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Online Casinos in general: Twin deposit problems ATTENTION!!!! (Page 2)

Topic created on 07th Jun. 2020 | Page: 2 of 3 | Answers: 22 | Views: 5,703
x****Y
Antoine wrote on 07/06/2020 at 22:18
What is this? Why am I being attacked like this here?
Is it against the forum rules for me to report a problem?
The amount does not matter here it is about the fact that a user has a problem with a casino and that is my right, about which I would like to inform you also

no, but I have now written to you 2x, what the problem is, why Twin can do nothing, and what will happen with your 20€. From you still comes again and again the same, as if you read the contributions 0, and only hope for people who give you right. At some point you have no more bock to write reasonably...

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RiverSong
Legend

Antoine wrote on 07/06/2020 at 21:38: In Love Chat they can't tell me a time frame when the money will be credited,

you were just in the wrong chat (see quoted)

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Antoine
Iseedeadpeople wrote on 07/06/2020 at 23:14

you were just in the wrong chat (see quoted)

😀
Made a mistake.

In the meantime I have calmed down again
In the worst case 20€ are gone. If that should be the case I will definitely avoid Twin
Let's see what happens.
I'll get back to you as soon as something happens.
Good night.

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Schlumpi1010
Rookie
Nice that you have calmed down. I think tomorrow afternoon at the latest the money is credited to Twin. Had it with Deposit via Trustly also already

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Kleinkariert
Expert
Antoine wrote on 07/06/2020 at 23:18
😀
Made a mistake.

In the meantime I have calmed down again
In the worst case 20€ are gone. If that should be the case I will definitely avoid Twin
Let's see what happens.
I'll get back to you as soon as something happens.
Good night.

Exactly, wait and see, most of the time it clears up on a workday where people are back at work and the banks are booking. Therefore, in the late afternoon again look in the Twin account and if necessary the support there again anhauen and ask whether one could please please check (if no money is on the account). If they deny there is also a Trustly support, even if it's only 20 € I would definitely ask there. It costs nothing and the English Trustly support usually responds within 48 hours, I've asked there more often because of various things.

Such cases that you Deposit and the money does not appear is not rare, it happens very often and in the vast majority of cases can be clarified with a little help. It may have spoiled your day a bit, but you must always see it that this event is so incredibly unimportant to your entire life that it is not worth it to spoil the mood.

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ATLIN3
Rookie
Without words - have no idea about Trustly Deposit method but directly spread negative feedback

Just by the way :

There are banks that offer trustly transfers as an instant deposit method but still this is processed like a normal transfer

e.g. Deutsche Bank

In the case even blame instead of even a good casino badly represent makes one itself ersmal before use of a new deposit method about it Schlau

Do not cry around tomorrow it will be booked

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Antoine
Just been in Live Chat again

Since today is a holiday in Cyprus, I should get in touch with them tomorrow.

Support wished me a double day with smiley.

Yes, I'm serious I was wished a double day.

Impudence at its finest.

I hope that none of you will have to contact Twin support

Otherwise I wish you a double day. How can I actually upload the screenshots? Have screenshots of it.

With kind regards

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Jubla2014
Top Member
Servus!

Twin is a very reputable casino!
Support always helpful and competent!


Support is certainly dedicated!


What exactly is your problem?

I played there yesterday, requested a payout, not half an hour later my money was on my Neteller account!


First class!

You should turn to Trustly and not badmouth a top casino!


Have a nice day!

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Antoine
Jubla2014 wrote on 08.06.2020 at 19:17: Servus!

Twin is a very reputable casino!
Support always helpful and competent!


Support is certainly dedicated!


What exactly is your problem?

I played there yesterday, requested a payout, not half an hour later my money was on my Neteller account!


First class!

You should turn to Trustly and not badmouth a top casino!


Have a nice day!

I'm not badmouthing Twin on purpose.

Find it really great that you have never had problems with Twin that does not mean that such a thing does not hit anyone. It has hit me now.

The next time Twin needs 2 hours to pay out instead of half an hour, you'll be the next one to cry and badmouth a TOP casino

I'm primarily not about the 20 € but how the support deals with someone is already a pure disaster

I also have very good experiences with a few other casinos but still wanted to try something else. Was unfortunately the wrong decision.
Now I'm waiting again a day for nothing.

The support is simply not in a position to make an effort
Prescribed they have certainly not in any language in the world you wish someone a double day. I take that as an insult and humiliation

I wish you all a nice evening, I will report back tomorrow.

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RiverSong
Legend
Antoine wrote on 08/06/2020 at 19:29
I'm not specifically badmouthing Twin.

I think it's great that you've never had problems with Twin, but that doesn't mean it doesn't happen to anyone. It has hit me now.

The next time Twin needs 2 hours to pay out instead of half an hour, you'll be the next one to cry and badmouth a TOP casino

I'm not primarily about the 20 € but how the support deals with someone is already a pure disaster

I also have very good experiences with a few other casinos but still wanted to try something else. Was unfortunately the wrong decision.
Now I'm waiting again a day for nothing.

The support is simply not in a position to make an effort
Prescribed they have certainly not in any language in the world you wish someone a double day. I take that as an insult and humiliation

I wish you all a nice evening, I will report back tomorrow.

you seem to be extremely addicted to gambling --> and you have not calmed down at all technical errors can happen anywhere at any time, you were shown correct solutions here and the support can help you in principle only as far as he did.
actually you humiliate and insult yourself with your constant Live Chat requests on the same topic but only themselves tomorrow please do not report more, comes anyway only the same.

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