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Online Casinos in general: Verification

Topic created on 02nd Jan. 2020 | Page: 1 of 2 | Answers: 10 | Views: 3,064
toska19
Rookie

Verification

2nd Jan. 2020, at 08:50 pm CET#1
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Hello-

I hope you can help me. I have once registered at Unique casino, and now I have deposited something, and have noticed too late that I have transferred 100 euros that I did not want
So I have written to them, I would like to charge back, and then came the message I have to verify me first.

I did, in the form of scanning, everything then uploaded and sent, the credit card the middle numbers covered, and identity card
i could already see in the preview that everything is illegible, only with the ID card they wrote a comment that the corners and edges must be visible - but you can see them clearly, in fact they have not accepted any document
I had to send the credit card by photo, which I never had to do.
ID card was acceptable though, you could read it

No idea how to do it differently. I wouldn't know how. And I'm sure it's not me, they may have set it up to be illegible on purpose.... I won't do the whole procedure again. And why is it not possible to scan the whole thing? I do not understand

I do not get my 100 euros back I see it like this

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Falko
Icon

Verification

2nd Jan. 2020, at 09:01 pm CET#2
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Maybe they are now just stubborn because you want to have the Deposit back again without having left them even 1 euro of earnings. That may be why they react that way. I do not know the casino.

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toska19
Rookie

Verification

2nd Jan. 2020, at 09:03 pm CET#3
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what is more, this is already the 2nd casino with Curacao license that makes problems with the Verification - otherwise I never had problems with it
They also wrote that I should not scan it, take a screenshot or send a copy

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toska19
Rookie

Verification

2nd Jan. 2020, at 09:08 pm CET#4
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Yes, if they are already stubborn - how are they if you would win something or
Besides, I have already deposited small amounts three times
Osiris Casino was the same - they are now blacklisted. There I have won without any deposit
i won 100 euros. There they also wrote the corners and edges are not visible- I sent that about 3 times.
I have never received the money

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Kleinkariert
Expert

Verification

2nd Jan. 2020, at 09:25 pm CET#5
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Briefly looked at the license number, the casino, ... nothing to do. Can only hope for the favor of the casino, why do you have to play at such casinos. You should actually know better, help you will at least here no great can receive except you ranklammern the Affiliate who promotes the site and is somewhat larger.

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toska19
Rookie

Verification

2nd Jan. 2020, at 10:18 pm CET#6
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just now. Fortunately, I haven't paid in any more. Then they should just push the money somewhere and done.
Unfortunately, I no longer have the opportunity to play anywhere, except at the Swiss online casinos. And they just honestly have mostly boring slots that hardly pay out anything.
When I still played at the licensed foreign - was quite what to get
But now it is unfortunately over.

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Falko
Icon

Verification

2nd Jan. 2020, at 10:32 pm CET#7
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toska19 wrote on 02.01.2020 at 22:18: just now. Fortunately I have not paid more. Then they should just shove the money somewhere and done.
Unfortunately, I no longer have the opportunity to play anywhere, except at the Swiss online casinos. And they just honestly have mostly boring slots that hardly pay out anything.
When I still played at the licensed foreign - was quite what to get
But now it is unfortunately over.


Does this mean that if you live in Switzerland, you are now excluded from all casinos listed here? So it reads, if you write that you no longer have the opportunity to play anywhere except directly at the Swiss casinos. How should I imagine, you come here to no more casino ran is everything blocked if you live in Switzerland?

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toska19
Rookie

Verification

3rd Jan. 2020, at 07:11 am CET#8
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That's how it is - unfortunately. As soon as you want to visit a page, you automatically get the message - No secure connection, or you can register with some casinos, but as soon as you have verified yourself, the casino sends you the message - Your account is restricted. So there goes then nothing more.
At this Unique Casino it still worked - meanwhile there are just 4 casinos online in Switzerland, whereby 2 of them already offer the same slots - namely ISOFT Bet, Red Tiger and Novomatic - that's it, and there is just nothing. Partly 10-15 spins without win- on free spins you can sometimes wait forever, and that's why I have locked myself for a while at 3en.
At Videoslots, for example, I did not have to verify for a long time, I won nicely at the beginning, with only 10 euros Deposit- once 800 euros. And otherwise also made several wins. I always got the money
I played now for months with small amounts at the Swiss casinos, the highest what I won, was once 130 Fr., and once 160 Fr.- but that was at the beginning
Since then, never again a win over 100 Fr. - and that over 4 months. Maybe I could pay out when I was lucky times 50 Fr., more did not come there.

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toska19
Rookie

Verification

3rd Jan. 2020, at 07:15 am CET#9
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Strangely, the total slots abroad just gave more - what it is no idea. Sometimes I think that you can somehow adjust or so

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Begbie
Elite

Verification

3rd Jan. 2020, at 08:21 am CET#10
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toska19 wrote on 03.01.2020 at 07:11 clock: Partly 10-15 spins without win- on free spins you can sometimes wait forever

lol? at Book of Dead can also times several hundred spins no win give. 10-15 oh man -.-

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