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Online Casinos in general: Suddenly problems with Winfest payout

Topic created on 02nd Sep. 2019 | Page: 1 of 1 | Answers: 0 | Views: 1,306
Lucifer88neu
Rookie

Suddenly problems with Winfest payout

2nd Sep. 2019, at 09:25 pm CEST#1
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Hello dear forum,

i have been playing at the casino for a while now, I am verified there and have already made deposits and withdrawals via Trustly without any problems

When I made my withdrawal today, it was reversed to my account because the address associated in the Trustly account does not match the address I provided. This is no wonder as my account is linked to the address of my 2nd residence, simply because I get my statements sent there

My registration address is unchanged and will remain so

I cannot submit more than a certificate that I receive my mail at the other residence

Have you had similar occurrences? I have never had any problems with this to date and play in various casinos and have done so for at least 5 years. No one has ever asked about it

The behavior is mmn also not a violation, because I have not made any false statements

Thank you in advance and best regards

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