Probably didn't know how you titled them.

I have not falsified anything. My current address which was already confirmed by Perso and by cell phone bill was entered into an old document

Current bank statement would have taken 2 weeks and would not have been enough because they want 3 pieces.


That people advocate the deliberate delay of withdrawals is really incredible.

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DieWunderharke5000
Top Member

Verification after move

17th Nov. 2020, at 04:52 pm CET#8
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Liked this post: Anonym
Of course, that's the stupidest thing you could have done

Of course, you falsified the documents. This is also called forgery. If you wanted to give them a reason not to pay you, you did it



Sorry, zero understanding for such an action. Exactly because of such actions we all torture ourselves with ever stricter and more elaborate KYC procedures


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