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Online Casinos in general: The black sheep of the DAMA NV Group

Topic created on 14th Jun. 2024 | Page: 1 of 1 | Answers: 7 | Views: 831
CaNna09
Amateur

The black sheep of the DAMA NV Group

14th Jun. 2024, at 12:44 pm CEST#1
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Hy



I play in many Dama NV casinos but this one really tops everything.

I very rarely have problems at DAMA casinos...





It started with the freespins on the second payout bonus.
30 freespins at 10 cents each, I thought nothing would happen.



I then won €21 with these freespins, which were also credited to me for 1 second.


30x2 FS Series

Spent

11 Jun 2024, 21:36

Valid until

11 Jun 2024, 21:36



As you can see, the amount was credited to me for about 1 second.
I then asked in the Live Chat and the guy (always the same) told me I hadn't met the wagering requirements.



Um yes in 1 second?ok he then understood and passed it on to the technical department.
I'm now waiting 5 days for an answer.



I continue with the third Deposit bonus.
The freespins were not credited to me and he said I had canceled it again because I hadn't canceled anything.
That would only work if I had the freespins in the first place...



The support is always 1 and the same person and why this casino has a DAMA license I don't understand with the best will in the world.


Do yourself a favor and stay away from this maximum scam casino.

The best comes at the end:

If you want more details technical department need Examine your account for examples of errors and technical faults.

The guy answered me after several days





This post has been translated automatically

Langhans_innen
Expert

The black sheep of the DAMA NV Group

14th Jun. 2024, at 12:58 pm CEST#2
1 Like

Liked this post: Avatar von roccoammo11 roccoammo11
Maybe I'm blind or stupid or both, but which casino are we talking about?

This post has been translated automatically

CaNna09
Amateur

The black sheep of the DAMA NV Group

14th Jun. 2024, at 12:59 pm CEST#3
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Langhans wrote on 14.06.2024 at 12:58: Maybe I'm blind or stupid or both, but which casino is it about?

Oh shit, I completely forgot to include it in the post

Shame on my head!

Belabet is the name of this casino

This post has been translated automatically

Langhans_innen
Expert

The black sheep of the DAMA NV Group

14th Jun. 2024, at 01:12 pm CEST#4
1 Like

Liked this post: Avatar von Daniel1988 Daniel1988

CaNna09 wrote on 14.06.2024 at 12:59 pm:

Oh poop forgot to include it in the post-.-

Shame on my head!

Belabet is the name of this casino

At least that made me read the text three or four times very carefully so that I didn't miss the name. So a good method to generate attention But I don't know...seems to exist for a very short time.

This post has been translated automatically

CaNna09
Amateur

The black sheep of the DAMA NV Group

14th Jun. 2024, at 01:16 pm CEST#5
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Langhans wrote on 14.06.2024 at 13:12:

After all, that made me read the text three or four times very carefully so that I didn't miss the name. So a good method to generate attention But I don't know...seems to be quite short.


Yep, it's relatively new and more than a bit of a mess!
The coolest thing is there is 1 and the same person in the chat day after day.

I've already asked him if this is a 1 man casino.
The name is not used more than once because he knows exactly who I am and knows what I want within seconds.
In other words, he is there all alone and runs the box

This post has been translated automatically

Daniel1988
Top Member

The black sheep of the DAMA NV Group

14th Jun. 2024, at 11:22 pm CEST#6
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CaNna09 wrote on 14.06.2024 at 13:16:


Jop is relatively new and more than under all sow!
The coolest thing is there is day after day 1 and the same person in the chat.

I've already asked him if this is a 1 man casino.
The name is not used more than once because he knows exactly who I am and knows what I want within seconds.
In other words, he is there all alone and runs the box

I also have Ashley in Cashwin's customer support every day, for 2 months they haven't been able to get an email out to claim my VIP rewards. I can supposedly only claim them via the link in the mail, but strangely enough the account Verification mail came through.

I was immediately advised to make a Deposit and had to laugh heartily 😂
I explicitly asked beforehand if I could claim the VIP Bonuses as soon as I deposited.
blablabla our technical department is working flat out to solve the problem....
In the meantime, please make a deposit😂
Pure bullshit!
They also belong to the Dama Group, don't they?

This post has been translated automatically

Daniel1988
Top Member

The black sheep of the DAMA NV Group

14th Jun. 2024, at 11:24 pm CEST#7
1 Like

Liked this post: Avatar von Langhans_innen Langhans_innen

Langhans wrote on 14.06.2024 at 13:12:

After all, that made me read the text three or four times very carefully so that I didn't miss the name. So a good method to generate attention But I don't know...seems to be quite short.

Yep, it's relatively new and apparently still in the discovery phase 😅

This post has been translated automatically

roccoammo11
Expert

The black sheep of the DAMA NV Group

14th Jun. 2024, at 11:36 pm CEST#8
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CaNna09 wrote on 14.06.2024 at 13:16:


Jop is relatively new and more than under all sow!
The coolest thing is there is day after day 1 and the same person in the chat.

I've already asked him if this is a 1 man casino.
The name is not used more than once because he knows exactly who I am and knows what I want within seconds.
In other words, he is there all alone and runs the box

so you can use anyone as a support employee...he will work in the home office and then give standard answers from home...many even look after 5 or more casinos at the same time..you can't expect much help and detailed discussions...

This post has been translated automatically

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