Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: THE BONUS QUESTION :) (Page 2)

Topic created on 27th Nov. 2019 | Page: 2 of 3 | Answers: 28 | Views: 6,123
Anonym
The fact is that according to their calculation I have converted my Bonus money and could pay out accordingly
Isn't it misleading that I have real money in the account and can pay it out and then they come after me with it I could not pay out?

I think that is misleading and also a point that must be addressed!

The thing is I don't need to pay the lawyer who is a business lawyer in a hichangesehenen law firm and a friend of mine

Would only have to give him a percentage if I made a win

He says at least it is contestable

This can not be that is obviously SCAM and should be uncovered

If they don't give me my money I'll go to the barricades if I have to, I'll fly to Malta

This post has been translated automatically

illmnzi
Rookie
JiuCan wrote on 11/27/2019 08:06 PM

The agb says but only wins from bets higher than 5€ do not have to be paid out, and not everything is not paid out if you make 3-4 times a 10€ pusher.

As you yourself have written it is about stakes and not about a specific stake. The casino leaves so completely open, which stakes are now meant. Unfortunately, your money is gone, you are exposed to the accommodating and arbitrariness of the casino.

This post has been translated automatically

Tony90
Visitor
You can try whatever you want but before you have not wagered the money. Bonus money is with 5€ max bet.
Honestly now how long have you been playing?

This post has been translated automatically

Anonym
What now? Did you have the Bonus money already wagered when you played with 10 euros per spin or not?

Your lawyer does nothing, because you have no right to play there. Do you want to sue for an illegal thing?

This post has been translated automatically

MarcT22186
Expert
JiuCan wrote on 27/11/2019 08:30: Fact is that according to their calculation I have converted my Bonus money, and could pay out accordingly
Isn't it misleading that I have real money in the account and can pay it out and then they come after me with it I could not pay out?

I think that is misleading and also a point that must be addressed!

The thing is I don't need to pay the lawyer who is a business lawyer in a hichangesehenen law firm and a friend of mine

Would only have to give him a percentage if I made a win

He says at least it is contestable

This can not be that is obviously SCAM and should be uncovered

If they don't give me my money I'll go to the barricades if I have to, I'll fly to Malta


Now the place of jurisdiction is probably Malta. Here you will not be able to lead a lawsuit, because gambling is illegal
You had real money with running bonus in the account?

I ask you again: open a corresponding thread in the complaints section of the casino - first here. The GJ girls and guys know some of the managers, are on your side and have a neutral and quite experienced view on such things.

Copy your text from above incl. a few more details, then it can be discussed further and it is all in this complaint thread.

Your final sentence is exactly the reason why you actually HAVE to involve the mods here! You are way too emotional and don't have a view over the edge of your plate, but that is enormously important. That's what GJ are doing this for

This post has been translated automatically

Anonym
Tony90 wrote on 11/27/2019 08:35: You can try what you want but before you have not converted the money . Bonus money is with 5€ max bet.
Honestly now how long have you been playing?

But I have converted the bonus money otherwise I could have clicked yes pay out useless, 50% on 5€ and 50% on 10€

This post has been translated automatically

MisterL
Expert
i keep my fingers crossed for you
every now and then it is in the news that a private person has managed to go all the way to the highest courts and got justice, so that politics had to take action.
the bonus rules are quite questionable
furthermore, each casino can set up its own terms and conditions
the AGB's for us citizens is the civil code for the building industry the VOB (which is a paragraph of the civil code, simply because so complex, was separated.
The VOB may also not be changed by each company at its discretion

This post has been translated automatically

Anonym
Coal is gone sorry for you. Next time read bonus rules. You can fly to Malta. The weather is aufjedenfall better than here

This post has been translated automatically

Katharina2
Top Member
Z****9 wrote on 27/11/2019 at 08:36: What now ? Did you have the Bonus money already wagered when you played with 10 euros per spin or not?

Your lawyer does nothing, because you have no right to play there. Do you want to sue for something illegal ?

If you mean self-made, German right, this has no legal
Existence with your so-called 'illegal things'. Casino rules aside.

This post has been translated automatically

Anonym
MarcT22186 wrote on 11/27/2019 08:41 AM
Well place of jurisdiction is probably Malta. You won't be able to file a lawsuit here as gambling illegal
You had real money in the account with running bonus?

I ask you again: open an appropriate thread in the complaints section to the casino - first here. The GJ girls and guys know some of the managers, are on your side and have a neutral and quite experienced view on such things.

Copy your text from above incl. a few more details, then it can be discussed further and it is all in this complaint thread.

Your final sentence is exactly the reason why you actually HAVE to involve the mods here! You are way too emotional and don't have a view over the edge of your plate, but that is enormously important. That's what GJ are doing this for.

Hi thanks for the Tip!
You're right I should look at it a little more rationally

However, at the time I bet 10€ I only bet 5€ of it, so that means I didn't play 10€ Bonus money

Has there ever been such a case?
Where is the complaint thread?
What is AG, MGA etc.?

I'm really sick to my stomach right now, I could have really used the money.

Thank you in any case that you have commented so matter-of-factly, and not immediately went at me like you others here!

What do you think, what is the chance to get my money without legal action against it?

Thanks and best regards

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 02:02 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately