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Online Casinos in general: Tipico does not pay out credit

Topic created on 02nd Nov. 2020 | Page: 1 of 1 | Answers: 7 | Views: 2,335
papima
On 13.10 I transferred 150 euros to play roulette.
Unfortunately, this was not possible due to the new regulation.
I do not want to verify with the new procedure and consulted with a Tipico employee in the chat, because I could not transfer the money as before back to my bank account.
He gave me a service address and told me I had to request a manual withdrawal, which I did.
Customer service requested a copy of my bank statement for security, which they got.
I have been waiting for the payout ever since. I have written there several times now asking for the payout date, all I get in reply is the same standatized mail that it is in process and I have to be patient
3 weeks ?
Does anyone have similar problems?
I do not want to be patient, will also close my account there after the payout.

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wettibernd
Expert
This is where the Malta Money Laundering Act comes into play, which states that you must wager your Deposit at least once in order to receive a payout. Think that applies to sports betting as well as the casino. So just pay out again will not go.

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garfield68
Elite
so I see the same, I also think that you have to convert your Deposit first at least 1x before you can withdraw again. anything else would surprise me very much.

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papima
no, that is not the issue.
I was told that I had to send my bank statement for verification.
If that was the case with the money laundering law, I would have been notified.
I could be explained that I wanted to play Roulette like hundreds of times before, but this Verification stuff came up with this ident and I did not want to do that, hence the manual payout

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Falko
Icon
Sports betting is a lot of fun. Can you try yourself there times, if now no Live Casino is available. Also brings excitement when you watch the game live. So if you have to convert the 150 but once, could yes a single bet Tip for example victory Bayern against Salzburg.

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papima
Falko, the problem is I can't transfer the money from the casin to the sports bettors

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danny005
Elite
papima wrote on 03.11.2020 at 15:52: Falko, the problem is, I can not transfer the money from the casin to the sports bettors

You can't do that since 10/15.

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Falko
Icon
danny005 wrote on 03.11.2020 at 18:36
Can't do that since 10/15.

Oh well that's crap. At Wirwetten I can still transfer money from the casino to the sports betting. Have I just made today, however, the casino has not introduced these restrictions so far. Just when it went bad in the casino, I am then often evaded to a sports bet. Can not even understand that something like this is fixed in the new law, since both in the new gambling contract slots and sports betting is allowed

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