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Online Casinos in general: Strange problems with Cherry

Topic created on 26th Oct. 2017 | Page: 1 of 1 | Answers: 5 | Views: 2,449
TonioKroeger
Experienced
Good morning, once again I am redirected to the wrong page and can no longer log into my account even when I use the link through Gamble-Joe. Whatever I do (clean up browser, etc.), I end up here [https://www.cherrycasino.de/] and not on the "right page", which is annoying because I had only logged out briefly and then wanted to continue playing and there is still money in the account there now. Does anyone know what the deal is with the "De page" where I can't see a license at the bottom? Greetings

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Daniel
Elite
TonioKroeger wrote on 10/26/2017 at 07:26 AM: Good morning, once again I am redirected to the wrong page and can no longer log into my account even when I use the link via Gamble-Joe. Whatever I do (clean up browser, etc.), I end up here [https://www.cherrycasino.de/] and not on the "right page", which is annoying because I had only logged out briefly and then wanted to continue playing and there is still money in the account there now. Does anyone know what it is about the "De page" that I can't see a license at the bottom? Greetings

The site will be for players from Schleswig-Holstein or it is a site created for promotional purposes. There is also a German site of Mr Green, which is not an online casino. This is a trick to get around the advertising ban. After all, it is not gambling because you can only play for play money on these sites. With these sites, the casinos could, for example, advertise on German television.

Do you come from Schleswig-Holstein or live somewhere in the border area to SH?

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TonioKroeger
Experienced
Oh, I see, that's the reason! I live in Hamburg, the border is only about 15 kilometers away. Nevertheless, it is a strange mistake, because when I enter the correct address https://www.cherrycasino.com/de/ or the one without .de, I constantly end up on the wrong page, unbelievable (that I am discriminated as a Hamburger😊). Since this has not changed even after hours, I complained about it, whereupon they asked on which link I would have clicked in the advertising mail. Well, probably a matter of time. If it should no longer work, I would no longer play there, but demand that my money be paid to me.

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Anonym
Right cherrycasino.de is for players from SH. That you are redirected is probably due to the geo-targeting that automatically redirects players with SH IP to the .de page

Therefore, I would recommend you simply plug the router off and on to get a new IP assigned, since you currently have an IP of a node in SH assigned. If it is then an IP in HH then you should be able to access cherrycasino.com again.

On utrace.de you can see your IP and directly see which node it is assigned to, it will probably currently be somewhere in SH.

Best regards

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Daniel
Elite
TomWegas wrote on 26.10.2017 at 17:38: Right cherrycasino.de is for players from SH. That you are redirected is probably due to geo-targeting that automatically redirects players with SH IP to the .de page

Therefore I would recommend you to simply plug the router in and out to get a new IP assigned, since you currently have an IP of a node in SH assigned. If it is then an IP in HH then you should be able to access cherrycasino.com again.

On utrace.de you can see your IP and directly see which node it is assigned to, it will probably currently be somewhere in SH.

Best regards

Yep, that will solve the problem. I just got an answer from the management. A player outside SH, can not register and login on the .com domain and a player from SH, can only register or login on the .de domain.

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TonioKroeger
Experienced
Yes thanks, that's right. I had glimpsed it myself, and after turning the router on and off again, I can log in. The first IP was according to Utrace from Hamburg, the new one shows strangely only Germany in general. Most of the time I have Hamburg IPs and I can still log in, so it must be some strange bug in the system. Greetings

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