Online Casinos in general: Vave Casino experience
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Vave Casino experience
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today I would like to share with you a review of the crypto casino sports betting exchange called "Vave Casino".
I made a depositor of around €100 and activated a "50 Free Spins" bonus. I used the Deposit amount to place sports bets and play Roulette in the casino. After winning around €600 in sports betting and around €800 in the casino, I wanted to withdraw the win. The wins from both areas were completely confiscated and I was only left with the deposited amount of €100, which I had used to activate the bonus. I had previously deposited €200 twice. Of course, this amount was not refunded either.
I received the following response from Vave Casino:
"Dear Player,
We noticed that you have breached our maximum allowed bet with an active bonus rule playing "50 Free Spins".
Be kindly informed that according to our Terms and Conditions:
"While you have an active bonus, the maximum bet for all game types (slots, live games, Table games, scratch, action games) is 5 EUR / 5 USD / 50 NOK / 6.5 CAD / 6.5 NZD / 20 PLN (Unless stated otherwise in special terms for the bonus). Purchasing any game features (including but not limited to 'respin') will add to your bet amount. If the player exceeds the maximum bet when the bonus is active, Casino reserves the right to confiscate the winnings."
Therefore, we have made the decision to confiscate the winnings. You are left with the initial deposit from which you activated the bonus.
Keep in mind that you have accepted our Terms and Conditions upon registration process. You can get fully acquainted with them by the following link:
https://vave.com/information/terms-and-conditions
Please let us know if you want to receive your bet history to check all information by yourself.
Best regards,
Casino Support Team"
Why am I writing this here? You could say that I should have read the small print and therefore agreed to the terms and conditions. That is correct so far. However, this does not change the fact that I have come to a clear conclusion when dealing with this case: The casino is using the Bonus terms to deliberately, potentially cash in on customers' wins from completely irrelevant Bonuses via the T&C's.
Specifically, my bets in the casino worth €5 (contrary to the T&Cs) had no effect whatsoever on the bonus of "50 free spins" provided, i.e. the status after the respective games did not change at all in my account, giving the customer the impression that the bonus was not affected at all.
However, I find it crucial that not only the wins from the casino games, but also from the sports bets, which have nothing to do with the "Free Spin Bonus", were canceled. For me, THAT is an absolute scam! Here, the casino is exploiting its house rules to the maximum disadvantage of its customers.
I would therefore like to warn you about the bonus conditions at Vave Casino!
Please be careful entrusting your money to this casino.
In case of doubt, the decision on payouts will be interpreted to your disadvantage.
Best regards,
Ede
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Vave Casino experience
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roccoammo11
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Vave Casino experience
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You took a bonus with 50 free spins when depositing. But you didn't play these 50 free spins? Instead, you first played with your real money, won with it, whereupon the casino canceled your win/withdrawal and invoked the €5 Max Bet Rule?
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Vave Casino experience
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Vave Casino experience
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Vave Casino experience
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you couldn't have said it better!!! if you are already looking for a new OC, inform yourself beforehand here or on the other 2-3 sites that are possibly still halfway trustworthy and don't believe every first result that google displays. these sites earn money if you register and Deposit through them & of course the last casinos are also top rated on many sites as a result...
It should also not be forgotten that in casinos without a DE license no serious help can be expected from anywhere in the event of a dispute because it is illegal to play in unlicensed casinos!
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