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Online Casinos in general: SwedenCasino - 500% Bonus + 50 FS - Yes or No? (Page 15)

Topic created on 21st Jan. 2019 | Page: 15 of 19 | Answers: 182 | Views: 44,062
bruffl
Expert
For me, all documents were accepted, except my Skrill account.
I now also do not know how to confirm it, except with a screenshot.
I have deposited extra money with Skrill, so my account is completely verified there...

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Gratler
Amateur
bruffl wrote on 04/15/2019 at 14:48: With me all documents were accepted, only my Skrill account was not.
Now I don't know how to confirm it either, except with a screenshot.
I deposited extra money with Skrill, so my account there is completely verified...

Hi bruffl, I was just as far as you, but have now been able to verify my Skrill account today. You have to upload ID + bank statement with your phone and take a selfie ... went super fast the Verification at Skrill. I have then again made a screenshot with my Skrill mobile app and now uploaded to SwedenCasino. Am curious whether the now finally verified

You have to hurry but, the chat from the casino said today you have 30 days. On my question whether I can pay out anything more after that he said only "so are the rules"... absolute impudence of this junk casino... I have never experienced before

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bruffl
Expert
Hi,

i am verified with skrill.
I have now again used the Skrill app for the screenshot.
With me it went only on 4.4. with the registration, so I still have a few
few days time. In case of need, I write to skrill that they confirm my account.

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Anonym
bruffl wrote on 04/15/2019 6:28 pm: Hi,

i am verified with skrill.
I have now used the Skrill app again for the screenshot.
With me it went off only on 4.4. with the registration, insofar I still have a
few days time. In case of need, I write to skrill that they confirm my account.

Mal turn to the MGA? Could possibly make pressure.

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bruffl
Expert
is ne possibility. Under which link can I do that?

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Gratler
Amateur
Today my Skrill document was also rejected although it was clear that I am now verified.

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Anonym
https://www.mga.org.mt/support/online-gaming-support/

It may be useful to threaten the casino to contact the supervisory authority

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bruffl
Expert
I have now also made another screenshot, there is everything to recognize,
should they continue to cause problems I will politely ask if the mga
may be able to help clarify the problems.

On the last screenshot came the following answer:

Dear player,
I am writing to you regarding your account with ID XXXXX at Swedencasino .
Please be informed that we were unable to approve your Proof of payment as it was not verified. To comply with the licensing policies, we would like to ask you to send us the following document/s in order to proceed your withdrawal.

1 Proof of payment

Please provide a screen shot of your Skrill account from your computer or mobile device. Please make sure that the picture includes:
-logged in;
-matching account details;
-screen shot or picture of the screen;
-your Skrill account must be verified.

PLEASE NOTE: DO NOT SEND DOCUMENTS TO THIS EMAIL IF YOUR ACCOUNT IS ACTIVE.
PLEASE UPLOAD DOCUMENTS TO YOUR ACCOUNT.

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Gratler
Amateur
After I wrote about 10 times with the chat and uploaded 15 different screenshots my Skrill document was now "approved". Then I look at the withdrawal now it says "error". The money was not transferred and is not back on my player account. This is probably the worst casino I have ever seen

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bruffl
Expert
Oh man, this really doesn't sound good

Don't the mods maybe have an idea?
If in 2 days nothing positive has happened,
i will contact the mga.
My English is not the best, but I think they will understand me...

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