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Online Casinos in general: Request transaction list

Topic created on 28th Aug. 2022 | Page: 1 of 2 | Answers: 19 | Views: 9,048
Dekiii
Rookie
Hello Forum,

I have the following question, I have registered for over a few years with Tipico and play but for a few months or even 1 year no longer. Now I would like to claim my transaction list and in the account you can see only the last 12 months where I have not played at all

The question is now, Tipico must give me the entire transaction list of few years back or not?!

That would be kind of interesting to me

Many greetings

Dekii

Edit by Caro: Title adjusted

This post has been translated automatically

Anonym

Dekiii wrote on 28/08/2022 at 14:16: Hello Forum,

I have the following question, I have registered with Tipico for over a couple of years and have not played for a few months or even 1 year. Now I would like to claim my transaction list and in the account you can see only the last 12 months where I have not played at all

The question is now, Tipico must give me the entire transaction list of few years back or not?!

That would be kind of interesting to me

Many greetings

Dekii

They send you a PDF with all your deposits and withdrawals since your registration. Usually the file is password protected, you will receive this by mail.

Your transaction history will be sent to you without any request

This post has been translated automatically

Dekiii
Rookie

Royal777 wrote on 08/28/2022 at 2:38 pm

They send you a PDF with all deposits and withdrawals made since your registration. Usually the file is password protected, you get this by mail.

They will send you your transaction history without any request

Thanks for the answer!


Greetings

This post has been translated automatically

Dekiii
Rookie
Hello again,

i have another question

How does it work when a casino does not write back, not even the support. For a week I have sent there an email and somehow no answer comes. Legally, they have to send my personal data ne?!

What can I do if they show no reaction?

Greetings

This post has been translated automatically

Anonym

Dekiii wrote on 04/09/2022 at 10:22: Hello again,

i have a question again

How does it work when a casino does not write back, not even the support. For a week I have sent there an email and somehow no answer comes. Legally, they have to send my personal data ne?!

What can I do if they show no reaction?

Greetings

Which casino is it then? At Tipico there should not really be any problems. Do they not have a Live Chat?

With your concern you could contact the Darmstadt Regional Council, the contact details can be found at the bottom of the following link ->Here <-

This post has been translated automatically

Dekiii
Rookie

Royal777 wrote on 04/09/2022 at 12:11 PM

Which casino are you talking about? There should not really be any problems with Tipico. Do they not have a Live Chat?

With your concern you could contact the Darmstadt Regional Council, the contact details can be found at the bottom of the following link ->Here <-

The iWild Casino!


So Darmstadt I can contact for any casino or only Tipico, Bet365 and Co ?!

Thanks for your answer

Lg

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Ichbins2018
Top Member
Contact Darmstadt?

They are so stupid and do not know that this casino has no license for Germany, moreover, the subject also risks no charges for illegal gambling?

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gamble1
Icon
Dekiii wrote on 04/09/2022 at 12:32 PM

The iWild Casino!


So Darmstadt can I contact for any casino or only Tipico, Bet365 and Co ?!!

Thanks for your answer

Lg

Only casinos that have a license from them

In all other cases, after a good waiting period, you can contact the supervisory authority as this is a violation of the GDPR

Prerequisite of course the casino is in the EU

This post has been translated automatically

Dekiii
Rookie
gamble1 wrote on 04/09/2022 at 14:51
Only casinos that have a license from them

In all other cases you can contact the supervisory authority after a good waiting period as this is a violation of the GDPR

Provided of course the casino is in the EU

Hello gamble1,


so if a Curacao casino sends me nothing, then I can not do anything, have I understood correctly?

So with Malta casinos I can contact the regulatory authority, but not with Curacao?!

although the iWild Casino is run by Alimaniere Sociedad De Responsabilidad Limitada with headquarters in San Jose ?!?!

Greetings

This post has been translated automatically

Anonym
Dekiii wrote on 04/09/2022 at 15:01
Hi gamble1,


so if a Curacao casino sends me nothing, then I can do nothing, have I understood correctly?

So with Malta casinos I can contact the regulatory authority, but not with Curacao?!

although the iWild Casino is run by Alimaniere Sociedad De Responsabilidad Limitada with headquarters in San Jose ?!?!

Greeting

You can request it from them, but it is unclear whether they will comply with your request. Have a look at the address of "iWild
Montes de Oca, Barrio Dent, From Centro Cultural Costarricense Norteamericano, two hundred meters North and fifty meters East, Ofident building, office number three.

This will probably not interest anyone there, besides it is questionable whether there is a contact point there at all. Probably the trail leads to nirvana

Edit by Caro: font color adjusted

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