Online Casinos in general: The fraudulent machinations of (many) online casinos

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Rollstevmroll wrote on 14/02/2018 at 17:12: The problem is the different licenses. Basically, there is fool's freedom with the online casinos. The bonus conditions are sometimes so abstract that you often think "they can't be serious". What would be necessary is some kind of "over-license". Some authority or a licensor, which, so to speak, makes basic requirements for a casino. Independent of the respective casino license (mga etc.).

The thing with the payout period is so ne thing. I see that differently. Here, good casinos can distinguish themselves through rapid processing. Others just need longer. The player must know where he plays and what he takes in purchase. The main thing is that the money arrives at all

Player protection is again dependent on the license. Where I must say that there are some Curacao casinos that take the issue very seriously and partly react better than some mga casinos

I also had to fight with false support information. After my first experience, I started to make screenshots of the chat history and file them in folders. For important questions. You can't imagine how fast they give in when you say you have a screenshot of it. Often you don't even have to send it, the assertion is enough

I have been dealing with casino licenses for a while. The Curacao license is not as "soft" as they say. Making legal claims is almost impossible, right. But if you have a problem, tell the support that your next mail CC will be sent to the licensor. (You can find the address in google). Subsequently, everything usually goes quite quickly at the casinos. It's fascinating, but it works


To expand your list one more point:
- Deposit/withdrawal methods.

This point is almost scandalous for me. I do not know how many Online Casinos I have already visited and the T&C etc. have checked. There are mga casinos, which offer you partly 20 different Deposit-Methods. Great thing. 3-5 different bank deposit methods. Instant, etc

Then you log in, look at the withdrawal methods and there it says: Visa / Skrill :I find that wonderful. When you ask why almost 20 deposit methods are offered, but finally only 2 withdrawal methods, Skrill is made palatable to you. For me, this is the hammer and pure bullshit. If you don't check the withdrawal methods before you deposit, you'll look pretty stupid. Not everyone wants to give their credit card data to online casinos (at least I don't). And Skrill I do not have and do not want. Despite 5 different bank deposit options, I can't transfer the money back to my bank. This is almost scandalous for me and borders on fraud.

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incorrect support messages.
It has often happened that players inform the support what is now allowed and what is not and the support here often makes false statements, probably intentionally, because afterwards the casino nevertheless invokes that the terms and conditions were violated and just a mistake by the support staff has taken place.
I think statements by support staff about rules and conditions must be binding for an online casino.
If a support employee makes false statements, a decision must be made afterwards in favor of the player without any ifs and buts

-make deposits without verification.
This is a point that is actually rarely addressed and affects ALL casinos.
You can Deposit and gamble as much as you want, no matter from which account, from the account of grandma, from the neighbor, from whomever.
It doesn't matter as long as you gamble everything away.
If you then want to pay out, however, in such cases the payout is refused and the money deposited before is also gone.
Since it has also not interested anyone from whose account you have deposited.
I understand of course that you often want to play right away and not wait until the account has been verified.
Here there would have to be just a deposit limit of a few hundred euros until you have just verified.
Online casinos should also verify deposits.
If they see that the account name is not identical to the player name, check this immediately and point it out.
But not that you can deposit thousands and lose, only in the reverse case is suddenly checked what the stuff holds

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Rollstevmroll wrote on 02/14/2018 at 17:12
I've had to deal with incorrect support information as well. After my first experience I started taking screenshots of the chat history and put them in folders. For important questions, that is. You can't imagine how fast they give in when you say you have a screenshot of it. Often you don't even have to send it, the assertion is enough

To extend your list one more point:
- Deposit/payment methods.

This point is almost scandalous for me. I do not know how many Online Casinos I have already visited and the T&C etc have checked. There are mga casinos, which offer you partly 20 different Deposit-Methods. Great thing. 3-5 different bank deposit methods. Instant, etc

Then you log in, look at the withdrawal methods and there it says: Visa / Skrill :I find that wonderful. When you ask why almost 20 deposit methods are offered, but finally only 2 withdrawal methods, Skrill is made palatable to you. For me, this is the hammer and pure bullshit. If you don't check the withdrawal methods before you deposit, you'll look pretty stupid. Not everyone wants to give their credit card data to online casinos (at least I don't). And Skrill I do not have and do not want. Despite 5 different bank deposit options, I can't transfer the money back to my bank. This is almost scandalous for me and borders on fraud.

This post has been translated automatically