Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Verification

Topic created on 02nd Jan. 2020 | Page: 1 of 2 | Answers: 10 | Views: 3,113
toska19
Rookie
Hello-

I hope you can help me. I have once registered at Unique casino, and now I have deposited something, and have noticed too late that I have transferred 100 euros that I did not want
So I have written to them, I would like to charge back, and then came the message I have to verify me first.

I did, in the form of scanning, everything then uploaded and sent, the credit card the middle numbers covered, and identity card
i could already see in the preview that everything is illegible, only with the ID card they wrote a comment that the corners and edges must be visible - but you can see them clearly, in fact they have not accepted any document
I had to send the credit card by photo, which I never had to do.
ID card was acceptable though, you could read it

No idea how to do it differently. I wouldn't know how. And I'm sure it's not me, they may have set it up to be illegible on purpose.... I won't do the whole procedure again. And why is it not possible to scan the whole thing? I do not understand

I do not get my 100 euros back I see it like this

This post has been translated automatically

Falko
Icon
Maybe they are now just stubborn because you want to have the Deposit back again without having left them even 1 euro of earnings. That may be why they react that way. I do not know the casino.

This post has been translated automatically

toska19
Rookie
what is more, this is already the 2nd casino with Curacao license that makes problems with the Verification - otherwise I never had problems with it
They also wrote that I should not scan it, take a screenshot or send a copy

This post has been translated automatically

toska19
Rookie
Yes, if they are already stubborn - how are they if you would win something or
Besides, I have already deposited small amounts three times
Osiris Casino was the same - they are now blacklisted. There I have won without any deposit
i won 100 euros. There they also wrote the corners and edges are not visible- I sent that about 3 times.
I have never received the money

This post has been translated automatically

Kleinkariert
Expert
Briefly looked at the license number, the casino, ... nothing to do. Can only hope for the favor of the casino, why do you have to play at such casinos. You should actually know better, help you will at least here no great can receive except you ranklammern the Affiliate who promotes the site and is somewhat larger.

This post has been translated automatically

toska19
Rookie
just now. Fortunately, I haven't paid in any more. Then they should just push the money somewhere and done.
Unfortunately, I no longer have the opportunity to play anywhere, except at the Swiss online casinos. And they just honestly have mostly boring slots that hardly pay out anything.
When I still played at the licensed foreign - was quite what to get
But now it is unfortunately over.

This post has been translated automatically

Falko
Icon

toska19 wrote on 02.01.2020 at 22:18: just now. Fortunately I have not paid more. Then they should just shove the money somewhere and done.
Unfortunately, I no longer have the opportunity to play anywhere, except at the Swiss online casinos. And they just honestly have mostly boring slots that hardly pay out anything.
When I still played at the licensed foreign - was quite what to get
But now it is unfortunately over.


Does this mean that if you live in Switzerland, you are now excluded from all casinos listed here? So it reads, if you write that you no longer have the opportunity to play anywhere except directly at the Swiss casinos. How should I imagine, you come here to no more casino ran is everything blocked if you live in Switzerland?

This post has been translated automatically

toska19
Rookie
That's how it is - unfortunately. As soon as you want to visit a page, you automatically get the message - No secure connection, or you can register with some casinos, but as soon as you have verified yourself, the casino sends you the message - Your account is restricted. So there goes then nothing more.
At this Unique Casino it still worked - meanwhile there are just 4 casinos online in Switzerland, whereby 2 of them already offer the same slots - namely ISOFT Bet, Red Tiger and Novomatic - that's it, and there is just nothing. Partly 10-15 spins without win- on free spins you can sometimes wait forever, and that's why I have locked myself for a while at 3en.
At Videoslots, for example, I did not have to verify for a long time, I won nicely at the beginning, with only 10 euros Deposit- once 800 euros. And otherwise also made several wins. I always got the money
I played now for months with small amounts at the Swiss casinos, the highest what I won, was once 130 Fr., and once 160 Fr.- but that was at the beginning
Since then, never again a win over 100 Fr. - and that over 4 months. Maybe I could pay out when I was lucky times 50 Fr., more did not come there.

This post has been translated automatically

toska19
Rookie
Strangely, the total slots abroad just gave more - what it is no idea. Sometimes I think that you can somehow adjust or so

This post has been translated automatically

Begbie
Elite
toska19 wrote on 03.01.2020 at 07:11 clock: Partly 10-15 spins without win- on free spins you can sometimes wait forever

lol? at Book of Dead can also times several hundred spins no win give. 10-15 oh man -.-

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 10:09 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately