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gamble1, on 6th Sep. 2024 at 08:38 am CEST
THE BONUS QUESTION :)
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Hello to forum
following procedure you Deposit 100€ and get 100€ bonusmoney.
Verballerst 100€ real Money and are on 100€ Bonusmoney then switch to 5€ and land a big hit, let's say 14.000€.
Then you still have to convert about 3500€, you press all the time on 5€ and then you try it a few times on 10€ (but here only 5€ are wagered).
You achieve in your 10€ rounds but as good as no win.
Now you have bet your money and want to cash out.
The casino does not want to pay out the entire amount because
AGB:
The maximum possible wager when using Bonus money is five EUR (€5) per spin or 0.50 EUR (€0.50) per bet line. This is valid until the turnover requirements are met. The casino reserves the right to refuse any wagers and resulting wins made by wagering higher amounts.
Shouldn't they now actually say all the wins from the bet with 10€ we deduct and the rest you get, because I got a hit with 5€.
Can they not give me the whole win?
I'm really desperate and already thinking about giving the issue to a lawyer, the agb actually defines only the wins from higher stakes than 5 € can not be paid out.
Thanks for your help !!!! In
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THE BONUS QUESTION :)
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there you have no chance definitely
max bet is max bet
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THE BONUS QUESTION :)
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THE BONUS QUESTION :)
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Rules are rules, as the previously mentioned.
However, there are casino the ones that let the rest of the bonus redeem.
Otherwise 5€ max bet, activate Quick-/Fastplay, autospins on appropriate amount and earn a few more euros!
EDIT: In your described case I would take slots with extreme Variance, for example Razor Shark, Jammin Jars, Grand Spinn (makes on 5€ guaranteed really fun!), Deep Blue or even the Megaway. Maybe even 2-3 in parallel
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THE BONUS QUESTION :)
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The agb says but only wins from bets with higher than 5€ do not have to be paid out, and not everything is not paid out if you make 3-4 times a 10€ presser.
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THE BONUS QUESTION :)
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And they can withhold the money themselves, and rightfully so...
You will not see a cent from your gwld
Lg
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THE BONUS QUESTION :)
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No, this is bonus rule violation / abusing. If you do that, the bonus is usually dead and honestly, you can't define a rule any clearer than that.
How many spins and where did you press over 10? Please don't tell me you used gambling function on top of that...
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THE BONUS QUESTION :)
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How long have you been playing there, maybe they will accommodate you on a goodwill basis
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THE BONUS QUESTION :)
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The terms and conditions clearly state: WINS FROM A BET OF MORE THAN 10€ CAN BE RECEIVED.
Anything less than that is legal!
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THE BONUS QUESTION :)
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Exactly and the bonus is a win until it is wagered
It only becomes a win for you after wagering. Before you hire a lawyer, which is guaranteed to be more expensive and you probably wg Risk must pay in advance, you should first open a complaint here to the casino with all the facts, see if Caro can tear what.
If not via AG, CM and mga. This costs you little to nothing, then you can burn even more money in a lawyer who will lose 90%.
Sounds hard, but it is reality
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