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Online Casinos in general: Tipwin down ? (Page 6)

Topic created on 09th Dec. 2022 | Page: 6 of 8 | Answers: 76 | Views: 13,506
evopower140
Expert
That's already a good start into the new license

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BinGOLDiG
Expert

btssultan wrote on 18.12.2022 at 13:31
Now and then providers need unfortunately a little longer, wait at tipwin usually 3 days ;-/

I wait exactly since the second down last week! There is nothing happening!

My balance is on the casino account and from the sports betting area is not visible!
I'm getting really uncomfortable slowly!
Above all, it seems to me somehow as if we were alone in the future with our problems.

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Anonym

BinGOLD wrote on 19/12/2022 at 00:03

I wait exactly since the second down last week! There is nothing happening!

My balance is not visible on the casino account and from the sports betting area!
I'm getting really uncomfortable slowly!
Above all, it seems to me somehow as if we were alone in the future with our problems.

I would now inform the licensing authority and the whole thing as CC to the support of Tipwin. Then they can show what the German regulatory authority is worth.

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Julian
Elite
Hello dear community,

First of all, we would like to apologize for the long delay in issuing a statement about tipwin.
We have contacted our contact person and received the information that there is a technical problem with the game library and the responsible persons assumed that they would be able to solve the problem quickly.
Unfortunately, the problem seems to be more complex and tipwin may take a few more days to solve the problem.
As a partner, we have not received any more detailed information.

We have at least received the written information that all players who still have credit on their tipwin account will receive a refund of the credit. Tipwin will inform the players about the status of the refund

Our contact person assured us that they are on the matter and will do their best to solve the problem in the coming days.

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BinGOLDiG
Expert
Thank you for the feedback 🌹 that's good news 😊

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k****y
Repaying credits means they're closing up store, doesn't it?

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BinGOLDiG
Expert

knaxey wrote on 20.12.2022 at 15:32: Repayment of credits means that they close the store, right?

Nah not necessarily!

If you have to stop your services for an indefinite period of time, the customer has a right to get his money back

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Bonusbaron
Top Member
Page online again, login for the games area unfortunately not yet possible.

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BinGOLDiG
Expert
Where?
We are talking about the casino area... Not sports betting, right?

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bigbig
Experienced
I will slowly say goodbye to this casino garbage.Also from here is no longer as at the beginning.Only absolute cramp.

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Hot Topics23rd Nov. 2024 at 05:49 am CET

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